The Ritz-Carlton, Abama

Photo gallery for The Ritz-Carlton, Abama

Primary image
On the beach, free beach shuttle, sun-loungers, beach umbrellas
On the beach, free beach shuttle, sun-loungers, beach umbrellas
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton, Abama

The Ritz-Carlton, Abama

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687

Explore the area

  • Popular LocationSiam Park21 min drive
  • Popular LocationFanabe Beach22 min drive
  • Popular LocationLas Vistas Beach25 min drive
  • AirportTenerife (TFS-Tenerife South)32 min drive

Choose dates to view prices

About this area

Guia de Isora

Located in Guia de Isora, The Ritz-Carlton, Abama is next to a golf course and on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can explore Puerto Colon Marina. Travelling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Playa de Abama - 15 min walk
  • Playa del Barranco de Erques - 3 min drive
  • Siam Park - 21 min drive
  • Fanabe Beach - 22 min drive
  • Las Vistas Beach - 25 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 32 min drive

Restaurants

  • Restaurants on site
  • M.B
  • Abama Kabuki
  • El Mirador
  • Txoko

About this property

The Ritz-Carlton, Abama

Upscale hotel on the beach, with 7 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of The Ritz-Carlton, Abama's 7 outdoor swimming pools or pampering yourself at the full-service spa. All 459 rooms boast deep soaking bathtubs, and offer free WiFi and furnished balconies. IPod docking stations and 24-hour room service are standard, as are LCD TVs with digital channels.
The Ritz-Carlton, Abama offers 459 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 7 outdoor pools
  • 7 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Conference space (16146 square feet)
  • Coworking spaces
  • Meeting rooms - 13

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Books
  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transport to and from this property
Guests under 18 years old are not allowed in the health club
Guests under 18 years old are not allowed in the spa

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz-Carlton, Abama Hotel
The Ritz-Carlton, Abama Guia de Isora
The Ritz-Carlton, Abama Hotel Guia de Isora

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 296 out of 453 reviews
5 - Excellent 65%
Rating 4 - Good. 116 out of 453 reviews
4 - Good 26%
Rating 3 - Okay. 26 out of 453 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 453 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 453 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

3.9/5

Eco-friendliness

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible terrible service! The staff in the main lobby do not know what they are doing. We waited over 30 mins to be asked if we wanted a drink, we were sat at table right in front of the bar. When the drinks came they were wrong. We ordered some food. The food came before the correct drinks came. In total we waited over one hour for our drinks. This service continued through our stay. Also we had made some changes prior to travelling to the hotel this had all been agreed by the hotel. When checking in they had no notes about this and it took a long time for them understand the changes. We were never noticed that the restaurants were very busy and we needed to book early so it was disappointing to not be able to eat out at in the hotel restaurants when we wanted to. The staff didn’t seem to know basic information, I asked reception where the gift shop was. The lady explained how to get there with a buggy and off I went straight away to find it was closed! Why not tell me that when giving me directions? House keeping was very inconsistent sometimes we would get water, sometimes they would give us enough towels, sometime they would give us toilet paper. One evening my daughter spilt a drink on the bed it soaked through. It was the evening and We were on our way out so I took the duvet and left it over the table on our balcony. I informed housekeeping when we returned at 11pm the duvet was freaking Cold outside and no had put a new one on the bed. Many more disappointments
Stayed 8 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Overall very good, but some disappointing aspects
First night allocated a pokey room in the corner with virtually no view Moved next day to a much better room ( getting what we paid for ) Hotel a little shabby in places Very comfortable bed Cleaning staff helpful Golf course excellent ( 30% reduction for guests ) Breakfast excellent, although often chaotic Evening meals , variable quality, extremely over priced ( as are the wines ), restaurants often fully booked, for days ahead Would have been sensible for hotel to advise advanced booking is necessary, even before arrival Quiet pool was very pleasant Beach crowded ( and no umbrellas if it was windy ), helpful pool and beach staff
Stayed 9 nights in Feb 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Ryanair version of the ritz
We generally had a good stay, however staying at the Citadel kinda felt like the Ryanair version of the Ritz Carlton. We had the half board package and about 80% of the meals came at an extra charge. Also, it was a struggle securing sun lounges at both the pool and beach, where people would reserve them all day, but only use them for a couple of hours. The hotel has a policy against this, but the staff don’t enforce it and actually help (Spanish) people keep their lounges even when they haven’t left personal belongings, just in case they want to come back. When there’s a waitlist, they also give preference to Spanish people. The beach chairs are also rented out, so although you’ve paid for them as part of your stay, you risk being denied one while they rent it out to someone else. Not cool. The balconies on the rooms are also of a very varying level of attractiveness. We were really lucky to have sun and a great view, but some were in complete darkness. The grounds and rooms could really do with some maintenance and the breakfast buffet is pretty basic. So like Ryanair, it could be really great, but you could be unlucky and you should expect lots of extra charges for the full experience. Other than that, the staff were friendly and let us check out late. Housekeeping was good and restaurant staff were also friendly.
Stayed 6 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at this fantastic hotel. A big thank you to Giuseppe from the beach that was really incredible with his work trying to accommodate all our request with smile and professionalism.
Stayed 7 nights in Nov 2021