RedLevel at Gran Melia Palacio de Isora - Adults Only

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Luxury
5.0 star property
9.6

Exceptional

Elegant escape with stunning beach views

Serene and relaxing, this beautiful resort offers incredible views and a lovely public beach and promenade. Delight in excellent restaurants and great food, all within a peaceful atmosphere.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is €522
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Red Level Junior Suite Ocean Partial View

A balcony with wicker furniture, a book, and a view of a pool and ocean.

Red Level Junior Suite Ocean Partial View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Red Level Junior Suite Front Ocean View with Whirlpool

A balcony with a view of the ocean, a pool, and a spa area with a bathtub and a sink.

Red Level Junior Suite Front Ocean View with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Red Level, Villa, Private Pool

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a gazebo.

Red Level, Villa, Private Pool

  • Garden view
  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Red Level Junior Suite Ocean Partial View with Whirlpool

A hotel room with a large window, a bed, a bedside table with a vase of flowers, and a view of a pool and palm trees.

Red Level Junior Suite Ocean Partial View with Whirlpool

  • Partial ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Red Level Junior Suite Large Terrace with Whirlpool

A hotel room with a large bed, a view of the outdoor area, and a dining table.

Red Level Junior Suite Large Terrace with Whirlpool

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Red Level Grand Suite

A balcony with a hot tub, a sofa, and a view of a resort with palm trees and buildings.

Red Level Grand Suite

  • Partial ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Red Level Junior Sutie

A hotel room with a large bed, a dining area with two chairs, a table, and a view of palm trees.

Red Level Junior Sutie

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level Junior Suite Private Garden

A sunlit outdoor seating area with two lounge chairs, a table, and a small sofa.

Red Level Junior Suite Private Garden

  • Garden view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Red Level 2 Villas with Private Pool

A resort with a pool, lounge chairs, and thatched-roof gazebos.

Red Level 2 Villas with Private Pool

  • Garden view
  • 800 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
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About the area

Located in Guia de Isora, RedLevel at Gran Melia Palacio de Isora - Adults Only is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can explore Los Gigantes Marina. Looking to enjoy an event or a game while in town? See what's happening at Tenerife Top Training or Magma Art and Congress Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Guia de Isora travel guide
Map
Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686

What's nearby

  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    10 min walk - 0.9 km
  • La Jaquita Beach
    2 min walk - 0.2 km
  • Alcala Beach
    3 min walk - 0.3 km
  • Centro Cultural Alcalá
    8 min walk - 0.8 km
  • Playa de Punta Blanca
    6 min drive - 2.7 km

Getting around

  • Tenerife (TFS-Tenerife South)
    41 min drive

Restaurants

  • Nami
    6 min walk
  • Red Level Breakfast
    6 min walk
  • Pepi Vintage
    5 min drive
  • 3 Raices
    10 min walk
  • Toni's
    10 min walk

About this property

RedLevel at Gran Melia Palacio de Isora - Adults Only

  • Luxury hotel near Alcala Beach
  • Located close to Los Gigantes Marina and Los Gigantes Beach, RedLevel at Gran Melia Palacio de Isora - Adults Only provides 2 poolside bars, a beach bar and a free daily manager's reception. Active travellers can enjoy Pilates, archery and volleyball at this hotel. Treat yourself to hydrotherapy, a body wrap or aromatherapy at Spa by Clarins, the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare and local and international cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; RedLevel at Gran Melia Palacio de Isora - Adults Only also has a rooftop terrace, shopping on-site and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
  • Other perks include:
    • Heated pool along with cabanas, sunloungers, and pool umbrellas
    • Free self-parking and valet parking
    • 2 outdoor tennis courts, an electric car charging station and 3 outdoor pools
    • Express check-out, express check-in and a nature reserve
  • Room features
  • All 110 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
  • More amenities include:
    • Designer toiletries, bidets and hairdryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, recycling and electric kettles

All-inclusive details

  • All-inclusive room rates at RedLevel at Gran Melia Palacio de Isora - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and select beverages included
    • Premium alcoholic drinks included
    • In-room minibar (non-alcoholic beverages included)

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances

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  • Hot tub
  • Breakfast included
  • Spa
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includes taxes & fees
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Frequently asked questions

Does RedLevel at Gran Melia Palacio de Isora - Adults Only have a pool?

Yes, this property has 3 outdoor pools. Pool types include heated pools.

How much does it cost to stay at RedLevel at Gran Melia Palacio de Isora - Adults Only?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at RedLevel at Gran Melia Palacio de Isora - Adults Only on 1 Nov 2026 start from €522, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is RedLevel at Gran Melia Palacio de Isora - Adults Only pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Checkout is at noon.

Are there all-inclusive benefits at RedLevel at Gran Melia Palacio de Isora - Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is RedLevel at Gran Melia Palacio de Isora - Adults Only located?

Located in Guia de Isora, this beachfront hotel is on the boardwalk, steps from Alcala Beach and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

RedLevel at Gran Melia Palacio de Isora - Adults Only Reviews

9.6

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 326 out of 413 reviews
Rating 8 - Good. 64 out of 413 reviews
Rating 6 - Okay. 17 out of 413 reviews
Rating 4 - Poor. 4 out of 413 reviews
Rating 2 - Terrible. 2 out of 413 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional especially Angelica, & Alesandro in reception and Mosa (Bellman), they each went out of their way to make orur stay and check-in/check-out so wonderful we are planning our next trip because of the care they took in making sure out stay was over-the top. If I couylr give them a higher rating I would!!!!!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff and calm atmosphere
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice clean room with front ocean view
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort in a wonderful location. Very easy to get around the island via car so highly recommend a rental. The resort is quite nice, peaceful and relaxing with very good restaurants.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good with lots assistance with several issues during our stay,would definitely recommend
Stayed 9 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Adult only Redlevel area felt like a small hotel but with benefits of large luxury hotel. Lots of great pools.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location, not too many rules and regulations so you can just get on and enjoy your holiday on your terms. Highly recommend.
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and super helpful staff. Love them
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Resort grounds and room size/cleanliness were fabulous, everything else was below average. Pool staff would not take an order - no service to save their lives, rather talk amongst themselves and would get upset when you'd walk to the bar to order - this resort could double/triple profits overnight if they learned and charged for service. I paid Red Level to escape kids and to relax - my ocean view room was over the Italian kitchen and other amenities downstairs, could hear loud noises, banging and yelling until 1-2 AM each evening. The high-end restaurant at Red Level was horrid! If you want to overpay for fluffy bite size crap you are in luck...just don't waste your time no matter how they market the experience. Americans - this is primarily a Spanish/Brit facility. The grounds are NOT huge they are adequate and simple to move throughout, the food is bland, most of the buffet are cold cuts and things you just won't eat (stewed tomatoes, cabbage salads etc... evenings they cooked steaks but still don't have a clue how to prepare (even with their chef hats on) the major option was would you like a sprinkle of salt on that? Make sure to bring an electrical converter to charge phones etc as everything is European. Nice hotel but really frustrating atmosphere when trying to relax and escape normal everyday issues.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and surrounding areas very well maintained. The rooms need a deep clean and the furnishings need some attention. Area rug old and frayed. Bottom of doors and walls look worn. Bathrooms need a deep clean.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, beautiful property, spotless, very attentive Red Level staff (thank you Leila, you really made a difference for our holiday). I highly recommend this resort, one of the best experiences we’ve had!
Junior suite with jacuzzi and see view red level - pic from our balcony
The jacuzzi - really great watching sunsets sipping champagne
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, amazing stay
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here, better than the first.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quite facility in a big hotel.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and fantastic staff. Food was genuinely outstanding. Breakfast was a highlight having been served by the most friendly and welcoming staff only to be beaten by Gabriella in the Italian restaurant whose warmth and attention to detail were exemplary
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful everything
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Red Level and we weren’t disappointed. The level of customer service throughout the hotel is exemplary, the grounds are immaculate, the cuisine varied and first class and the accommodation and housekeeping excellent. If I could sum this hotel up in five words - “A little bit of paradise”.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with a nice public beach and promenade right outside. Friendly staff, great food, good drinks, nice room, incredible views. Can’t ask for much more. Great way to spend the weekend, or a week. My one and only complaint were that the light switches in the room were difficult to operate at times.
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed RedLevel at Gran Melia Palacio de Isora on 4 occasions now going back to 2016 but to be honest Gran Melia need to up their game if this is "flag ship" "Red Level" offering as the hotel is now looking quite tired and the rooms are needing a complete rework now. Not good frankly and still quite expensive. The room was not very clean, the furniture in the room was in poor condition with doors that don't close on wardrobes and drawers that stick. The bathroom was very tired and not clean in places. The restaurants offered poor quality food that is sold as high end dining at a high price. One meal was inedible. We ate out of the hotel for the rest of the holiday at local restaurants and paid far less with very good quality. I don't mind paying for great quality food but this was far from it. Sun beds around the red level pool and in the red level garden were dirty and in poor condition in some cases.Overall very disappointing. Gran Melia just lost a good customer.
Stayed 10 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmergeruch war gewöhnungsbedürftig.Schöne Poolanlage
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
酒店环境好，卫生服务设施齐全，舒适度
Stayed 5 nights in Nov 2024