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Santa Catalina, a Royal Hideaway Hotel

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Pool
Terrace/patio
Terrace/patio
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets

Overview of Santa Catalina, a Royal Hideaway Hotel

VIP Access

Santa Catalina, a Royal Hideaway Hotel

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005

Explore the area

  • Popular LocationRomano Park8 min walk
  • Popular LocationLas Alcaravaneras Beach15 min walk
  • Popular LocationLuminosa Fountain16 min walk
  • AirportLas Palmas (LPA-Gran Canaria)33 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel is in the city centre and near the beach. Calle Triana and Las Arenas Commercial Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and San Telmo Park. Looking to enjoy an event or a match while in town? See what's going on at Gran Canaria Stadium. Guests appreciate the hotel's central and quiet location.
Visit our Las Palmas de Gran Canaria travel guideOpens in a new window
Map

What's nearby

  • Romano Park - 8 min walk
  • Las Alcaravaneras Beach - 15 min walk
  • Plaza La Feria - 15 min walk
  • Luminosa Fountain - 16 min walk
  • Gran Canaria Marina - 18 min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) - 33 min drive

About this property

Santa Catalina, a Royal Hideaway Hotel

5-star luxury hotel by the sea, rejuvenated in 2019
Consider a stay at Santa Catalina, a Royal Hideaway Hotel and take advantage of a terrace, a garden and dry cleaning/laundry services. Treat yourself to spa services, such as a facial, a massage or a body treatment. The on-site restaurant, Camarote, features pool views. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Other perks at this hotel include:
  • Swimming pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers
  • Wedding services, a banquet hall and a 24-hour front desk
  • Multilingual staff, a porter/bellboy and a reception hall
  • Guest reviews speak well of the pool, central location and helpful staff
Room features
All 204 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 30 for adults and EUR 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Camarote
  • Poemas by Hermanos Padrón
  • 1890 La Bodeguita
  • Bar Carabela
  • Rooftop (Only adults)

Things to do

  • 24-hour fitness centre
  • Spa services
  • Swimming pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – October 2019
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers

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Hotel
Hotel
Family-friendly
Family-friendly
5 star
5 star
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 30 for adults and EUR 25 for children (approximately)
  • Self-parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from €187.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 1 mi (2 km) of Las Alcaravaneras Beach and San Telmo Park. Calle Triana and Cathedral of Santa Ana are also within 2 mi (3 km).

Can I cancel my reservation for free at Santa Catalina, a Royal Hideaway Hotel and receive a full refund?

Yes, Santa Catalina, a Royal Hideaway Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Catalina, a Royal Hideaway Hotel cancellation policy on our site for more details about any exclusions or requirements.

Santa Catalina, a Royal Hideaway Hotel Reviews

Santa Catalina, a Royal Hideaway Hotel Reviews

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 174 out of 236 reviews" "
" "5 - Excellent 74%
Rating 4 - Good. 48 out of 236 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 10 out of 236 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 4 out of 236 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 0 out of 236 reviews" "
" "1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

MARIA DEL MAR
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the hotel, it is gorgeous! The hotel is also very elegant. I would like to thank Miguel at front desk and Rosa at the Spa for the wonderful treatment we received from them and also Enric, one of the directors, who acted very professionally and took care of everything, being also a fantastic PR as well. Judith, one of the receptionists, was also very helpful. Overall a wonderful place, worth every penny. I totally recommend this place.
Stayed 7 nights in Sep 2022

5/5 Excellent

Sean
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a gorgeous holiday - the hotel was beautiful and very relaxing. All staff were very friendly, we loved the breakfasts and the pool area was fab! Only area for improvement would be staffing levels - we had to wait quite a long time both at the pool bar and at the rooftop bar for our drinks.
Stayed 7 nights in Sep 2022

5/5 Excellent

Francine, North York
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place to stay in.
Stayed 3 nights in Sep 2022

5/5 Excellent

Kati
Travelled with partner
Liked: Staff & service, property conditions & facilities
This is a gem of a hotel! Wonderfully restored historical public areas, very well looked after comfortable rooms and beautiful gardens. Location is not ideal but the warm and friendly staff make up for it! A splendid hotel with an equally impressive spa and gym! Stay here if you are in Las Palmas!
Stayed 4 nights in Aug 2022

5/5 Excellent

Michael
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santa Catalina Hotel reminds me of a palace. Beautiful building, rooms, and grounds, with a beautiful large salt-water pool. Highest quality materials in the rooms. It is a large hotel, not an intimate boutique hotel, but the quality makes you feel quite fortunate to be there.
Stayed 1 night in Aug 2022

5/5 Excellent

Iain
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
An absolute jewel in the heart of Las Palmas
Stayed 1 night in Aug 2022

5/5 Excellent

Craig
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and Beautiful staff
Stayed 2 nights in Jul 2022

5/5 Excellent

EMILIYA
Stayed 1 night in Jun 2022

5/5 Excellent

Kevin
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favourites
One of our favourites. Standards are high. Steeped in history, it portrays a modern professional venue to stay at.
Stayed 4 nights in May 2022

5/5 Excellent

Lisa
Stayed 1 night in May 2022