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Bull Reina Isabel & Spa

Photo gallery for Bull Reina Isabel & Spa

Primary image
On the beach, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Bull Reina Isabel & Spa

Bull Reina Isabel & Spa

4-star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008

Explore the area

  • Popular LocationLas Canteras Beach3 min walk
  • Popular LocationPlaza Espana11 min walk
  • Popular LocationGran Canaria Marina16 min walk
  • AirportLas Palmas (LPA-Gran Canaria)43 min drive

Room options

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Bull Reina Isabel & Spa is on the beach. La Luz Castle and San Juan Bautista Church are local landmarks, and travellers looking to shop may want to visit Mesa y Lopez Avenue and El Muelle Shopping Center. Ciencia y la Tecnologia Museum and Poema del Mar Aquarium are also worth visiting.

What's nearby

  • Las Canteras Beach - 3 min walk
  • El Muelle Shopping Center - 7 min walk
  • Casino Las Palmas - 9 min walk
  • Plaza Espana - 11 min walk
  • Gran Canaria Marina - 16 min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) - 36 min drive

About this property

Bull Reina Isabel & Spa

4-star eco-friendly hotel by the sea
Close to Las Canteras Beach, Bull Reina Isabel & Spa provides a poolside bar, a rooftop terrace and 2 coffee shops/cafes. This hotel is a great place to bask in the sun with a beachfront location, beach umbrellas and beach towels. Indulge in a massage, a body scrub and aromatherapy at the on-site spa. Enjoy Fusion cuisine, ocean views, and a poolside location at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A banquet hall, a porter/bellboy and a front desk safe
  • Wedding services, a computer station and massage treatment rooms
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All guest rooms at Bull Reina Isabel & Spa feature comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as complimentary wireless Internet access and air conditioning.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)


Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Roma
  • Summum
  • Fiesta

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms


  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9386 square feet)
  • A meeting room


  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace


  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site


  • Beach towels
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding


  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony


  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

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92% of travellers were happy with check-in
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Frequently asked questions

Does Bull Reina Isabel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from €131.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bull Reina Isabel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bull Reina Isabel & Spa?

Self-parking is free at this property.

What time is check-in at Bull Reina Isabel & Spa?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Bull Reina Isabel & Spa?

Checkout is at 11:00 AM.

Where is Bull Reina Isabel & Spa located?

Located in Las Palmas de Gran Canaria, this beachfront hotel is on the boardwalk and within 1 mi (2 km) of Santa Catalina Park and Las Canteras Beach. Port of Las Palmas is 2.1 mi (3.4 km) away.

Can I cancel my reservation for free at Bull Reina Isabel & Spa and receive a full refund?

Yes, Bull Reina Isabel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Bull Reina Isabel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 447 out of 716 reviews
5 - Excellent 62%
Rating 4 - Good. 215 out of 716 reviews
4 - Good 30%
Rating 3 - Okay. 38 out of 716 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 716 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 716 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Beachside Hotel
The hotel was bright and clean. The room was a bit small, but cool and quiet. Breakfast had a great selection and variety of food and everything was immaculate. I would stay again and recommend the Bull Reina Isabela Hotel.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff are very hardworking and accommodating. The breakfast was fantastic. The hotel is in the perfect location. Loved the ocean view from our room. No complaints, recommend and would stay again.
Stayed 4 nights in Mar 2022

5/5 Excellent

Ms H
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel perfect location. Later breakfasters had to queue for table. Amazing choice but still couldn’t find much I fancied? Pool good. Shame rooftop restaurant closed. Wasted. Could even have opened as a bar. Terrible weather but hotel can’t help that!
Stayed 7 nights in Mar 2022

1/5 Terrible

Liked: Room comfort
Disliked: Property conditions & facilities
1st floor ocean view - more like ocean glimpse
Maybe our expectations were too high We only had 3 nights there & had 3 rooms. We paid the additional money for an ocean view & was given room 131 a 1st floor room that overlooked the roof of reception. It was ocean facing & very little ocean view. We complained & was told the hotel was full. We moved next morning to 773 only to report a cracked shower screen & were the moved by the hotel to 441 as it was deemed dangerous. We were unable to settle & relax
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all fab, except staff could have been more attentive at food service.
Stayed 4 nights in Feb 2022

4/5 Good

Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
This is our third visit over 6 or 7 years. Hotel is very nice with excellent food served buffet style for breakfast and dinner. Facilities are very good including a heated pool, spa, bar and more. I particularly like the location with an entrance (and Hotel Beach facilities) on to the promenade.
Stayed 5 nights in Feb 2022

5/5 Excellent

Stayed 5 nights in Jan 2022

4/5 Good

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021