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Bull Reina Isabel & Spa

4.0 star property
On beach with outdoor pool, near Santa Catalina Park

Choose dates to view prices

Photo gallery for Bull Reina Isabel & Spa

Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Reception
Single Room, Sea View (Spa access included)
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking included
The current price is €180
includes taxes & fees
30 Jul - 31 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room (Spa access included)

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room (Spa access included)

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

8.2 out of 10
Very good
(25 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Spa access included. 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Spa access included. 3 Adults)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 23 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room (Spa access included)

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room (Spa access included)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008

What's nearby

  • Las Canteras Beach - 1 min walk - 0.0 km
  • Santa Catalina Park - 3 min walk - 0.3 km
  • El Muelle Shopping Center - 8 min walk - 0.8 km
  • Mesa y Lopez Avenue - 10 min walk - 0.9 km
  • Port of Las Palmas - 5 min drive - 3.4 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 37 min drive

Restaurants

  • ‪Paparazzi - ‬1 min walk
  • ‪O Sole Mío - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Dulces de Portugal - ‬3 min walk
  • ‪Café Regina - ‬2 min walk

About this property

Bull Reina Isabel & Spa

Upscale eco-certified hotel near Las Canteras Beach
Santa Catalina Park is located near Bull Reina Isabel & Spa, which provides a poolside bar, a rooftop terrace and 2 coffee shops/cafes. Indulge in a facial, aromatherapy and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, light fare and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Beach towels, massage treatment rooms and beach umbrellas
  • Luggage storage, a reception hall and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 225 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fiesta
  • Roma
  • Summum

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,386 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Frequently asked questions

Does Bull Reina Isabel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Bull Reina Isabel & Spa?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Bull Reina Isabel & Spa on 30 Jul 2025 start from €180.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bull Reina Isabel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bull Reina Isabel & Spa?

Self-parking is free at this property.

What time is check-in at Bull Reina Isabel & Spa?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Bull Reina Isabel & Spa?

Checkout is at 11:00 AM.

Where is Bull Reina Isabel & Spa located?

Located in Las Palmas de Gran Canaria, this beachfront hotel is on the boardwalk and within a 5-minute walk of Las Canteras Beach and Santa Catalina Park. Port of Las Palmas is 2.2 mi (3.5 km) away.

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Bull Reina Isabel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 913 reviews
Rating 8 - Good. 270 out of 913 reviews
Rating 6 - Okay. 55 out of 913 reviews
Rating 4 - Poor. 16 out of 913 reviews
Rating 2 - Terrible. 7 out of 913 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 4 nights in Nov 2024

6/10 Okay

Idoya

Liked: Amenities
I would rate the hotel excellent but had a bad experience when we arrived at the hotel. Night person was evil. Changed my whole experience. We arrived late and had a terrible flight and we just wanted to get to the hotel and relax. I got the hotel cause it had parking and when we arrived he said parking was full. We didn’t know the area and he didn’t offer much help. I told him I was upset about not having parking and he said if I don’t like it leave. It was 2 am. Next morning people at the front desk were great. I liked the hotel. Just that experience we had changed everything.
Stayed 2 nights in Jun 2025

8/10 Good

Tee Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel in a great location. Only stayed for two nights but it was lovely stay. The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better. Just two tiny complaints there but overall the stay was perfect for what I needed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in prime position
Stayed 14 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Queen of stays

We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife. The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts. The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and right on the beach!
Stayed 4 nights in May 2024

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Wonderful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 6 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel right on the beach with good options for food and drink and very clean facilities throughout
Stayed 2 nights in Aug 2022

8/10 Good

TALVINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was in full repairs, which was disappointing. Spa was lovely. Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
Stayed 5 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
Stayed 4 nights in Mar 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach paradise

Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel on the promenade with easy access to the beach, shops and restaurants. Would use again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.
Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Sun Treat

Very enjoyable stay. Extremely pleasant and helpful staff, room clean and serviced daily. Food good standard and plenty of choice. Pleasantly surprised by warm temperature of outside pool.
Stayed 8 nights in Jan 2023

8/10 Good

Juliette

Liked: Cleanliness, property conditions & facilities
Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff with excellent language proficiency (English & German), superb breakfast buffet, lovely spa & pool, nice gym, perfect location. Only the parking, way too small for such a big hotel and the discount for the parking garage was minimal (13 euros in stead of 15,50 from 7pm to 11 am), hotel advertised with free parking.. But overall: An excellent hotel, thanks for your hospitality!
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.
Stayed 1 night in Mar 2023

6/10 Okay

Morton

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very central place at las Canteras but already getting on in years, e.g. problems with the lift
Stayed 6 nights in May 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel for a beach holiday

Our trip was fantastic! Friendly staff, very kind and always ready to help. Large room with wonderful sea view made every evening and morning great. The hotel is located in a great location, a minute from one of the best beaches of Gran Canaria. Our room was cleaned every day and the staff was very attentive to our every need. The spa of the hotel was relaxing and available to all guests - an absolute treat. Couldn't recommend this hotel enough.
View from the hotel
Walking promenade in front of the hotel
Stayed 6 nights in Sep 2022

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good solid performance again.

Reina Isabel was great last year and we came back, which shows, how much we liked. The room was spacious with a nice balcony overlooking the beach. The swimming pool on the roof was our favorite location. We will be back next year. We even recommend Reina to our son, who will go there this February.
Stayed 7 nights in Jan 2023

10/10 Excellent

Arelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 6 nights in Oct 2022

8/10 Good

Felix

Liked: Cleanliness, staff & service
C
Stayed 7 nights in Jan 2024

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Pretty, But Several Issues

This is a beautiful property right on the beach. Overall, we enjoyed our stay and one gentleman from the front desk was outstanding. However, the property is not really handicapped accessible for the spa. My elderly father who is 92, could not access the spa/sauna/hot tub on the top floor since there is no elevator and requires stairs. Also, we had tried to book our spa services in advance and they would not share the menu or information. When we got there, all the massages were booked and we had to go somewhere else which was very frustrating. Finally, we decided to tour the rest of the island and forego the half board dinner. We tried to tell 2 front desk managers and they would not let us change it with advance notice and said we had to do that through hotels.com. However, since we paid at the hotel, hotels.com could not credit us and had no success reaching the front desk. What was even more frustrating is that they would not hear us out with hotels.com on the line at the hotel or afterwards online, even though they had credited my dad’s reservation of 2. Ultimately, our party of 4 had to pay for 2 nights dinner even though they made us dinner reservations elsewhere. That does not seem customer-oriented or fair. Therefore, please be cautious before booking this hotel for the reasons mentioned.
Stayed 4 nights in Mar 2025