Bull Reina Isabel & Spa

Photo gallery for Bull Reina Isabel & Spa

Primary image
On the beach, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Bull Reina Isabel & Spa

Bull Reina Isabel & Spa

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008

Explore the area

  • Popular LocationLas Canteras Beach3 min walk
  • Popular LocationPlaza Espana11 min walk
  • Popular LocationGran Canaria Marina16 min walk
  • AirportLas Palmas (LPA-Gran Canaria)42 min drive

Choose dates to view prices

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Bull Reina Isabel & Spa is on the beach. La Luz Castle and San Juan Bautista Church are local landmarks, and travellers looking to shop may want to visit Mesa y Lopez Avenue and El Muelle Shopping Center. Ciencia y la Tecnologia Museum and Poema del Mar Aquarium are also worth visiting.

What's nearby

  • Las Canteras Beach - 3 min walk
  • Santa Catalina Park - 6 min walk
  • Casino Las Palmas - 9 min walk
  • Plaza Espana - 11 min walk
  • Gran Canaria Marina - 16 min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) - 42 min drive

About this property

Bull Reina Isabel & Spa

4-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Bull Reina Isabel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Roma
  • Summum
  • Fiesta

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9386 square feet)
  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 422 out of 684 reviews
5 - Excellent 62%
Rating 4 - Good. 212 out of 684 reviews
4 - Good 31%
Rating 3 - Okay. 34 out of 684 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 684 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 684 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff are very hardworking and accommodating. The breakfast was fantastic. The hotel is in the perfect location. Loved the ocean view from our room. No complaints, recommend and would stay again.
Stayed 4 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel perfect location. Later breakfasters had to queue for table. Amazing choice but still couldn’t find much I fancied? Pool good. Shame rooftop restaurant closed. Wasted. Could even have opened as a bar. Terrible weather but hotel can’t help that!
Stayed 7 nights in Mar 2022

1/5 Terrible

Liked: Room comfort
Disliked: Property conditions & facilities
1st floor ocean view - more like ocean glimpse
Maybe our expectations were too high We only had 3 nights there & had 3 rooms. We paid the additional money for an ocean view & was given room 131 a 1st floor room that overlooked the roof of reception. It was ocean facing & very little ocean view. We complained & was told the hotel was full. We moved next morning to 773 only to report a cracked shower screen & were the moved by the hotel to 441 as it was deemed dangerous. We were unable to settle & relax
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all fab, except staff could have been more attentive at food service.
Stayed 4 nights in Feb 2022

4/5 Good

Stayed 5 nights in Jan 2022