Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
Explore the area
Las Canteras Beach3 min walk
Plaza Espana11 min walk
Gran Canaria Marina16 min walk
Las Palmas (LPA-Gran Canaria)42 min drive
Choose dates to view prices
About this area
Las Palmas de Gran Canaria
Located in Las Palmas de Gran Canaria, Bull Reina Isabel & Spa is on the beach. La Luz Castle and San Juan Bautista Church are local landmarks, and travellers looking to shop may want to visit Mesa y Lopez Avenue and El Muelle Shopping Center. Ciencia y la Tecnologia Museum and Poema del Mar Aquarium are also worth visiting.
Catch some rays at the beach or spend the day relaxing at Bull Reina Isabel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Languages spoken
English, French, German, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Check-in
Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
2 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
24-hour room service
Restaurants on site
Roma
Summum
Fiesta
Things to do
Fitness centre
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Computer station
Conference space (9386 square feet)
A meeting room
Outdoors
Beach umbrellas
Beachfront location
Pool sunloungers
Pool umbrellas
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Hydrotherapy
Massages
Massage/treatment rooms
Sauna
Hot tub
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria
Overall score and ratings
4.5
Wonderful
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Had a wonderful stay. The staff are very hardworking and accommodating. The breakfast was fantastic. The hotel is in the perfect location. Loved the ocean view from our room. No complaints, recommend and would stay again.
Hotel perfect location. Later breakfasters had to queue for table. Amazing choice but still couldn’t find much I fancied? Pool good. Shame rooftop restaurant closed. Wasted. Could even have opened as a bar. Terrible weather but hotel can’t help that!
Stayed 7 nights in Mar 2022
1/5 Terrible
A P
7 Mar 2022
Liked: Room comfort
Disliked: Property conditions & facilities
1st floor ocean view - more like ocean glimpse
Maybe our expectations were too high
We only had 3 nights there & had 3 rooms. We paid the additional money for an ocean view & was given room 131 a 1st floor room that overlooked the roof of reception. It was ocean facing & very little ocean view.
We complained & was told the hotel was full. We moved next morning to 773 only to report a cracked shower screen & were the moved by the hotel to 441 as it was deemed dangerous.
We were unable to settle & relax
