2/5 Poor
Luigi
24 Feb 2022
Disliked: Property conditions & facilities, room comfort
Bad Experience!!
Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !!
I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the room
Then in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel!
They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them.
I could not sleep that night and the next day when I complain no apologies or explanation.
Definitely not going back there!
Stayed 1 night in Feb 2022