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AC Hotel Iberia Las Palmas

Photo gallery for AC Hotel Iberia Las Palmas

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View from room
View from room
Minibar, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Overview of AC Hotel Iberia Las Palmas

AC Hotel Iberia Las Palmas

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Avenida Alcalde J Ramirez Bethencourt 8, Las Palmas de Gran Canaria, Gran Canaria, 35003

Explore the area

  • Popular LocationLuminosa Fountain6 min walk
  • Popular LocationCalle Triana9 min walk
  • Popular LocationPerez Galdos House Museum14 min walk
  • AirportLas Palmas (LPA-Gran Canaria)18 min drive

Room options

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, AC Hotel Iberia Las Palmas is connected to a shopping centre. La Luz Castle and Leon y Castillo House Museum are local landmarks, and some of the area's activities can be experienced at Gran Canaria Marina and Las Palmas Ferry. Poema del Mar Aquarium and Ciencia y la Tecnologia Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Luminosa Fountain - 6 min walk
  • Calle Triana - 9 min walk
  • Perez Galdos House Museum - 14 min walk
  • Perez Galdos Theater - 16 min walk
  • Colon House Museum - 18 min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) - 18 min drive

About this property

AC Hotel Iberia Las Palmas

4-star hotel connected to a shopping centre
Take advantage of dry cleaning/laundry services, car hire on site and a bar at AC Hotel Iberia Las Palmas. The on-site restaurant, AC Lounge, features Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a fitness centre and a business centre.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Tour/ticket information, concierge services and a TV in the lobby
  • A front desk safe, a lift and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to public transport
Room features
All guest rooms at AC Hotel Iberia Las Palmas boast perks, such as 24-hour room service and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 17.12 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • AC Lounge

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

91% of travellers were happy with check-in
Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 17.12 per person (approximately)
  • Self-parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 11:00 AM to 7:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

AC Hotel Iberia
AC Hotel Iberia Las Palmas
AC Iberia
AC Iberia Hotel
AC Iberia Hotel Las Palmas
AC Iberia Las Palmas
AC Las Palmas Hotel
Hotel AC Iberia Las Palmas
Iberia Hotel Las Palmas
Iberia Las Palmas
AC Hotel Iberia Las Palmas Las Palmas De Gran Canaria
AC Iberia Las Palmas Las Palmas De Gran Canaria
Ac Iberia Las Palmas
AC Hotel Iberia Las Palmas Hotel
AC Hotel Iberia Las Palmas Las Palmas de Gran Canaria
AC Hotel Iberia Las Palmas Hotel Las Palmas de Gran Canaria

Frequently asked questions

Does AC Hotel Iberia Las Palmas have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 29 Oct 2022 start from €85.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel Iberia Las Palmas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Iberia Las Palmas?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at AC Hotel Iberia Las Palmas?

Check-in is from 3 PM - anytime.

What time is check-out at AC Hotel Iberia Las Palmas?

Checkout is at noon.

Where is AC Hotel Iberia Las Palmas located?

Located in the heart of Las Palmas de Gran Canaria, this hotel is 0.3 mi (0.5 km) from Luminosa Fountain and 2.4 mi (3.9 km) from Las Canteras Beach. Plaza La Feria and Calle Triana are also within 10 minutes.

Can I cancel my reservation for free at AC Hotel Iberia Las Palmas and receive a full refund?

Yes, AC Hotel Iberia Las Palmas offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel Iberia Las Palmas cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 109 out of 393 reviews
5 - Excellent 28%
Rating 4 - Good. 202 out of 393 reviews
4 - Good 51%
Rating 3 - Okay. 47 out of 393 reviews
3 - Okay 12%
Rating 2 - Poor. 27 out of 393 reviews
2 - Poor 7%
Rating 1 - Terrible. 8 out of 393 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Luigi
Disliked: Property conditions & facilities, room comfort
Bad Experience!!
Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !! I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the room Then in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel! They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them. I could not sleep that night and the next day when I complain no apologies or explanation. Definitely not going back there!
Stayed 1 night in Feb 2022

4/5 Good

Jan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/5 Poor

Angelika
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2021

4/5 Good

mark
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

4/5 Good

Dean
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Hotel
Good hotel, menu is a bit restricted.
Stayed 4 nights in Nov 2021

4/5 Good

Dor
Liked: Cleanliness, staff & service, room comfort
Very nice hotel in a great location
Very nice hotel close to the lovely vegeuta area. A bit old, especially from the outside but overall very good.
Stayed 7 nights in Mar 2021

4/5 Good

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week recently, and found the staff to be very friendly and helpful. Our room was clean and had everything we needed - it was also serviced daily. The breakfast was good, but there was little variety, so you had the same offerings every day. Now, I do understand that with the current Covid situation, the hotel was limited in what they could provide, they still did an outstanding job and their system for everyone to have their own 'tongs' works very well (except for scrambled eggs). Despite the pool being emptied, we were able to sunbathe on the rooftop for the first two days. After that the whole area was closed off for use which was rather disappointing. The hotel is next to a very busy motorway, but we were not disturbed by any traffic noise. It is close to many shops and restaurants and is within walking distance to Old Town. There is a lovely park between the hotel and Old Town, which has a cafe serving drinks, and a few food carts which serve rather delicious food. There is also a big playground for children and even a dog park. We had misjudged the location, and had to get a taxi daily to the beach area Playa de Las Canteras. The fare is €6 each way, so it's not too bad, but if you want a beach holiday, you may want to consider booking a hotel closer to the beach. There are taxis available directly outside the hotel. I would definitely recommend AC Hotel Iberia Las Palmas, and their standards during this pandemic is exceptionally high.
Stayed 7 nights in Dec 2020

4/5 Good

Philippe
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good address in Las Palmas
Perfect stay, close to the old center of Las Palmas. Hotel is clean and staff is very friendly. Enjoyable breakfast. Would stay again.
Stayed 1 night in Nov 2020

3/5 Okay

Christopher
Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Not bad
Decent place but a bit over priced. Shower leaked liked crazy and the WiFi barely worked without dropping service every 5min
Stayed 1 night in Feb 2020

4/5 Good

Verified traveller
Travelled with family
It is very accessible and you can walk to the center easy the bed wasn’t not too comfortable but the cleaning and the service was very good
Stayed 6 nights in Dec 2019