8/10 Good
Silvija
Travelled with family
15 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel with pleasant and helpful staff.
However, upon arrival, since our room wasn’t ready yet had to wait a bit, which wasn’t an issue. After room was ready, staff at reception just handed the keys and directed us to our room. No information on hotel, what we are entitled to etc. this later was rectified when i went back to the reception and got to speak to another receptionist. They have sent the bottle of Prosecco to the room as an apology, which was a nice gesture.
The room we were given was in the ground floor, just right above the kitchen or some sort of service room. Could hear trolleys going back and forth to late night and early hours of the morning, so if you’re a light sleeper, wouldn’t recommend. Possibly other sections of the hotel were better.
Lunches and dinners very repetitive, nothing too exciting. But food overall is good and edible. Really enjoyed Mexican and Brazilian restaurants.
Pool area is always maintained clean and tidy, as well as pool itself.
Silvija
Stayed 7 nights in Sep 2024