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Barceló Fuerteventura Castillo

4.0 star property
Beach hotel with 3 outdoor pools and family fun

Choose dates to view prices

Photo gallery for Barceló Fuerteventura Castillo

Relax by the serene pool surrounded by lounge chairs and historic charm.
Enjoy a casual dining experience amidst lush surroundings and warm ambiance.
Welcome to our lobby, featuring a digital reception desk, geometric tile wall, and comfortable seating area with sofas and tables.
Enjoy waterfront views of the marina and beach from this serene beachfront location.
Stunning marina views with boats docked and a lively atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Spa
  • Gym
The current price is €222
includes taxes & fees
11 Jul - 12 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje ( 2 Adults, 1 Child)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje ( 2 Adults, 1 Child)

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio (2 adults + 1 child)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Deluxe Studio (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Studio

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Deluxe Studio

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 3
  • 1 Single Bed

View all photos for Bungalow (for Use as Single)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Bungalow (for Use as Single)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Bungalow

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Superior Bungalow

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Suite

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Single Bed

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Junior Suite Deluxe Vista Mar Con Bañera De Hidromasaje

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite (2A1C)

1 bedroom, hypo-allergenic bedding, down duvets, free cots/infant beds

Deluxe Suite (2A1C)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Single Bed

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About the area

Map
Avenida del Castillo s/n, Antigua, Fuerteventura, 35610

What's nearby

  • Caleta de Fuste Marina - 1 min walk - 0.0 km
  • Caleta del Fuste - 5 min walk - 0.5 km
  • Playa la Guirra - 19 min walk - 1.6 km
  • Centro Comercial Atlantico - 3 min drive - 2.3 km
  • Fuerteventura Golf Course - 4 min drive - 3.4 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura) - 14 min drive

Restaurants

  • ‪Burger King - ‬11 min drive
  • ‪Piero's Cafe - ‬10 min walk
  • ‪Shivam Indian Restaurant - ‬4 min drive
  • ‪Pool Bar Ereza Mar Hotel - ‬7 min walk
  • ‪La Bodeguita - ‬12 min walk

About this property

Barceló Fuerteventura Castillo

Upscale family-friendly hotel located in Caleta de Fuste
At Barceló Fuerteventura Castillo, you can look forward to a marina, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beachfront dining. Indulge in a body wrap, a facial and a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Pilates classes are offered at the gym; the property also has mini golf, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 3 bars.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and smoke-free property
  • A billiards/pool table, massage treatment rooms and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Partially open bathrooms with free toiletries and hairdryers
  • 32-inch plasma TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and kitchenettes

All-inclusive details

All-inclusive room rates at Barceló Fuerteventura Castillo are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Italian, Spanish

Similar properties

Relax by the pool surrounded by expansive views and comfortable lounge seating.

Barceló Fuerteventura Mar

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 595 reviews
The price is €149
includes taxes & fees
15 Jul - 16 Jul
Barceló Fuerteventura Mar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Dolce Vita
  • La Perlita
  • Restaurante Mafasca
  • Restaurante Palo Santo

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Sauna

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Marina
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-35-2-0000050
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Caleta De Fuste
Barceló Castillo Beach
Barceló Castillo Beach Antigua
Barcelo Castillo Beach Hotel Caleta De Fuste
Barceló Castillo Beach Resort
Barceló Castillo Beach Resort Antigua
Barcelo Castillo Beach Resort Fuerteventura/Caleta De Fuste
Barcelo El Castillo
Castillo Resort
Barceló Castillo Beach Resort
Barcelo Fuerteventura Castillo
Barceló Fuerteventura Castillo Hotel
Barceló Fuerteventura Castillo Antigua
Barceló Fuerteventura Castillo Hotel Antigua

Frequently asked questions

Does Barceló Fuerteventura Castillo have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Fuerteventura Castillo?

As of 10 Jul 2025, prices found for a 1-night stay for 2 adults at Barceló Fuerteventura Castillo on 11 Jul 2025 start from €222.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Fuerteventura Castillo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Barceló Fuerteventura Castillo?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Barceló Fuerteventura Castillo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Barceló Fuerteventura Castillo?

Checkout is at noon.

Are there all-inclusive benefits at Barceló Fuerteventura Castillo?

Some rate plans available at this property are all-inclusive.

Where is Barceló Fuerteventura Castillo located?

Offering direct access to the beach, this Caleta de Fuste hotel is in the entertainment district and within a 10-minute walk of Caleta de Fuste Marina and Caleta del Fuste. Playa la Guirra and Centro Comercial Atlantico are also within 2 miles (3 km).

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Barceló Fuerteventura Castillo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 271 out of 810 reviews
Rating 8 - Good. 367 out of 810 reviews
Rating 6 - Okay. 118 out of 810 reviews
Rating 4 - Poor. 40 out of 810 reviews
Rating 2 - Terrible. 14 out of 810 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing worth the money

Amazing cop premium drinks lovely staff gorgeous rooms better food at the other hotel especially the pool bar
Stayed 4 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in the Royal room with hot tub overlooking the garden and sea. Comfy bed, quiet location and walking distance to beach and restaurants. Friendly staff and even received chocolates on the pillows. I enjoyed using the exclusive Royal guests only pools.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Room size was amazing Slightly random open plan sink / bathroom with no privacy. Ideal if there was a smoke screen in this area to get some privacy
Stayed 5 nights in Jan 2025

10/10 Excellent

WAI YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities by the Poolside was great! Very nice experience especially the Yoga on stand up paddle. Staff did a great job!!!
Stayed 5 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a fantastic location. A big plus is you can use all the facilities in Barcelo Mar along with Castillo.
Stayed 7 nights in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation and setting in the bat
Stayed 8 nights in Jun 2023

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family holiday

Great family holiday! Would love to come back
Stayed 6 nights in Jul 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very poorly equipped to self cater. Kitchen area was very tired looking, door trims were coming off and fitted badly.
Stayed 9 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good resort in a great location. You receive this flimsy card key to wear around your wrist. Either it stops working or it falls off. You need a better solution. I did half board and was not too happy with the food. I only eat meat. There was plenty of it but just not that good. My favourite food item was the made to order omelet at breakfast. In addition, at breakfast water is free. At dinner you are charged for water. In my opinion, this is an injustice. Overall, I would return to this resort, but would have my meals at local restaurants.
Stayed 7 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Due to remodeling we didn't get to see everything finished but it looks like it will be very nice when finished
Stayed 7 nights in Jun 2022

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy I got a amazing upgrade thank you so much 👍
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and extremely comfortable

The bungalows are lovely and the quality of bed and bedding is excellent. Very clean in all areas just shame about grumpy poolside bar staff and a couple of things that needed attention in the bungalow. We requested late check out on plenty of advance but this was sadly not honoured.
Stayed 5 nights in Apr 2023

6/10 Okay

Sarah

Cleanliness of the rooms needs to be addressed ants running all over the food prep areas and bedside units and bed, notified reception they did nothing but appologise ate out for full week, food resteraunt was nice but food could be better, not as hot as would of liked and choice became a bit boring, beautiful location very scenic, pools very cold heated one became very busy in sister hotel but still enjoyed very much
Stayed 7 nights in Feb 2023

8/10 Good

Myron Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, had a lovely stay, only thing which was odd, no hot water only lukewarm. But since it was 26c everyday wasn’t that much of a problem. Flat was well equipped, A/C, kitchen, patio.
Stayed 4 nights in Jun 2022

6/10 Okay

thomas william

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check in gime online says 2pm, once arrived the rude receptionist said it was 3pm, but the room still wasmt ready until 3 20pm Both air con units in the room were dripping water, shower head was missing, bathroom window didnt open properly, Usual people putting towels on sundeds in the morning to reserve them, the beach is 10.50 euros a day for 2 sunbeds, buffet food 7/10, But still enjoyed my stay, weather was great, beach was great,
Stayed 7 nights in Oct 2023

8/10 Good

Angela

Liked: Amenities
The bathroom set up was bizarre ! You have to be 6ft tall to see in the small mirror and shower head was hopeless. Didn’t adjust .. and sprayed everywhere but on you !
Stayed 2 nights in Jan 2024

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at 3 separate Barcelo hotels in the past 3 years, this is the worst. It’s a huge site, it was a 20min round trip to walk to reception or for breakfast/dinner. When there was a problem with my keycard slightly before checkout time, the staff were not helpful, apologetic or sympathetic. It was 10 mins to walk there, queue to be seen, separate ‘royal level’ reception wouldn’t even talk to me, pointed me in the direction of main reception. All in all, a 35 minute total to resolve a key problem which left me 20 mins to shower and get organised. Room cleaning staff only made beds and changed towels, not one thing else, it isn’t acceptable with the price paid and for an upmarket hotel chain like Barcelo. Restaurant staff and food good, can’t fault that. Bar staff didn’t want to be there, rushed drinks and onto the next. Bars need tidying up, the harbour area is lovely, but the bar and entertainment area could be changed and made a lot nicer and certainly cleaner. All in all, I won’t stay again, there are better hotels out there.
Stayed 5 nights in Nov 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
It was fine, various things in the apartment didn’t work however (light bulbs, only one air conditioning unit, shower gel holder kept falling off). I didn’t tell reception because it wasn’t enough to warrant that much effort but just not sure why they weren’t just working. Aren’t they checked every time there is a switchover? I wasn’t advised about the Barceló app so when I went to the spa all the appointments were fully booked. And the steam room wasn’t working. Also, sadly the food at evening meal (I went half board) was terrible. I would not really have said this was 4*.
Stayed 4 nights in Dec 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff and good sized rooms. The area is mostly the resort with very little around (a few shops, a couple of pubs - the hotel beach bar is great with lovely staff!) so would recommend getting a food plan with your stay above breakfast as the kitchens in the rooms have very few utensils so you’d find it tricky to cook. The food at the buffet is ok but there isn’t much variety from one night to the next. It also doesn’t open until 6.30pm (7 in the summer) which isn’t ideal for young children. There are also a couple of discrepancies between the Expedia listing and the reality of the hotel. These aren’t necessarily problems but worth being aware of. Check in isn’t actually until 3 so our room wasn’t ready when we arrived. Also, the superior bungalows are actually apartments so there’s a good chance you’ll get one which is upstairs and have to carry your luggage/prams up the steps. The listings also state they have showers or baths but we were informed that they only actually have showers which was an issue as we were travelling with a toddler. The staff were able to find us a baby bath but with our child being almost two this was a bit cosy! The children’s pool and main play areas are sadly only for those aged 4 and the children’s disco doesn’t start until 8.30 which is a real shame

8/10 Good

Kader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Strand war sehr schön und angenehm. Sehr Familiär, es war gerade ein gutes Klima-nur Windig aber das gehört dazu. Die Dame Almudena war sehr hilfreich, konnte mir sehr viele Infos geben und war sehr zuvorkommend. Gerne kommen wir wieder:-) Liebe Grüsse
Stayed 6 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that the property was well maintained and organised, positioned in an ideal spot to access Caleta De Fuste resort and / beach. I was fortunate to receive an upgrade to Junior Suite. The staff were extremely friendly, helpful and efficient. Nothing was too much trouble. The Castle in the grounds gave the hotel a sense of grandness. Although the swimming pool was very cold, I did access it. I liked that my block (3) was very close to the pool and buffet restaurant. I liked that I could also eat in the other hotel and try various cuisines e.g. Mexican. My only improvement would be for the buffet food to be hotter than it was. I know in the Mediterranean there is a tendency not to have the food piping hot but that's my preference.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familjesemester

Allt var bra
Stayed 14 nights in Jan 2025

10/10 Excellent

brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2024

2/10 Terrible

Anna-Maria

Disliked: Property conditions & facilities
Disappointing and misleading experience I booked Barcelo Castillo Resort for our Christmas holiday, expecting a child-friendly experience based on its advertising, but it turned out to be a big disappointment. My 4-year-old was upset to find the princess/pirate room closed, the pools too cold to use, and no toys available in the Barcy Club. The children’s disco was poorly organized, held outdoors in the cold December evenings, making it very uncomfortable. The layout of the resort was inconvenient—long walks were required to reach any bar, restaurant, or the gym. Speaking of the gym, it was at the far end of the resort, shared with Barcelo Mar, and so overcrowded that exercising was impossible. The food in the restaurant was tasteless, often undercooked, and required multiple requests to have grilled items properly cooked. The bar offered a very limited drink selection. For Christmas night, we were charged triple the normal rate, and while the dinner was nice, it didn’t justify the price. The only benefit was access to the Barcelo Mar heated pool and children’s entertainment, but this required another long walk, which wasn’t practical every night with a tired toddler. Despite my repeated complaints, staff were unhelpful and didn’t address issues like the broken shower head that splashed water all over the bathroom. Overall, the experience was far below expecand wojld not recommend. Definetly not coming back here again.
Stayed 13 nights in Dec 2024