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Hotel Botanico & The Oriental Spa Garden

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Primary image
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Indoor spa tub
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Botanico & The Oriental Spa Garden

VIP Access

Hotel Botanico & The Oriental Spa Garden

5-star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400

Explore the area

  • Popular LocationBotanical Garden of La Orotava3 min walk
  • Popular LocationBotanical Gardens4 min walk
  • Popular LocationLago Martianez Swimming Pools18 min walk
  • AirportTenerife (TFS-Tenerife South)57 min drive

Room options

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Botanico & The Oriental Spa Garden is near theme parks and near the beach. Plaza del Charco is a notable landmark, and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Parasailing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Botanical Garden of La Orotava - 3 min walk
  • Botanical Gardens - 4 min walk
  • La Paz Lookout - 7 min walk
  • Sitio Litre Garden - 11 min walk
  • Lago Martianez Swimming Pools - 18 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 57 min drive

About this property

Hotel Botanico & The Oriental Spa Garden

5-star luxury hotel
Take advantage of a round-trip airport shuttle, a poolside bar and a free daily manager's reception at Hotel Botanico & The Oriental Spa Garden. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to aromatherapy, a facial or a manicure/pedicure at The Oriental Spa Garden, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Asian cuisine and ocean views. Yoga classes and aerobics classes are offered at the health club; Hotel Botanico & The Oriental Spa Garden also has a rooftop terrace, shopping on site and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Free self-parking and valet parking
  • A free area shuttle, tennis courts and limo/town car service
  • An area shuttle, multilingual staff and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Botanico & The Oriental Spa Garden feature perks, such as 24-hour room service and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the overall comfort rooms at the property.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • HDTVs with satellite channels
  • Balconies, childcare services and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 2 km
  • Limo/town car service

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Oriental
  • Il Pappagallo
  • La Palmera Real
  • Bar Hall

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (16162 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

96% of travellers were happy with check-in
Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 38, per pet, per day, plus a deposit of EUR 50 per stay
Welcoming dogs only
Up to 18 lbs/8 kg
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 155 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 38 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at on 17 Oct 2022 start from €223.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Botanico & The Oriental Spa Garden pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 18 lbs per pet. There's a deposit of EUR 50 per stay and a fee of EUR 38 per pet, per day.

How much is parking at Hotel Botanico & The Oriental Spa Garden?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in is from 2 PM - midnight.

What time is check-out at Hotel Botanico & The Oriental Spa Garden?

Checkout is at noon.

Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 155 per vehicle applies.

Where is Hotel Botanico & The Oriental Spa Garden located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within 1 mi (2 km) of San Telmo Promenade, Lago Martianez Swimming Pools and Plaza del Charco. Taoro Park and Garden Beach are also within 2 mi (3 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 347 out of 432 reviews
5 - Excellent 80%
Rating 4 - Good. 64 out of 432 reviews
4 - Good 15%
Rating 3 - Okay. 14 out of 432 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 432 reviews
2 - Poor 0%
Rating 1 - Terrible. 6 out of 432 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

John
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Botanico is a very beautiful property with terrific service. The pools are beautiful and the breakfast quite tasty. Easy to get taxis from the hotel and still walking distance to many places including the beautiful Botanic Gardens nearby.
Stayed 4 nights in Aug 2022

5/5 Excellent

Robert
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2022

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Super friendly staff. Amazing spa. Lovely rooms. On-site food and drink is pretty pricey, plan to eat off site!
Stayed 3 nights in May 2022

5/5 Excellent

T
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a Discovery
We found this hotel delightful. We came for a rest and that is what we got. The grounds are beautiful and the facilities excellent. Great meals, great service. Nothing was too much trouble. The free shuttle bus was useful. We tended to walk into Puerto de la Cruz but used it to return to the hotel. Local buses were 200 m away. Given the opportunity we shall return.
Stayed 12 nights in Apr 2022

5/5 Excellent

MOHAMMAD
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so good. The staff so really kind and friendly.
Stayed 4 nights in May 2022

5/5 Excellent

Samuel Luke Dreese
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, the staff excellent and the facilities great.
Stayed 4 nights in Apr 2022

5/5 Excellent

Michael
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Wonderful family stay. The grounds are lovely, the spa is top quality and the service is excellent. The pool is warm! Only down side is food options for kids felt a bit limited but overall very happy with our stay.
Stayed 6 nights in Apr 2022

4/5 Good

Jason
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, beautiful gardens.
The hotel itself was a little dated but overall a good standard. The breakfast was superb, the staff amazing and the spa really is first class. We all had massages and they were the best we’ve ever had, tailored to your requirements. We thought the bar snacks were quite pricey tbh.
Stayed 7 nights in Apr 2022

5/5 Excellent

LIMOR
Stayed 2 nights in Apr 2022

5/5 Excellent

John
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just as we remembered
Stayed 4 nights in Apr 2022