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Hotel Botanico & The Oriental Spa Garden

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Front of property
Minibar, in-room safe, desk, blackout curtains
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy

Overview of Hotel Botanico & The Oriental Spa Garden

VIP Access

Hotel Botanico & The Oriental Spa Garden

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400

Explore the area

  • Popular LocationBotanical Gardens2 min walk
  • Popular LocationLa Paz Lookout7 min walk
  • Popular LocationSan Telmo Promenade14 min walk
  • AirportTenerife (TFS-Tenerife South)57 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Botanico & The Oriental Spa Garden is near theme parks and near the beach. Plaza del Charco and Piramides de Guimar Archaeological Site are notable landmarks, and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Tenerife Beaches. Travelling with kids? Don't miss Botanical Gardens. Discover the area's water adventures with parasailing and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Botanical Gardens - 2 min walk
  • La Paz Lookout - 7 min walk
  • San Telmo Promenade - 14 min walk
  • Lago Martianez Swimming Pools - 18 min walk
  • Taoro Park - 3 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 57 min drive

Restaurants

  • Bar el Camino - 10 min walk
  • Hotel Teide Mar - 6 min walk
  • Pizzeria Luna Rossa - 5 min walk
  • Apricot - 7 min walk
  • Terraza del Botanico - 3 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

5-star luxury hotel
Located close to Botanical Gardens and Lago Martianez Swimming Pools, Hotel Botanico & The Oriental Spa Garden provides a return airport shuttle, a poolside bar and a free daily manager's reception. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to a massage, a manicure/pedicure or a body wrap at The Oriental Spa Garden, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Asian cuisine and ocean views. Aerobics classes and yoga classes are offered at the health club; Hotel Botanico & The Oriental Spa Garden also has a rooftop terrace, shopping on site and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, a free local area shuttle and tennis courts
  • An electric car charging station, secured bike storage and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 252 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • HDTVs with satellite channels
  • Balconies, childcare services and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 2 km
  • Limo/town car service

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Oriental
  • Il Pappagallo
  • La Palmera Real
  • Bar Hall

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (16162 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 38, per pet, per day, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 18 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 155 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 38 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 23 Jun 2023 start from €219.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Botanico & The Oriental Spa Garden pet-friendly?

Yes, Hotel Botanico & The Oriental Spa Garden allows dogs (limit 1 per room) with a maximum weight of up to 18 lb per pet. There's a deposit of EUR 50 per stay and a fee of EUR 38 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Botanico & The Oriental Spa Garden?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in is from 2 PM - midnight.

What time is check-out at Hotel Botanico & The Oriental Spa Garden?

Checkout is at noon.

Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 155 per vehicle applies.

Where is Hotel Botanico & The Oriental Spa Garden located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within a 15-minute walk of Botanical Gardens and San Telmo Promenade. Tenerife Beaches and Lago Martianez Swimming Pools are also within 1 mi (2 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 381 out of 473 reviews" "
" "10 - Excellent 81%
Rating 8 - Good. 68 out of 473 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 14 out of 473 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 2 out of 473 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 8 out of 473 reviews" "
" "2 - Terrible 2%

9.7/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely hotel and I can see why locals rate it as the best on the island. Room was excellent and the food of a very high quality
Stayed 5 nights in May 2023

10/10 Excellent

gurhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i have been at so many 5 star hotels worldwide ghis is something different i congratulate the management
Stayed 5 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniformly excellent. Very pleasant staff. The food was excellent… true five star, high end cuisine. Wonderful, tranquil gardens.
Stayed 10 nights in May 2023

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful quick stay! We stayed here the first night of our honeymoon due to another hotel's mistake and wow were we glad to end up here. The staff and specifically the doorman were incredibly kind even with such a last minute booking. We loved the comfortable room and sea view. Woke to the most abundant breakfast bar... There were 5 different fresh juices and everything else you could ever want! After breakfast we walked around the beautiful grounds of the hotel. And then went to the much needed spa. The facilities are endless... We were sure to go into the sauna, hot tubs, steam room, cold room and our favorite - the aromatherapy room. Last minute we booked massages and both were amazing... We left feeling relaxed and ready to take on the rest of the trip.
Stayed 1 night in Apr 2023

10/10 Excellent

ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities were excellent. I really enjoyed the varying sauna rooms and spa area. Bed was very comfortable. Local bottled water and tea provided daily. A walk thru the garden after breakfast became a ritual for me.
Stayed 8 nights in Mar 2023

8/10 Good

Priti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Botanico Hotel is a beautiful and very maintained hotel. Stunning garden area with many different types of plants, trees which attract lots of different birds and animals. Wonderful exquisite spa !
Stayed 5 nights in Mar 2023

8/10 Good

David T

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, but carpets are getting a bit tired! Lovely staff, amazing breakfast, but bar prices very hefty. Very few young folk amongst the clientele.
Stayed 4 nights in Mar 2023

10/10 Excellent

Estelle

Travelled with partner
Liked: Cleanliness, sta