Gran Hotel Taoro

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Luxury
5.0 star property
9.8

Exceptional

Luxury hotel located in Taoro

A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Gran Hotel Taoro. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, a facial or a body treatment. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Japanese cuisine and more. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is €263
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 71 of 71 rooms

View all photos for Doble deluxe con vistas al jardín (1 adulto, 0 niños)

A hotel room with a large bed, a ceiling fan, a view of the outside, and a small table with a book and flowers.

Doble deluxe con vistas al jardín (1 adulto, 0 niños)

  • Sleeps 2
  • 1 King Bed

View all photos for Doble deluxe con vistas a la montaña (1 adulto, 0 niños)

A hotel room with a large bed, two chairs, a small table, a ceiling fan, and a view of a landscape through a large window.

Doble deluxe con vistas a la montaña (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe Ocean View (2 adults, 1 child)

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Double Deluxe Ocean View (2 adults, 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Doble deluxe vista panorámica (1 adulto, 0 niños)

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Doble deluxe vista panorámica (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior suite con vistas al jardín (1 adulto, 0 niños)

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior suite con vistas al jardín (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior suite vista al océano (1 adulto, 0 niños)

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior suite vista al océano (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 2
  • 2 King Beds

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a ceiling fan, a view of the outside, and a small table with a book and flowers.

Deluxe Double Room, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a ceiling fan, a view of the outside, and a small table with a book and flowers.

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Mountain View

A hotel room with a large bed, two chairs, a small table, a ceiling fan, and a view of a landscape through a large window.

Deluxe Double Room, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Mountain View

A hotel room with a large bed, two chairs, a small table, a ceiling fan, and a view of a landscape through a large window.

Deluxe Double Room, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Deluxe Double Room, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Deluxe Double Room, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Taoro, a neighbourhood in Puerto de la Cruz, is home to Gran Hotel Taoro. Timanfaya Theater and Eduardo Westerdahl Museum of Contemporary Art are cultural highlights, and travellers looking to shop may want to visit La Villa Shopping Center and Martianez Shopping Centre. Jardin Aquatico and Pueblo Chico Theme Park are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
Carretera Taoro 2, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • A fountain with a statue in a garden with water lilies, surrounded by palm trees and a stone wall.
    Risco Belle Aquatic Gardens
    2 min walk - 0.2 km
  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    7 min walk - 0.6 km
  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    14 min walk - 1.2 km
  • Taoro Park
    3 min walk - 0.3 km
  • Puerto de la Cruz Town Hall
    7 min walk - 0.6 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    37 min drive

Restaurants

  • Olea (Pinxos Bar)
    8 min walk
  • Advans Crepería y Balkan Cuisine
    8 min walk
  • The Roof
    8 min walk
  • New Robin Hood
    7 min walk
  • Churrería Perdomo
    2 min walk

About this property

Gran Hotel Taoro

  • Luxury hotel located in Taoro
  • A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Gran Hotel Taoro. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, a facial or a body treatment. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Japanese cuisine and more. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • Other perks include:
    • 3 outdoor pools
    • Valet parking (surcharge), a 24-hour front desk and concierge services
    • Luggage storage, a lift and outdoor furniture
    • Massage treatment rooms, smoke-free property and local meal delivery service
  • Room features
  • All 199 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Free toiletries and hairdryers
    • 55-inch LED TVs with satellite channels
    • Free infant beds, heating and daily housekeeping

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Frequently asked questions

Does Gran Hotel Taoro have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Gran Hotel Taoro?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Taoro on 26 Oct 2026 start from €263, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Taoro pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Gran Hotel Taoro?

Valet parking is available for EUR 20 per day.

What time is check-in at Gran Hotel Taoro?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Taoro?

Checkout is at noon.

Where is Gran Hotel Taoro located?

Located in Taoro, this luxury hotel is within a 10-minute walk of Risco Belle Aquatic Gardens, Taoro Park, and Parque canino Taoro Can. Timanfaya Theater and Church of Nuestra Senora de la Pena de Francia are also within 10 minutes.

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Reviews

Gran Hotel Taoro Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 28 out of 32 reviews
Rating 8 - Good. 3 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded every expectation and more. Hotel rooms are on the smaller side, but everything is modern, clean and useful. Bathrooms are very nice and general location is stunning. Grounds are really well kept, staff are amazing and pool area is so nice with a fantastic view Plenty of local restaurants within easy walking distance which are a fantastic Will be in a rush to come back
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spectacular from the moment you arrive. You will feel like you are privileged to be there as every small detail is taken care of between the food, the staff, and the facilities. Nothing is less than five star throughout.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming throughout our stay. The rooms and overall hotel experience truly lived up to the standards expected of a 5-star property. Everything was beautifully maintained, and the service was outstanding. I would definitely recommend this hotel to others looking for a luxurious and memorable stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at the hotel staff were all very friendly and personable. Authentic experience. We did have a issue with our ceiling fan but the staff tried their very best to fix issue. Other than that was terrific and reccomend anyone to stay here!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Gran Hotel Taoro. The staff are incredibly warm and helpful, the room was spacious, clean, and modern, the common areas and pool were excellent, and the grounds are just lovely. It's been recently refurbed - hats off as they've done an excellent job. Breakfast was really good. The two on-site places we ate at served good food but were slightly pricey. Highly recommend!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, new hotel, very clean
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with lovely staff who went out of their way to help. Nice walk into town although uphill on the way back , taxi only 4 euros anyway. Would definitely stay again . Breakfast was outstanding.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day..
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I’ve traveled extensively but this hotel was incredible! Immaculately clean, room was beautiful and very modern. Staff was friendly and very knowledgeable. Affordable but the food was amazing! The only thing I want to mention is the walk to the ocean. Although only 1/2 mile, you have to go down 246 steps and if you’ve got bad knees it could be challenging. A cab ride down is about 5 euro. Worth it!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here overall. The staff were lovely, friendly and very accommodating throughout. They were especially helpful when I got stuck in a random Tenerife and couldn’t get an Uber. I asked reception for help and they happily called a taxi for me, which arrived within about 10 minutes. Really appreciated that. Breakfast was brilliant with loads of choice, and the spa was also a big plus. I had a deep tissue massage which was excellent and definitely one of the highlights of the stay. A couple of small negatives though. The hotel could really do with better signage. It was surprisingly difficult to find certain things, especially when you first arrive. There didn’t seem to be any signs showing where breakfast was, and I also struggled to work out how to get to places like the sauna. The air conditioning in my room also could have been better. I had it set to 18°C, but it definitely didn’t feel like 18°C in the room. There was a ceiling fan too, but I couldn’t get that to work, so the room was warmer than I would have liked. Food at the hotel was also quite expensive. I paid around €39 for patatas bravas and six croquettes, which felt pretty steep for what it was. That said, the positives definitely outweighed the negatives. The staff were outstanding, breakfast was great and I really enjoyed the spa. I’d happily stay again, but better signage, stronger air conditioning and slightly more reasonable food prices would improve things a lot.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to an Ocean View Suite and it was superb. The views were amazing. It was my birthday while there and we came back to our room to find a balloon, Cava and chocolate, it was a lovely surprise. Every single member of staff was friendly and helpful. We often stay in Puerto de la Cruz but until now have never found accommodation we were happy with. Now we have and we will definitely stay again. Small but important thing… the balcony door did not have a handle outside. The door had closed itself behind my husband while he was outside and he couldn’t get back in! Luckily, I could open the door but if we had both been out there, we would have been stranded!
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness
There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect -the location, view, room, pools, spa! Don’t stay anywhere else. The hotel also has a cool history.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great, the staff and service was exceptional! Rooms were clean and well appointed. We really enjoyed our stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Gran Taoro were amazing. Special thanks to Marta, Alberto, Carla and the delightful Marina for making our stay so comfortable and memorable. We will surely come back!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning with great front of house staff. There are some niggles that need to be ironed out, but thats what a soft opening is for
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes neues Hotel , das Personal ist sehr nett und hilfsbereit
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes neues Hotel mit traumhaften Blick über die Berge und Stadt . Toller Service.
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel ensemble immobilier historique, raffiné Vue sur la ville et la mer Service très attentionné et efficace
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk hotell, flott lokasjon og gode fasiliteter. Det som virkelig satte prikken over i-en var personalet. Personalet var hyggelige og ekstremt profesjonelle, alle fra han i døra via resepsjonen til restauranten og vaskepersonalet var oppmerksomme og hyggelige. Fantastiske restauranter både for frokost og middag og en fin bar i resepsjonsområdet med utsikt over byen, havet og solnedgangen. Parkering var ikke ett problem og lokasjonen var perfekt for å gå til byen og kunne kjøre ut av den uten å måtte stå i noe kø.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Zimmer mit Meerblick. Aufmerksames Personal in einem noblen Ambiente. Tolle Architektur und Ausstattung
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy, muy bueno. Servicio excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles makellos.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war sehr freundlich
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Die Pools sind sehr gut angeordnet und die Liegelandschaft perfekt. Schade das das SPA erst im März 26 öffnet.
Stayed 7 nights in Jan 2026