Consider a stay at H10 Tenerife Playa and take advantage of a poolside bar, a rooftop terrace and a garden. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a body treatment or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Located in San Telmo, a neighbourhood in Puerto de la Cruz, H10 Tenerife Playa is near the airport and near the beach. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Teide National Park and Rambla de Castro Protected Area. Jardin Aquatico and Botanical Gardens are also worth visiting. Waterskiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. Visit our Puerto de la Cruz travel guide
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco
12 min walk - 1.0 km
Martianez Shopping Centre
5 min walk - 0.5 km
San Telmo Promenade
5 min walk - 0.5 km
Puerto de la Cruz Town Hall
10 min walk - 0.9 km
La Paz Lookout
12 min walk - 1.0 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
28 min drive
Restaurants
The Gramophone Bar
2 min walk
McDonald's
5 min walk
Bar El Camino
7 min walk
Teide restaurante
3 min walk
Aquanama
7 min walk
About this property
H10 Tenerife Playa
Upscale hotel located in San Telmo
A poolside bar, a rooftop terrace and a garden are just a few of the amenities provided at H10 Tenerife Playa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a body treatment or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), tour/ticket information and a 24-hour front desk
Multilingual staff, concierge services and a lift
A nature reserve, a porter/bellboy and a vegetable garden
Room features
All 324 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
Bathrooms with shower/bath combinations and hairdryers
Flat-screen TVs with satellite channels
Balconies, recycling and daily housekeeping
All-inclusive details
All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.
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Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.
How much does it cost to stay at H10 Tenerife Playa?
As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at H10 Tenerife Playa on 29 Oct 2026 start from €134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is H10 Tenerife Playa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at H10 Tenerife Playa?
This property doesn't offer parking.
What time is check-in at H10 Tenerife Playa?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at H10 Tenerife Playa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at H10 Tenerife Playa?
Some rate plans available at this hotel are all-inclusive.
Where is H10 Tenerife Playa located?
Located in San Telmo, this hotel is steps away from Playa Martiánez, Playa Martianez and Lago Martianez Swimming Pools. Casino Puerto de la Cruz and Martianez Shopping Centre are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
H10 Tenerife Playa Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room wasn't clean we found the bathroom with stool on the walls and all near the minibar was wi and the people at the reception (except one women) weren't helpful enough, we couldn't make all the activities we planned because of the missing or we received. The rest of the staff were amazing and make our stay really good.
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
Stayed 7 nights in May 2025
Verified review
8/10 Good
Asha
9 Feb 2026
Liked: Cleanliness
Nice resort, nice staff, breakfast was extremely limited to only bread mostly. Would’ve liked fruit and meat. The location is convenient for walking… but parking is a nightmare. There is no parking around. I had to park 20 min walk away
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Stayed 3 nights in Jun 2024
Verified review
8/10 Good
Graham
7 Mar 2026
Liked: Cleanliness, staff & service
I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street.
Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out.
Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday.
Overall i found the housekeeping to be very environmentally aware.
Older ladies in the front desk could do with some customer service training.
Nice hotel, really helpful reception staff. Bar staff a little under staffed.
Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Stayed 6 nights in Oct 2023
Verified review
4/10 Poor
Carolyn
5 Jan 2026
Disliked: Amenities
Good parts; check in and breakfast
Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected.
The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979.
The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn.
The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately.
Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars.
Didn't use the hotel bars.
texruee
Stayed 2 nights in Jan 2026
Verified review
8/10 Good
Caroline
29 Jan 2025
Liked: Cleanliness, staff & service
Great staff - not entirely 4 star
The majority of staff were really helpful and kind and added to my solo visit.
Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food.
The location was excellent along the seafront. These was music/entertainment most evenings in the bar area.
The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.