Hotel Monopol

Property class: 3

Choose dates to view prices

Reviews

8.2 out of 10
Very good
At Hotel Monopol, you can look forward to a free breakfast buffet, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
The current price is €78
includes taxes & fees
21 Oct - 22 Oct

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

A hotel room with a bed, a desk with a chair, a television, and two lamps.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Single Room

A hotel room with a bed, a desk with a television, a chair, a window with curtains, and a painting on the wall.

Single Room

8.2 out of 10
Very good
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with a bed, two chairs, a sofa, a small table with a vase of flowers, and a balcony with a view of palm trees and a mountain.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Balcony

A hotel room with a bed, two chairs, a desk with a TV, a small table with a plant, and a balcony with curtains.

Double Room, Balcony

8.6 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located near the beach, Hotel Monopol is in San Telmo, a neighbourhood in Puerto de la Cruz. Eduardo Westerdahl Museum of Contemporary Art and Timanfaya Theater are cultural highlights, and some of the area's landmarks include Puerto de la Cruz Archaeological Museum and San Felipe Castle. Jardin Aquatico and Botanical Gardens are also worth visiting. Visit our Puerto de la Cruz travel guide
Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    2 min walk - 0.2 km
  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    2 min walk - 0.2 km
  • San Telmo Promenade
    2 min walk - 0.2 km
  • Puerto de la Cruz Town Hall
    3 min walk - 0.3 km
  • Taoro Park
    10 min walk - 0.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    34 min drive

Restaurants

  • Olea (Pinxos Bar)
    2 min walk
  • cofradia de pescadorea Gran Poder De Dios puerto de la cruz
    3 min walk
  • Aquanama
    3 min walk
  • Don Carlos
    1 min walk
  • La Tabla del Rey
    3 min walk

About this property

Hotel Monopol

  • Hotel located in San Telmo
  • You can look forward to a free breakfast buffet, a poolside bar and a terrace at Hotel Monopol. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • A front desk safe, concierge services and a reception hall
    • Tour/ticket information, luggage storage and a lift
    • A 24-hour front desk
  • Room features
  • All 92 rooms offer amenities, such as safes, WiFi and minibars.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and hairdryers
    • TVs with cable channels
    • Fridges, ceiling fans and desks

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includes taxes & fees
21 Oct - 22 Oct
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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Hotel Monopol have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Monopol?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Monopol on 21 Oct 2026 start from €78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Monopol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.42 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Monopol?

This hotel doesn't offer parking.

What time is check-in at Hotel Monopol?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Monopol?

Checkout is at noon.

Where is Hotel Monopol located?

Located in San Telmo, this hotel is steps away from Church of Nuestra Senora de la Pena de Francia, San Telmo Promenade and Puerto de la Cruz Town Hall. San Juan Church and Eduardo Westerdahl Museum of Contemporary Art are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Monopol Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 126 out of 322 reviews
Rating 8 - Good. 130 out of 322 reviews
Rating 6 - Okay. 45 out of 322 reviews
Rating 4 - Poor. 12 out of 322 reviews
Rating 2 - Terrible. 9 out of 322 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only a short stay, every thing was excellent. Breakfast very good choice and well spacious dining room. Only downsite was the actual room, single not much space, a suppose enough for a 2 night stay comfortable bed, a longer stay i would recommend an upgrade.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old hotel with excelent loco ,breakfast ok,necesary to reduce bad smell from bathrooms..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , fantastic location and good value. Nice breakfast too.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, any room was comfortable. Oliver on the staff was super friendly. The hot tub was not heated and the bathroom amenities could have been a little better, to get the final star. But overall, a very nice stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Just very comfortable, the building has great history behind it. Made me appreciate being there.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Enjoyable stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, location, staff, pool, breakfast, interior so quaint. Would highly recommend and I will stay again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into the hotel,we were greeted with a friendly welcome. Once we got to our room it was spotlessly clean. Plus it was larger than we expected. All of the staff were very friendly, the breakfast had everything for everyone's dietary needs. The pool area has plenty of loungers, plus the toilets and changing rooms, are spotlessly clean in this area.We most definitely will return. Plus we highly recommend this hotel. Thank you to all the team that work here. Brian and Beverly Wilson
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Loved the indoor trees and the pool area
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the character of the building and decor. The location was perfect .
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice location , this hotel needs refreshment.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice view from our balcony.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Amenities
I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to go back asap

Had a great stay here. Big rooms, beautiful view from the balcony. Nice pool. Really helpful staff with renting a car and tips. Nice breakfast with options.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Charming hotel

Clean throughout and wonderful staff, a little old fashioned in places and shows its age, however this adds to the charm. We would definitely return.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Great location, disappointing amenities

Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel Monopol

This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit worn but comfortable

It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and personality!

Charming, striking and eclectic! Yes, some of the rooms are «old fashioned», not every surface squeeky clean, and the breakfast was ok, but this 100 year old hotel really is worth a few days of your visit to Puerto de la Cruz. The hotel is not for everyone, but if you want something very unique, choose Hotel Monopol! Sitting on our balcony in the mornings, listening to the chanting from the church, and enjoying the buzzing of the town square at night - just amazing! Close to «everything», surrounded by nice restaurants and shops, close to the public swimmingpools (which was great!), and with helpful and friendly staff - we recommend this hotel warmly!
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent two nights here in May. We arrived early, and after a short wait were given 2 electronic keys to room 41. We were also given breakfast times and the wi-fi code which worked well in the room. We were given a room adjacent to the swimming pool, which was quiet as there were few guests staying at the hotel. The room would have been difficult for those with mobility issues as there were no lifts to this floor of the hotel. The room was well-presented and had adequate storage and sufficient sockets for charging mobiles etc. Having read about bed bug issues we gave the bed a thorough inspection and found no evidence of bugs. A ceiling fan operated silently and provided enough air for us as the weather was not particularly hot. The TV had English language news channels and with a bit of effort, it was possible to access programs on non-english channels into english by using the remote control. The bathroom had a bath with overhead shower attachment, vanity basin and toilet. It also had a good shelf for personal items. Small soaps and a wall-mounted shower gel dispenser were available, along with decent towels. The water had to run for a short while to get hot, but remained hot and plentiful once it came through. Breakfast was included. Hot items included fried eggs (omelets were available on request), bacon, and churros. One day we also had hot-dog sausages, the other baked beans. There was a small selection of cold cuts, cheese, pastries, cereals, yoghurts.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Old Town and street performers outside front door! Rooms quite small but great closet space. Our room had some street noise apparent. Breakfast very good value and nice view. Interior of Hotel very lovely but rooms could use updating especially mattress and huge, stiff pillows!
Stayed 3 nights in Apr 2026