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Kumara Serenoa by Lopesan Hotels

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3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Suite | Terrace/patio

Overview of Kumara Serenoa by Lopesan Hotels

UNESCO Sustainable Travel Pledge

Kumara Serenoa by Lopesan Hotels

4.0 star property

4.4/5 Excellent

Top rated for property conditions & facilities (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Touroperador fritidsresor 4, San Bartolome de Tirajana, Gran Canaria, 35100

Explore the area

  • Popular LocationMaspalomas Golf Course18 min walk
  • Popular LocationHoliday World Maspalomas19 min walk
  • Popular LocationCITA Shopping Center6 min drive
  • AirportLas Palmas (LPA-Gran Canaria)23 min drive

Room options

About this area

San Bartolome de Tirajana

Kumara Serenoa by Lopesan Hotels is located in Campo Internacional Maspalomas, a neighbourhood in San Bartolome de Tirajana, and is next to a golf course and near the beach. Mogan Port and Maspalomas Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Amadores Beach and Maspalomas Botanical Garden. Holiday World Maspalomas and Aqualand Maspalomas are also worth visiting. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Maspalomas Golf Course - 18 min walk
  • Holiday World Maspalomas - 19 min walk
  • CITA Shopping Center - 6 min drive
  • Maspalomas Dunes - 7 min drive
  • Yumbo Shopping Center - 7 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 23 min drive

About this property

Kumara Serenoa by Lopesan Hotels

4-star eco-friendly hotel revitalised in 2020 and located in the heart of Campo Internacional Maspalomas
At Kumara Serenoa by Lopesan Hotels, you can look forward to a free breakfast buffet, 27 holes of golf and a poolside bar. Get out on the links at this hotel and enjoy amenities such as golf lessons and a golf pro shop. Be sure to enjoy a meal at Palmera Buffet, the on-site buffet restaurant. Aerobics classes and yoga classes are offered at the gym; Kumara Serenoa by Lopesan Hotels also has concerts and live shows, a terrace and a garden. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, luggage storage and a lift
  • Smoke-free property, golf cart on site and a front desk safe
Room features
All 174 rooms boast comforts, such as pillow menu and laptop-compatible safes, in addition to thoughtful touches, such as Laptop workspace and climate-controlled air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch TVs with satellite channels
  • Decks/patios, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 164 ft
  • Street parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Palmera Buffet

Things to do

  • 27 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Children's pool
  • Concerts/live shows
  • Fitness centre
  • Lifeguards on site
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

Outdoor space

  • Deck or patio

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

More properties to consider

See similar properties

Policies

Check-in

83% of travellers were happy with check-in
Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolome de Tirajana

Frequently asked questions

Does Kumara Serenoa by Lopesan Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from €118.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kumara Serenoa by Lopesan Hotels?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kumara Serenoa by Lopesan Hotels?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Kumara Serenoa by Lopesan Hotels?

Checkout is at noon.

Are there all-inclusive benefits at Kumara Serenoa by Lopesan Hotels?

Some rate plans available at this property are all-inclusive.

Where is Kumara Serenoa by Lopesan Hotels located?

Located in Campo Internacional Maspalomas, this golf hotel is 0.7 mi (1.2 km) from Maspalomas Botanical Garden and 2.4 mi (3.8 km) from Maspalomas Dunes. Maspalomas Golf Course and Holiday World Maspalomas are also within 1 mile (2 km).

Can I cancel my reservation for free at Kumara Serenoa by Lopesan Hotels and receive a full refund?

Yes, Kumara Serenoa by Lopesan Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to Kumara Serenoa by Lopesan Hotels cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 73 out of 124 reviews
5 - Excellent 59%
Rating 4 - Good. 33 out of 124 reviews
4 - Good 27%
Rating 3 - Okay. 14 out of 124 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 124 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 124 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Michael Joseph
Liked: Property conditions & facilities
Disliked: Cleanliness
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Stayed 11 nights in Sep 2022

5/5 Excellent

Dhruven
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Stayed 5 nights in Jul 2022

4/5 Good

Raminder
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel , plan your travel
the stay was great - nice pool, entertainment, reception staff really helpful Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!) You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places There’s an excellent shuttle bus a few times a day to two local beaches though Take your own nespresso pods as very expensive to buy from hotel Otherwise great !
Stayed 7 nights in Apr 2022

5/5 Excellent

Kirsty
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bit too far from the beach although a bus is provided.
Stayed 7 nights in Mar 2022

5/5 Excellent

Neil
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very efficient and looking after all guests needs. Hotel rooms spotless daily cleaning service. Second stay in hotel within 6 months hope to return later in year.
Stayed 14 nights in Mar 2022

4/5 Good

Vincent
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

5/5 Excellent

Raymond
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Star perfection in Gran Canaria
We had a fabulous week at the Kumara with great experienced staff. Who couldn't do enough to keep things running smoothly. The food choices were exceptional. The junior suite clean and modern and facilities around the hotel good. Walking to the beach and other venues us about 20 minutes but pleasant enough if you are able.
Pool fab!
Stayed 3 nights in Feb 2022

3/5 Okay

John
Liked: Cleanliness, property conditions & facilities, room comfort
Four star facilities; two star mentality.
This is a stylish, modern resort-type hotel aiming for, but not entirely succeeding to achieve, high standards. The room was comfortable and in good condition. However, there were quite a number of unsatisfactory aspects to our stay. 1) Check-in was very slow and explanations were not clear. We noticed that reception was regularly under-staffed. 2) It is astonishing that they make a daily charge for use of the safe. Surely at the rate charged this could be included (which is the case in most normal 4-star hotels). At least we knew about this in advance. 3) Further meanness was shown by the charge for coffee capsules, of which there was no mention in advance. We bought 20 Nespresso-compatible capsules from a local supermarket for less than 7 Euro; the equivalent cost from the hotel would have been 25 Euro. Also mean-spirited was the charge for use of larger sunbeds. 4) Although the breakfast had a good range of items, most were of mediocre quality. It was also very surprising that in a resort hotel breakfast finished as early as 10am. 5) The hotel claims that the room curtains are black-out; they are definitely not.
Stayed 8 nights in Feb 2022

4/5 Good

Aidán, COOKSTOWN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022

5/5 Excellent

Neil
Liked: Staff & service, property conditions & facilities
All staff went the extra mile providing excellent customer service. Slice of paradise nestled in a quiet location. If you don’t mind walking, have a car or use a mobility aid idea base. Solo disabled traveller impressed by the facilities for disabled guests. Daily maid service fresh towels etc.
Stayed 14 nights in Nov 2021