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Kumara Serenoa by Lopesan Hotels

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3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Suite | Terrace/patio

Overview of Kumara Serenoa by Lopesan Hotels

UNESCO Sustainable Travel Pledge

Kumara Serenoa by Lopesan Hotels

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant
Map
Touroperador fritidsresor 4, San Bartolome de Tirajana, Gran Canaria, 35100

Explore the area

  • Popular LocationMaspalomas Golf Course18 min walk
  • Popular LocationHoliday World Maspalomas19 min walk
  • Popular LocationPaseo Costa Canaria7 min drive
  • AirportLas Palmas (LPA-Gran Canaria)23 min drive

Room options

About this area

San Bartolome de Tirajana

Kumara Serenoa by Lopesan Hotels is located in Campo Internacional Maspalomas, a neighbourhood in San Bartolome de Tirajana, and is in a national park and near the beach. Maspalomas Golf Course and Salobre Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Amadores Beach and Maspalomas Botanical Garden. Holiday World Maspalomas and Aqualand Maspalomas are also worth visiting.

What's nearby

  • Maspalomas Golf Course - 18 min walk
  • Holiday World Maspalomas - 19 min walk
  • CITA Shopping Center - 6 min drive
  • Paseo Costa Canaria - 7 min drive
  • Yumbo Shopping Center - 21 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 23 min drive

Restaurants

  • Dayana - 5 min drive
  • Bar Tapas Too' Rico - 5 min drive
  • Ristorante Il Sapore Italiano Da Savino - 5 min drive
  • País Divino - 5 min drive
  • Restaurante Reno - 5 min drive

About this property

Kumara Serenoa by Lopesan Hotels

4-star eco-friendly hotel revitalised in 2020 and located in Campo Internacional Maspalomas
Consider a stay at Kumara Serenoa by Lopesan Hotels and take advantage of a poolside bar, concerts and live shows and a terrace. Be sure to enjoy a meal at Palmera Buffet, the on-site buffet restaurant. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Tour/ticket information, a lift and outdoor furniture
  • Smoke-free property, luggage storage and a front desk safe
Room features
All 174 rooms boast comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch TVs with satellite channels
  • Decks/patios, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 164 ft
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Fitness centre
  • Lifeguards on site
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Pool access ramp on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

Outdoor space

  • Deck or patio

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolome de Tirajana

Frequently asked questions

Does Kumara Serenoa by Lopesan Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at on 23 Feb 2023 start from €192.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kumara Serenoa by Lopesan Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kumara Serenoa by Lopesan Hotels?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kumara Serenoa by Lopesan Hotels?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Kumara Serenoa by Lopesan Hotels?

Checkout is at noon.

Are there all-inclusive benefits at Kumara Serenoa by Lopesan Hotels?

Some rate plans available at this property are all-inclusive.

Where is Kumara Serenoa by Lopesan Hotels located?

Located in Campo Internacional Maspalomas, this eco-friendly hotel is within 1 mile (2 km) of Maspalomas Botanical Garden, Maspalomas Golf Course and Holiday World Maspalomas. Yumbo Shopping Center and La Charca Lagoon are also within 2 miles (3 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 152 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 43 out of 152 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 15 out of 152 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 3 out of 152 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 152 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

6/10 Okay

Michael Joseph

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Stayed 11 nights in Sep 2022

10/10 Excellent

Nien-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Dhruven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Stayed 5 nights in Jul 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Broken A/C
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
Stayed 4 nights in Jul 2022

8/10 Good

Raminder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel , plan your travel
the stay was great - nice pool, entertainment, reception staff really helpful Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!) You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places There’s an excellent shuttle bus a few times a day to two local beaches though Take your own nespresso pods as very expensive to buy from hotel Otherwise great !
Stayed 7 nights in Apr 2022

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bit too far from the beach although a bus is provided.
Stayed 7 nights in Mar 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very efficient and looking after all guests needs. Hotel rooms spotless daily cleaning service. Second stay in hotel within 6 months hope to return later in year.
Stayed 14 nights in Mar 2022