8/10 Good
Mark
9 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The property is quite comfortable but gaining access to it was like an episode of the great race. Last minute instructions to an address with no street numbers or names of places, just a video that shows half of what you need to know. Car Concierge is the property manager name but in reality it is the NO care Concierge. Fortunately we received help from an employee, without which we would never have been able to enter the property. First you have to find the hidden key, then you must enter the property and apartment, with no number given, to get the fob to the parking garage.There is no access to the apartment elevator from the garage, so you must get your luggage to the entrance from the garage. The entire arrangement was farcical! Then no instructions for the apartment, not even where to empty garbage. The only advice I have is to NEVER select an apartment managed by the NO CARE CONCIERGE people!
Mark
Stayed 4 nights in Sep 2025