Courchevel Hotel Guide - Chanrossa hotels in Courchevel, France.

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"Ski slopes very easy to acces. Room is excellent. Hotel is dated and obviously owner has not invested in years. Overpriced for what is offered yet location is excellent. "

"Yes, it was excellent "

"Warm & welcoming staff. Great location. Highly recommend & will book again"

"Last year I got food poisoning which cost me a days skiing and a very uncomfortable night with bouts of vomiting. Thinking it would be a one off we booked again due mainly to the fantastic location. This year we were two couples and all four of us got sick to varying degrees with three of us unable to ski for a day. The hotel staff reported that other guests and staff were sick but that it was “stomach flu” that was in the resort. (Last year they claimed that it was gastroenteritis that was in the resort) We had four other friends on the holiday that we skied and socialised with who were staying elsewhere. They had no issues with sickness. I have had over forty skiing holidays in the Alps and have been sick twice, both in this hotel. This hotel clearly has a problem and the staff and management are denying it. We will not be back. "

"Hotel needs a major renovations pool area and spa needs to be redone completely needs to have Jacuzzi outside built into the ground. Spa area is very very little and very very hot rooms are not as comfortable as you would want them to be for a five star hotel."

"Staff were friendly. Hotel needs some work done. No plug for the bath. Hairdryers don’t work "

"Exceptionally poor customer service. When things go wrong, absolutely no one takes responsibility, management is unavailable, and they simply don’t care about making things better. Stay at other nearby properties to get the quiet feeling with better service."

"Five stars across the board steam showers in every room brand new. Nothing dated service concierge all the house cars are Rolls-Royce amazing location next to Les airles and Cheval Blanc Arguably the best hotel I’ve been to in a very long time"