Val-Thorens Hotels

"Everything was very convenient! Amazing location "

"Super easy to access all the ski slopes, the staff was absolutely fantastic. Food and general ambience could be better."

"Amazing stay will be back next year. My only downside was the residence pool is not heated and they make you upgrade to use the hotel pool. They should just merge the two spas."

"Staff are very friendly"

"Very small toilet, bad shower and way to low ceilingheight in the upperfloor (if you are above 175. Nice location and friendly and helpful host"

"Excellent apartment, host is lovely. Will definitely be returning! Highly recommend"

"Amazing location. Staff extremely helpful. Hôtel very clean. Would definitely recommend and will book again."

"We chose this apartment as previous stays in Val Thorens were higher up in the town, which made travelling to ski school with our children difficult in the past, so this apartment was ideal for us to get the children to school on time and with ease. However, we experienced a day in which 4 members of our family missed and were late to ski school as the building failed to open the ski room by 08:00am. The ski rooms should be locked 20:00-08:00, however by 08:45, the room was not opened. We tried to find staff to help us with this so we could make the 09:00 lessons and school but the room wasn’t opened until 09:20 and the lessons were not refundable. I contacted the host about this, and we did not get a reply for 2 days and the reply did not offer any advice or points of contacts, just that the room ‘should be unlocked on time’.The apartment itself was nice, it fitted 12 guests and we appreciated the large dining space were we could all eat as a family, as this is something we have not always had in other apartments, however the apartment was not clean at all. There were layers of dust (pictured below), there were cobwebs in the bathrooms, the sofa cushions were covered in stains, windows were not cleaned and 2 of the appliances (espresso machine and milk machine) did not work.We also experienced 4 x power cuts in one evening, I contacted the host about this and we did not get a reply for 2 days. "

"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "