Bansko Hotel Guide - Chapel of the Holy Virgin hotels in Bansko, Bulgaria.

"The position of the hotel is perfect, with a view onto the ski road, and one minute from the ski lift. We stayed at the end of the season, so they were winding down. The hotel is tired and needs a refurb, but as a base to ski from it is fine. "

"excelent host"

"Old furniture and not really good mattress but very clean. Decent breakfast, kind staff, but not always helpful and sometimes wait too long to respond. The view is great. "

"Amazing hotel and very clean "

"Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. "

"Lovely Hotel, with a great first impression. Morden looking and equipped. The Reception and Restaurant staff were very friendly and helpful. Housekeeping team, were great by always maintaining the room clean. The food was nice with great selection. I would recommend and would definitely stay there again"

"friendly and helpful staff, good location "

"Was very relaxing and central location to the everything. A lot of amenities and in walking distance."

"Only two member of staff were kind and courteous: Chris at reception and the young woman at the spa. Everyone else was borderline hostile. The rooms are run-down and unsafe, nothing is supplied for using the kitchenette and there is absolutely nothing complimentary, not even a tea bag. The sauna, swimming pool and gym are ok, Breakfast is also not too bad. Hotel etiquette should be enforced, such as not shouting in corridors and not smoking in rooms, which appear to be tolerated. Location is good."