Myrtle Beach Hotel Guide - Chapin Memorial Park hotels in Myrtle Beach, United States of America.

"Yes we enjoyed ourselves "

"When we first arrived it took forever to check in. When we finally got our room key and walked over to our building the hallways we gross! Looks like they hadn’t been vacuumed in a week! The rooms were filthy! The ceiling fans had about a quarter inch of black grime on it. Pictures over the bed looked like kids hocked loogies on them! I had to have them send someone up (not even the same day to come clean). They never one came to clean or empty the garbage. They gave us towels, but wrapped in a garbage bag thrown outside our room. Parking was terrible! The place was very dated and needs an overhaul badly! Even after my complaint and them cleaning there was zero follow-up. My bathroom door had a hole in it, the shower knob came off, the room divider was torn, and out door did not close properly! I had to throw my body weight into it! The pool, hot tub, and lazy river need to be drained and cleaned properly as they were filthy."

"The resort was amazing! We loved everything "

"I have nothing much to say about the property itself, it’s as expected which is a pretty decent property. Definitely suggest staying if you want clean property, unpaid parking, good staff and a nice pool area. "

"Nice rooms over looked ocean. "

"Room was not very clean. Dirt on floor. Food crumbles on the couch. Soap in shower was empty. Pools were ctowded and small for z resort that size"

"Yes the room was very enjoyable. Though there was a touch of mold on the ceiling"

"Billie Jean, Abby and Britney at the front were all wonderful and a pleasure to chat with. When we arrived, there was a long line and even though some people had zero patience, Brittney kept her cool and was still professional and warm. All the housekeeping staff were also lovely to connect with and always had smiles on their faces. The company has done a great job rebranding the hotel (I always stayed at the former Sandcastle before it was bought out) and the location is the one of the best. The staff at the on site restaurant were also friendly and welcoming. I also loved the stainless steel water bottles they provided instead of plastic. :) However, I do have a few suggestions. We only received 2 bath towels and definitely needed more. There was a large piece of wood in the bathroom that covered the sink pipes under the actual sink and it unfortunately fell on my child’s foot because it wasn’t fully screwed in. Coffee down in the lobby wasn’t made until later in the morning and it would have been nice to have it a bit earlier. Overall, it was a great stay for me and my 2 children! "

"There was construction right next door but the balcony and pool were beautiful. "