Charbonnieres-les-Bains Holidays

The room was clean with a modern bathroom. Minimalistic design didn’t bother me, the sleep was comfortable. Wi-Fi worked great.the location is convenient between the center and the train station. The problem was the noise from the street. My room on 2nd floor faced the street and the windows were „nonexistent“ - very old with zero noise- canceling. During the day there was a non-stop construction noise from the street across. In the evening, there was an loud (like motorcycle) old car idling right in front of the entrance for more than 20 min before I had to go downstairs to deal with it. Later, at around 22:30 there were loud talking people (smoking employees!) at the front door. There was rarely a person at the front desk, I didn’t know the guests need to ring for them. The check-in and check-out were both rushed, as the manager seemed to care more about the restaurant. I was grateful for an early check-in though. Overall, I don’t recommend this hotel at this price, unless one gets a room facing the back or when the noise issue (windows and walls) is improved by owners.

Staff was not friendly.

A very convenient location. Unfortunately the cafe next door has closed and there’s rubbish been left. The service was excellent - a small issue with the room was fixed without delay and we received a food gift due to any convenience we may have had. Very friendly and helpful staff.

Pleasant no frills stay. Exactly what I needed, just a bed and a bathroom

I didn’t like that they locked up the dishes etc and you had to request to have access to them. I have stayed in several of these hotels and have never experienced this. Nice outdoor patio area. Nice neighborhood. Convenient location and access to transit. I was there during a heat wave and appreciated that the AC worked well!