Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall, we were all disappointed. First the positives, good location, good views, plenty of towels which smelled freshly laundered, plenty of space (you get physical keys and only 3) and ample kitchen utensils. East Island was easy to work with. Ultimately, we just couldn't get over the condition of the home and its cleanliness. The home has an intercom system that was made between 1984-1994 and a trash compactor and it feels like that was the last time the home was really updated. One of the foyer closet doors can't open because the tile is raised up and the other one didn't open because the ball stop was stuck. One bedroom has the closet door ripped off. Two of the cabinet doors in kitchen are ripped off the hinges and barely hanging on - the did acknowledge it's been on their handy-man's to do list. The icemaker in the freezer is falling apart. One of the coffee makers looks like it has white mold in the bottom of it. The exterior of the home shows signs of higher-than-average wear and lack of upkeep: overgrown vegetation growing up through the decks, rust, mold, etc. Upon arrival we immediately noticed old cobwebs and new spider webs all over above the kitchen table and out into the dining and living space. I spent the first hour sweeping these up along with numerous spiders. the wood table in the dining area adjacent to the living space is sticky to the touch. Some amount of bugs are normal in a beach house, but this was well out of the norm. Consequently, I spent the first 2-3 hours in the home washing everything in the kitchen since I now did not have the confidence than any of the dishes, pots, pans, etc. had actually been washed. As noted the towels smelled clean, but the bedding smelled old and dusty. I can't say it wasn't washed, but it didn't smell fresh. You are asked to place all towels in the foyer upon checkout, you are not asked to the same with the sheets. I'd personally feel better if I was asked to. We won't rent this home again