Exterior
Check availability

Reviews of Microtel Inn & Suites by Wyndham Charlotte/Northlake

2 out of 5
Microtel Inn & Suites by Wyndham Charlotte/Northlake
6309 Banner Elk Drive, Charlotte, NC

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1003 reviews" "
Rating 8 - Good. 323 out of 1003 reviews" "
Rating 6 - Okay. 181 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff were efficient and friendly.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Jan

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
I would’ve liked better house keeping service. None really provided during my stay! Otherwise a pretty average hotel experience.
Stayed 2 nights in May 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and nice, free parking and i would definitely recommend anyone to stay there.
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small, but perfect to rest for a night or two. If needed I will go back and stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin, Ashevile

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated like new very clean .
Stayed 5 nights in Apr 2024

10/10 Excellent

Justice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so nice and everything was so clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff performance.
Stayed 4 nights in Apr 2024

6/10 Okay

Ronal

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Hotel was very clean
Stayed 2 nights in Mar 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, nice room.
Stayed 1 night in Apr 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, newly remodeled, everything new, clean, friendly staff, very affordable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent,clean rooms all good will stay again,walk to store for anything needed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated. Plenty of shopping, and dining options. Property, and staff are great. Rooms updated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with partner
Excellent for an overnight stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Stayed 1 night in Mar 2024

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely awesome
Stayed 1 night in Mar 2024

10/10 Excellent

Delaney

Stayed 1 night in Mar 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Feb 2024

10/10 Excellent

Ulanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop on a ski trip
Very nice newer hotel on a good location with an adequate breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Asahya

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The customer service lady at check in was rude and wanted to charge me one hundred cash deposit.
Stayed 1 night in Feb 2024

10/10 Excellent

Antonio

Liked: Staff & service, amenities, property conditions & facilities
I liked the fact they served breakfast.I noticed a faint bad odor coming from somewhere in the bathroom when I first arrived and the Oder didn’t fade out the whole time I was there.It didn’t matter how much I showered and used things like my cologne,soap/lotion.
Stayed 5 nights in Jan 2024
Response from RP. GM. on 1 Feb 2024
Hello Antonio. Thank you for you and for choosing to stay with us. Your comments are important to us and we will definitely look into this matter. I wish you would have mentioned this to the front desk - we would have immediately moved you to another room. We look forward to welcoming you back in the future.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Stayed one night on our way to Florida. Clean and nice staff
Stayed 1 night in Jan 2024

6/10 Okay

Colleen

Business traveller
Disliked: Amenities
Bare bones. No tissues in bathroom. Coffee maker is very low end and coffee is marginal. Room clean but hard to regulate temperature in the room.
Stayed 1 night in Jan 2024

6/10 Okay

Colleen

Business traveller
Bare bones. Nothing above standards. Was quiet but very few visitors now. Coffee maker very cheap and low end coffee in room. Cold breakfast. We skipped. No tissues which was surprising. Essentials provided.
Stayed 2 nights in Jan 2024

6/10 Okay

Donald

Disliked: Cleanliness, room comfort
Hotel: OK. Bed: Atrocious.
•The location itself was not the worst. It was kind of tricky to get to if you didn't know where the road to get to it was but once we figured that out it wasn't an issue. Traffic can be rough depending on the time of day so just keep that in mind. •It was not the cleanest hotel we've ever stayed in but it was clean enough. We didn't see any bugs. The shower corners could use some bleach and the water pressure was not ideal, but the water was always hot and that was nice. •The woman at the front desk when we checked in just seemed disinterested in being there and did not have a friendly demeanor. We had to go back everyday because our room key stopped working. Which was heavily annoying but we commonly have this issue with any Wyndham owned property we stay at. The gentleman that was there in the mornings was nice and always seemed to be keeping busy. •The absolute worst part of this stay was the bed. I have never laid on a harder bed in my life. It was so uncomfortable I had to lay on pillows to be able to sleep. I normally prefer a firm mattress but this was too hard even for me. It was next to impossible to sleep and when we did we woke up with back and hip pain. It honestly felt like sleeping a concrete floor. •Overall we wanted something close to the convention center that was a little easier on the bank but next time we will just spend the money to stay elsewhere.
Stayed 3 nights in Jan 2024

8/10 Good

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but was I greeted and checked in very quickly. The room was super clean. Highly recommend.
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not honor reservation
Stayed 1 night in Dec 2023
Response from RP. GM on 27 Dec 2023
I'm so sorry we were not able to accommodate you, Lisa. However, we cannot accept a credit card belonging to another individual at check in. Our policy is clear on the website. Once again, apologies.

10/10 Excellent

Ulanda

Stayed 1 night in Dec 2023

8/10 Good

Trevor

Stayed 1 night in Dec 2023

10/10 Excellent

marquis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kisha

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from RP. GM. on 11 Dec 2023
I'm so sorry you did not have a good stay. I imagine you are upset because we had to place you on our Do Not Rent list for smoking in the room and essentially leaving it trashed.

6/10 Okay

Marlan

Travelled with family
Liked: Staff & service, room comfort
ACC Championship Game stay over
It was what was required. We were there for the ACC Championship Game and needed a stop-in spot to refesh, shower & change and then beds to sleep on before traveling back home. And it worked, no issues. The rooms were adequate for what you paid for. A little dated and small, but it was a room & not a Suite, so I wasn't expecting much more. Comfortable beds, firm, not soft but that is what I like. Nice TV size for the room and simple, tiled bathroom. The room did have a standard mini-fridge, microwave and a small desk. Cool thing was a small alcove above the AC unit to the window, kinda created a nook, which I stored my bag on. The staff that we encountered was friendly and professional. The room was worth what I paid and I would go back if needed. Florida State got robbed in the CFP Selection by the way. Go NOLES!!
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

raven

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Tracye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip south
The overall stay was very good, upon arrival my room was upgraded to a suite and that was awesome, I left my ice packs for my cooler either front desk to be placed in freezer for my early departure when I went downstairs to get my ice packs at 0400 there was no service at front desk so I couldn’t get my ice packs I had to depart without them that was inconvenient, other than that my stay was very good.
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 4 nights in Nov 2023

6/10 Okay

MIke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
* Only had two hangers available and no place other than one peg to hang up clothing. * Only three pillows for the queen size bed. * No facial tissues available. * No drawers to place clothing.
Stayed 2 nights in Nov 2023