Relais & Chateaux hotels in Charlotte, North Carolina

"Clean room. Great service. Speedy valet. "

"Staff is very friendly and helpful"

"Excellent!"

"Nice room, with a space to do work, The staff were very friendly and helpful with a special thanks to reception and the ladies at the breakfast area."

"Love the location, staff and everything about this hotel! "

"The check in was very smooth, friendly staff and the place was very neat and clean."

"Everything was wonderful"

"The stay was comfortable and pleasant complete with friendly and welcoming staff. Overall the facility was clean. I did run into some questionable staining on the bed linens to which I requested and was given clean linens (Sheets with staining should trashed not placed on a bed for the next guest). The sofa in the room also had some spots which resembled pet drool, I would recommend the facility to invest in a steam cleaning machine especially for rooms that house pets. Also, we were only given 2 towels and 2 wash cloths for a 3 night stay for 2 people therefore we had to request more of those from the front desk. The facility should consider the number of patrons and days of a reservation when stocking the rooms. Having to request clean linens and bath towels can be a real inconvenience especially those in town on business. Overall, the facility and staff did leave a good impression with a few minor tweaks this property could be on the 5 star rating. "

"Yes "