Charlotte Hotel Guide - Charlotte Convention Center hotels in Charlotte, United States of America.

"This hotel is not up to Hilton standards. First of all, you're forced to use the valet service. In the hotel description, they make it sound like you have the option of parking yourself, but when we got there they tell us the nearby garage doesn't offer overnight parking. This was just the first of many disappointments about this Homewood Suites. The front desk workers don't explain anything thoroughly. For instance, they charged a $200 incidental fee (which is exorbitant by the way) that they did not bother explaining to me when I checked in. I had to figure that out for myself. When we got into our room, we discovered our TV remote was missing and the phone didn't work. None of the amenities were adequate. We had a suite with two queen beds, meaning it sleeps foue people. But there were only three bath towels and one washcloth in the bathroom. Not to mention in the kitchen there were only two coffee mugs, two plates and no forks. There was no closet, no laundry bag, and only one nightstand in the middle of the two beds. Probably the most annoying thing about this hotel is that you have to put your room key into this little slot so that all the electricity in the room works. Once you take it out of the slot, the lights and the TV and the air conditioning might just randomly turn off on their own. Also, make sure you shut the bathroom door at night or the automatic lights may just come on every time you move in bed. We will never stay at another Homewood Suites."

"Yes. An excellent stay"

"It was a great location The staff was very helpful. The room was fresh and clean. "

"Absolutely Nice.. Just Like Being At Home.. My Go Too Every Time In Charlotte!"

"The gentleman that checked us in was fabulous. We called earlier to say we were going to be late and he was by himself and was so nice and accommodating. When we checked out this morning the lady was super rude. I asked her for a new parking voucher (which I paid for, it wasn’t free) because I lost the one I got the night before (this was a little slip of paper an inch wide and 1.5 inches long). When she gave me another one she let me know that it was a lot of hard work on the staff when these papers got lost. I thought she was joking because the gentleman the night before said to come get another one if we needed. I just laughed out loud and told her I was ever sorry and didn’t realize how hard it was to print those papers. I wish I would have let her know I’m pretty sure the $255 we paid for the night plus $35 parking covered it. Even if it was hard on them to print and cut more paper, do you tell a customer that?"

"Everything was great the food, pool and room.. just amazing. Will be returning. Front desk makes you feel like you home. They welcome me with a warm smile.as well as the bartender she was nice as will.. "

"I booked 2 nights but had to miss the first one due to an unexpected death in my family that delayed my trip. I tried calling the hotel to tell them I would not arrive until the next day, but no one answered. I called again the following day, and they told me they cancelled my entire reservation as a no-show. Lost $400."

"Breakfast was just ok. "

"Parking was easy and safe"