Charma Holidays

Gorgeous property. We received an upgrade and had 2 joining rooms with 2 bathrooms connected with by an interior 'hallway'. The balcony overlooked the pool and you could see the ocean as well. The night we stayed we were able to enjoy their Oriental celebration from our balcony. Our room was not ready at checkin but we were able to enjoy the property anyways. There is a bar at the pool and restaurant on site both were very affordable. Towels are available at the bar. The lobby is spacious with lots of room. The luggage storage is their conference room and does not provide real security. Very clean and given European standards the rooms were very spacious. There is a mini market .2 miles down the road for basic essentials and drinks/snacks. There are also 2 restaurants .3 miles (other direction).

The property overall was beautiful and the pools were nice and clean. I liked the room they gave us and the view was pretty. However the property had some issues. The main one was that the lights kept going out on the second day of our stay. They had to use the electric generator which happened to be across our room and was very loud and annoying. As a result the was no A/C that night. The issue persisted the following morning. A staff member said that it must have been an electrical issue in the property but it wasn’t confirmed if that was the case or was an outage in the area. Regardless, it negatively affected our short stay there. Another issue was the shortage of towels in the morning where we had to wait for more to be delivered around noon time. That’s unacceptable for a 5 star hotel. The breakfast was ok with a variety of options but nothing special. On a positive note the pools were not crowded at all and the were always enough sunbeds available through the day. The elevator to the beach was a nice convenience too. I would have liked if they had more events during the weekdays as well. Overallg our experience was decent but we would have hoped it to be better since it’s considered a 5 star hotel.

We had an amazing 7 days at the resort. Our kids love everything about this place, from the food, the pool, the beach, the activities by Grecoland (kids’ park), the giant human-size chess board & ping-pong table. For the adults, nightly live band performances, the spa & gym, and the fine dinings were wonderful & impeccable. The wine recommendation from their in-house expert was always spot on. We also felt safe enough to let the kids run around the resort on their own. Best of all, the staff members were friendly and helpful. We had tremendous help from Nikos at the reception for recommendations & arrangement regarding restaurants, excursions and tours. We didn’t want to leave to go home!

Everything about this property from the moment you get to the gate is excellent. Checkin was smooth, property is beautiful! Extended my stay twice