Charolles Holidays

The hotel was a good surprise. We had a cozy room but it was enough to host our family with 2 small kids. The staff was fantastic and very helpful. The hotel location is very convenient, close to the Perrache train station (walkable) and with plenty of restaurants close by. We had a very comfortable stay.

Lovely economy room. Well decorated and comfortable. The room was extremely small and I habitually banged my arms getting in and out of the bathroom. There was no natural light as the window was obscured by a wall. It was cosy and snug ... even though there were inconveniences, I would still stay here again and again. The location, the staff and the public areas made this a truly wonderful experience. The room and hotel was spotlessly clean and the breakfast demonstrated excellent attention to detail. I also asked for a kettle and this was immediately brought to my room, so service was exceptional.

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.

The staff was very welcoming and helpful. The room was comfortable and the amenities provided were completely adequate. Only reason for 4 of 5 stars is that the pool was very cold for the season. I was hoping the whirlpool would be warm, but it was the same temperature as the pool, which was barely above room temp. Many people were surprised by the pool temperature and couldn’t stay in long.

We really enjoyed our three night stay here. The room was very clean and comfortable. The bed and linens were very nice and the room was very quiet. We slept well here. The location was perfect for us and we enjoyed walking to everything we wanted to do. Everyone at the front desk was very pleasant and helpful. Would definitely stay here again.