Chateau-d'Oex Holidays

For 250 euros a night this isn't good value for money, the apartments are run down with old and sometimes broken furniture. On the plus side they are spacious, but you are expected to make your own beds and strip them all after your stay as well as clean the apartment and this wasn't clear in the booking. For 250 euros a night, I would have expected a higher standard of accommodation and service. There is also no reception staff available on Sundays which makes check out challenging with bedding to return and a lack of instructions or help with issues. People were friendly and helpful when available, but I think the lack of services and self-preparation should be made clearer on the booking.

The hotel is easy to find and has an option for paid parking. The staff at the front desk was very friendly as was able to communicate in English. We stayed in the family room on the top floor with our three boys (ages 16, 13, 9) and they loved the bedroom nooks and the Pac-Man machine. The room was very clean. We were there on a very hot night in July though, and the room was very warm - it could use some fans during the hottest days. We enjoyed getting a drink at the bar and sitting in the small garden area outside. There’s a nice reception area in the lobby for drinks or playing games. The whole hotel was decorated really fun and was modern with a youthful energy. I would stay again.

Cute hotel run by nice staff.

Great hotel at great value

We had a wonderful stay. The staff was great and helpful. Everything was clean, really good restaurant and they had skiing logistics well handled. it was easy to get myself and equipment from the hotel to the lifts