Chesterfield Hotel Guide - Hotels with Pool in Chesterfield, New Baltimore

"Very clean. Very nice room. "

"I wasn’t happy with 2 garbage bags left in hallway from the days clean. Mentioned to front desk and was still there in the morning!"

"Not very maintained, elevator stopped working. Limited on towels and blankets. Pool was gross and no towels provided"

"Good for the price"

"Room was clean enough, shower door needs maintenance, in room coffee was awful, but lobby coffee was pretty good. Room temperature was hard to get right."

"It said check in was till 12 but when I got there around like 9 I couldn’t check in get inside the building or nun so i didn’t go at all can I get ah refund for the 30$ I had to put down fa the room"

"Satisfactory level of cleanliness for the price, comfortable beds and pillows, and kind staff. Would book again for the next time I'm traveling to Detroit! "

"Rooms were clean staff was very helpful "

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "