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Reviews of U Nimman Chiang Mai

4 out of 5
U Nimman Chiang Mai
1 Nimmanhaemin Road, Tumbon Suthep, Muang, Chiang Mai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 668 out of 994 reviews" "
Rating 8 - Good. 275 out of 994 reviews" "
Rating 6 - Okay. 40 out of 994 reviews" "
Rating 4 - Poor. 6 out of 994 reviews" "
Rating 2 - Terrible. 5 out of 994 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern rooms, in a super central area, great breakfast, equipped gym and nice rooftop pool. I would come back!
Stayed 1 night in Apr 2024

10/10 Excellent

Armine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location.
Stayed 6 nights in Apr 2024
Response from UNCM on 26 Apr 2024
Dear Khun Armine, Thank you for choosing the U Nimman Chiang Mai.We look forward to the next opportunity to serve you.

10/10 Excellent

sruth

Stayed 2 nights in Mar 2024
Response from UNCM on 13 Apr 2024
Dear Valued Guest, Thank you for choosing the U Nimman Chiang Mai.

10/10 Excellent

Abdel Monem, San Leandro

Stayed 3 nights in Mar 2024
Response from UNCM on 28 Mar 2024
Dear Abdel Monem, Thank you for choosing the U Nimman Chiang Mai.

10/10 Excellent

Tanikan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist all nice and friendly and helpful..Thank you so much
Stayed 1 night in Mar 2024
Response from UNCM on 12 Mar 2024
Dear Khun Tanikan, Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai. We hope to be your choice of accommodation again on your next trip to Chiang Mai.

10/10 Excellent

Dinh Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant on dining, services, nice room with excellent view
Stayed 6 nights in Feb 2024
Response from UNCM on 5 Mar 2024
Dear Valued Guest, Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Chien-Ju

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little bit disturbing of the street music at the weekend.
Stayed 3 nights in Feb 2024
Response from UNCM on 20 Feb 2024
Dear Chien-Ju, Thank you for choosing the U Nimman Chiang Mai. We look forward to the next opportunity to serve you.

10/10 Excellent

vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the hospitality. My family had a memorable trip in Chiang Mai
Stayed 3 nights in Feb 2024
Response from UNCM on 12 Feb 2024
Dear vanessa, Thank you for choosing the U Nimman Chiang Mai and taking the time to review your recent stay with us. We look forward to the next opportunity to serve you.

10/10 Excellent

Dong

Stayed 1 night in Nov 2023
Response from UNCM on 7 Feb 2024
Thank you for choosing the U Nimman Chiang Mai!

10/10 Excellent

Nicholas

Stayed 3 nights in Jan 2024
Response from UNCM on 17 Jan 2024
Dear Valued Guest,Thank you for choosing the U Nimman Chiang Mai.

10/10 Excellent

Armine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, customer service. Breakfast was very good too.
Stayed 4 nights in Jan 2024
Response from UNCM on 17 Jan 2024
Dear Armine,Thank you for sharing your review following your recent stay at U Nimman Chiang Mai.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star resort
We had an absolute wonderful stay! The friendliest and most helpful staff. Beautiful room and pool area. Amazing breakfast buffet!!
Stayed 3 nights in Jan 2024
Response from UNCM on 17 Jan 2024
Dear Khun Susan, Thank you for choosing the U Nimman Chiang Mai and taking the time to review your recent stay with us. We look forward to the next opportunity to serve you.

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2023
Response from UNCM on 6 Jan 2024
Dear Valued Guest, Thank you for choosing the U Nimman Chiang Mai.

6/10 Okay

Sirikorn

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Dec 2023
Response from UNCM on 1 Jan 2024
Dear Valued Guest, Thank you for choosing the U Nimman Chiang Mai!

10/10 Excellent

Sook Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Chiang Mai
It's a wonderful hotel to stay in. Great location next to the mall. Buffet breakfast spread has many varieties of food. Should not stay in the old city as hotels are expensive and not up to standard.
Stayed 2 nights in Dec 2023
Response from UNCM on 25 Dec 2023
Dear Sook Mei,Thank you for choosing the U Nimman Chiang Mai and taking the time to review your recent stay with us. We hope for the opportunity to host you again in the near future to create more unforgettable experiences.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff and great locale - great stay!
Excellent service with attentive staff that is guest-centric. Located next to One Nimman and its surroundings. Plenty of dining and shopping options
Stayed 4 nights in Dec 2023
Response from UNCM on 25 Dec 2023
Dear Anonymous, Thank you for your generous comments regarding your stay at U Nimman Chiang Mai. We look forward to the next opportunity to serve you.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay here, but just a couple of complaints. My room 228 was not quiet, music till midnight every night. The other thing is the plugs, please change them out I know they get lots of use..but..
Stayed 7 nights in Dec 2023
Response from UNCM on 18 Dec 2023
Dear Joseph, Thank you for taking the time to write a review regarding your recent stay here at U Nimman Chiang Mai. We have also noted your comment and humbly accept your opinion. Thank you for your valuable feedback. We hope to welcome you back with the impressive experience you rightfully expected in the future.

10/10 Excellent

l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience and all staffs are very kind, caring & helpful. Only complain is pillows a bit smelly.
Stayed 1 night in Dec 2023
Response from UNCM on 15 Dec 2023
Dear Valued Guest, Thank you for your generous comments regarding your stay at U Nimman Chiang Mai. We look forward to the next opportunity to serve you.

10/10 Excellent

Gi yuk

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 2 nights in Dec 2023
Response from UNCM on 11 Dec 2023
Dear Valued Guest, Thank you for choosing the U Nimman Chiang Mai and taking the time to review your recent stay with us.

10/10 Excellent

Piyawan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommend! Location was really good.
Stayed 2 nights in Nov 2023
Response from ๊UNCM on 1 Dec 2023
Dear Valued Guest, Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. The staff was lovely and the hotel is really cool.
Stayed 1 night in Nov 2023
Response from UNCM on 1 Dec 2023
Dear Valued Guest, Thank you for taking the time to post such a lovely review regarding your recent stay at U Nimman Chiang Mai. We hope for the opportunity to host you again in the near future to create more unforgettable experiences.

8/10 Good

Isao

Travelled with partner
Liked: Staff & service, property conditions & facilities
I would like to convert the layout between shower and toilet.
Stayed 1 night in Nov 2023
Response from UNCM on 1 Dec 2023
Dear Valued Guest, Thank you for sharing your review following your recent stay at U Nimman Chiang Mai. We have also noted your comment and humbly accept your opinion. Thank you for your valuable feedback.

6/10 Okay

YEONGSEON

Stayed 1 night in Nov 2023
Response from UNCM on 18 Dec 2023
Dear Valued Guest,Thank you for choosing the U Nimman Chiang Mai.

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. Staffs were friendly and helpful. Hotel apps make stay very convenient. The only minor problem was the Aircon, not stable. There was a night the Aircon stop for a couple of hours.
Stayed 4 nights in Nov 2023
Response from ๊UNCM on 16 Nov 2023
Dear Valued Guest,Thank you for choosing the U Nimman Chiang Mai and for your excellent rating! We have also noted your comment and humbly accept your opinion. Thank you for your valuable feedback.

10/10 Excellent

Jatuwat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, good services and convenience
Stayed 3 nights in Nov 2023
Response from UNCM on 13 Nov 2023
Dear Valued Guest, Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai.We hope to see you again during your next visit.

10/10 Excellent

Armine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Staff was lovely, as Thai people usually are, very willing to accommodate and provide any help you need. The plaza right across the street was excellent. Lots of restaurants, stores and cafes.
Stayed 4 nights in Oct 2023
Response from UNCM on 7 Nov 2023
Dear Armine, Thank you very much for taking the time to review U Nimman Chiang Mai and for the kind words toward the service you received. We look forward to the next opportunity to serve you.

8/10 Good

INPYO

Stayed 3 nights in Oct 2023
Response from UNCM on 1 Dec 2023
Dear Valued Guest, Thank you for choosing the U Nimman Chiang Mai.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from UNCM on 27 Oct 2023
Dear Valued Guest,Thank you for choosing the U Nimman Chiang Mai!

10/10 Excellent

Ramzan

Very nice staff and clean hotel. Great location.
Stayed 3 nights in Sep 2023
Response from UNCM on 29 Sept 2023
Thank you for your generous comments regarding your stay at U Nimman Chiang Mai. We hope for the opportunity to host you again in the near future to create more unforgettable experiences.

10/10 Excellent

Ching Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very convenient, nearby has lots of dining options, shopping, massage, Maya mall. It is also near to the airport. Hotel room is big and nice, only downside is the shower area. There is no light at the top of the shower area, hence, it is very dark. Breakfast buffet is fantastic, spread is considered a lot with many local delights every day! Love the 24 hour stay concept, you check in at 4pm, you can check out at 4pm. Watch out for the traffic jam just ouside the hotel which starts around 3pm as this is a one lane road and the traffic light is super long.
Stayed 4 nights in Sep 2023
Response from UNCM on 29 Sept 2023
Dear Valued Guest,Thank you for choosing the U Nimman Chiang Mai and for your excellent rating! We have also noted your comment and humbly accept your opinion. Thank you for your valuable feedback.We hope you'll come back to visit us the next time you're in Chiang Mai

10/10 Excellent

Yung Kit

Stayed 3 nights in Aug 2023
Response from UNCM on 29 Sept 2023
Dear Valued Guest,Thank you for choosing the U Nimman Chiang Mai and for your excellent rating!

10/10 Excellent

Aoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff, and nice breakfast.
Stayed 1 night in Aug 2023
Response from UNCM on 17 Aug 2023
Thank you very much for taking the time to review U Nimman Chiang Mai and for the kind words toward the service you received. We hope that you will consider returning to our hotel again in the future.

10/10 Excellent

Chun Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from UNCM on 1 Aug 2023
Thank you for being our valued guest and for your excellent rating!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very comfortable
The location of this hotel is a real plus. It’s right in the heart of the very funky Nimman district, so finding great bars, shops and restaurants is easy. The hotel is very nice and our two bedroom suite was massive. There were some slightly rough-around-the-edges elements: some of the cushions had marks/stains, the bath had a large hair in it when we arrived and some of the furniture is marked. It is very comfortable, although the bed was too firm for my liking. The breakfast is varied and high quality and the staff are all very friendly. Overall, we would stay again.
Stayed 4 nights in Jul 2023
Response from UNCM on 12 Jul 2023
Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai. We have passed your feedback on to the appropriate hotel team to highlight your experience. We will make any changes necessary to improve our service so that our guests can enjoy seamless experiences and the highest level of hospitality in every aspect of their stay.We look forward to your next visit and would love to welcome you back for any occasion.

8/10 Good

kisoo

Stayed 1 night in Jul 2023
Response from UNCM on 12 Jul 2023
Thank you for being our valued guest and for your excellent rating!

10/10 Excellent

Yau Loong

Stayed 3 nights in Jun 2023
Response from UNCM on 1 Aug 2023
Thank you for being our valued guest and for your excellent rating!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from UNCM on 15 Jun 2023
Thank you for choosing the U Nimman Chiang Mai and for your excellent rating!

10/10 Excellent

Alwin

Stayed 2 nights in Jun 2023
Response from UNCM on 15 Jun 2023
Thank you for choosing the U Nimman Chiang Mai and for your excellent rating!

8/10 Good

Lai Kwan Gloria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room is big and clean with a welcome drink and homemade snack. The staff are helpful. Bit the water of the swimming pool need to improve. Will come back and stay again.
Stayed 4 nights in May 2023
Response from UNCM on 15 Jun 2023
Thank you for your generous comments regarding your stay at U Nimman Chiang Mai We hope for the opportunity to host you again in the near future to create more unforgettable experiences.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
location and hotel was excellent
Stayed 3 nights in May 2023
Response from UNCM on 15 Jun 2023
Thank you for rating us highly and sharing the feedback of your recent stay at U Nimman Chiang Mai. We aim to ensure you always feel welcome and enjoy your visit and look forward to seeing you again very soon.

8/10 Good

Hambali

Liked: Cleanliness, staff & service, property conditions & facilities
Conviniently located
The hotel is very close to 2 shopping mall, one is more like a semi outdoor mall then the other is a regular indoor mall .. very nice and convinient locatin in the center of Nimman area, very nice hotel with breakfast included, loved the room.., only stayed 1 night and the only downsized for me the pillows are very flat and old, I put all 4 together on top of the other and still did not give me the support that I needed. Stayed at a lower price hotel in Chiang Mai and they had much better pillow lol...
Stayed 1 night in May 2023
Response from UNCM on 15 Jun 2023
Thank you for choosing the U Nimman Chiang Mai and for your excellent rating! We have also noted your comment and humbly accept your opinion. Thank you for your valuable feedback.

2/10 Terrible

Rainbow

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
On the first day we check-in, no electricity, no air-conditioning, dark and hot room until next day morning. Can’t imagine, as a 5 star hotel, no sufficient backup battery for emergency plan. Never choose this hotel brand again. Despite no basis accommodation facilities provided for hotel guests, hotel denied to refund for the room charge!
Response from UNCM on 28 Mar 2023
First of all, we regret the issue you encountered during your arrival and sincerely apologise for this terrible inconvenience, but unfortunately the extended power cut was caused by the unexpected storm which effected with the big damage around town on that day and was therefore completely out of our control. Fortunately, we do have an organizational contingency plan in place for events such as moving some guests to alternate accommodation at a hotel opposite us just over the road. With regards to your case, we had contacted you personally and offered the complimentary meal to you and the party. Finally, we would like to thank you once more for deciding to stay at our property and it is extremely unfortunate that your stay coincided with this very rare incident that was caused by external factors.We do trust that you will allow us the opportunity in the near future to restore your confidence in the services that we provide here at the hotel.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in excellent location
Beautiful hotel. Outstanding location close to eating shopping entertainment and pickup locations to tours. Gym was excellent has everything you need while on holiday. Infinity pool is very nice you a great view of Maya Mall and busy Chiangmai traffic. Buffet breakfast was delicious and well stocked with variety of food. Made use of the free bike availavle to explore the area. Nice. Staff is the highlight. Outstanding service. Only negative is that it was sometimes noisy from the restaurants and bars next door.
Stayed 5 nights in Mar 2023
Response from ๊UNCM on 28 Mar 2023
Thank you very much for taking the time to review U Nimman Chiang Mai and for the kind words toward the service you received. We were very happy to read that you enjoyed the service delivered by our team; they do constantly strive to exceed all our guests’ expectations.

10/10 Excellent

Qianqiao

Stayed 3 nights in Mar 2023
Response from UNCM on 3 May 2023
Thank you for choosing the U Nimman Chiang Mai and for your excellent rating!

10/10 Excellent

Wilasinee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay!
Stayed 1 night in Mar 2023
Response from UNCM on 15 Mar 2023
Thank you for being our valued guest and for your excellent rating!

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U Nimman is a good hotel to stay. Room, Gym and Swimming pool are all good. Breakfast is nice. The only thing I do not satisfy is bedding. It is in the prime location, very close to airport, next to One Nimman Plaza where have bars and 3 Michelin restaurants. Across the road is Maya Shopping Center. Many good restaurants and bars are within walking distance. Strongly recommended this hotel. But Expedia VIP Access is meaningless. no one mentioned it, nothing special. It is quite disappointed for being Expedia VIP. I only stayed in a room on second floor (to be fair the hotel is a 5-story building). Am I feel like a VIP? Ha ha no comment.
Stayed 3 nights in Mar 2023
Response from UNCM on 15 Mar 2023
Thank you for sharing your review following your recent stay at U Nimman Chiang Mai. The culinary team is glad to learn that you find their breakfast offerings satisfactory. Your valuable input regarding the bedding is well noted. Nevertheless, We hope to welcome you back with the impressive experience you rightfully expected in the future.

10/10 Excellent

Kim Suan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and staff very helpful and courteous.
Stayed 5 nights in Feb 2023
Response from UNCM on 8 Mar 2023
Thank you for your generous comments regarding your stay at U Nimman Chiang Mai.

10/10 Excellent

Hathairat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great and staff were very helpful and super friendly!
Stayed 2 nights in Feb 2023
Response from ๊UNCM on 2 Mar 2023
Thank you very much for taking the time to review U Nimman Chiang Mai and for the kind words toward the service you received.

10/10 Excellent

Hathairat

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very clean and the staff are very friendly and super helpful!!
Stayed 1 night in Feb 2023
Response from UNCM on 22 Feb 2023
It is always lovely to learn that the service and excellent greeting by all the team.

10/10 Excellent

noshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from ๊์UNCM on 13 Feb 2023
Thank you for your rating and review us.