Puerto del Carmen Hotels

"Staff very friendly , strip and old town not faur from hotel thb was very quiet peacfull would recommend anyone coning ti lanzarote to stay here "

"This is the fifth time we have stayed at these apartments and will definitely be going back. Isn't that the greatest compliment any person can pay to a property? Clean, spacious, bright and airy with an exceptional pool area and a warm and inviting welcome awaits you at Tisalaya. The property is situated in a quiet residential area of Tias and easily within walking distance (10 minutes) of the main strip of Puerto del Carmen, where an abundance of cafes, bars, restaurants that suits all holiday budgets are or a 15 minute walk to the Old Town (the Port area) where again bars and some more select restaurants are situated but here too you can find food and drink to suit all budgets. Tisalaya is situated a top of an elevated part of Tias so there is some uphill walking involved to get to the property which might prove troublesome for some older people. But this also give wonderful views out to sea and of the mountains behind the property. On this visit we encountered 2 minor issues with the bathroom; the shower unit failed to work and on another the cistern flush button became loose. These were reported to reception and instantly a solution was found and faulty items replaced. This for me highlights the exceptional focus on customer service and satisfaction. It was the first time visiting these apartments in 2 years and our welcome from the familiar staff was lovely. It's good to be back and back again we will go. Simply put we love these apartments. "

"Le calme etait tres apprecie ainsi que la proximité a la plage"

"Proximity to Old Town Bars, Beach, Shops etc. Friendly staff. Good views of harbour etc from 4th floor."

"We have stayed here before and we will continue to do so, excellent location, super friendly staff and value for money, great well equipped self catering rooms."

"Clean, comfortable, excellent location but a tad dates"

"It’s was a lovely place to stay. Adult only so nice and relaxed. Pool was lovely and a great eating place for food/drinks linked to it. The location was perfect to beach of Playa Grande and Playa Chica. Highly recommend and although do like to try other places out wouldn’t hesitate to stay there again…bravo"

"Awesome spot, just quite pricey. "

"We visited 2nd time this hotel, in Christmas Time pool is heating also in summer two from 3 are heating but it is not necessary. Food is good, fat cook mischievous but others nice, room we have superior and was ok but wall they can paint if is little mess, I think cleaning lady can do it. Very good location, to ocean after hotel fence, to town can walk, to shops 10 min. I think that only superior room have standard for 4* if u wanna be happy take superior, probably £100 more but worth."