Liked friendly daytime staff.
Dislike condition of bathroom, cracked tiles, partially blocked shower drain floods the floor if you shower to long.
Use of very poor spirits for all inclusive,
Entertainment very poor 8 days out of 10.
Red wine being served from a tap tasting and smelling like vinegar, not being taken seriously when questioned about red wine, told that’s the poor quality of the wine for all inclusive.
Food quality poor, breakfast buffet chefs totally overwhelmed and un able to replenish empty hot buffet displays.
The worst thing of all the dining manager, a small man, a bully, with a massive chip on his shoulder due to his height.
Dining area doors at both sides left closed so that dining area uncomfortably hot with no fresh air flow passing through.
Positives, air con works in the rooms, a lady called Asu working the bar from 10am daily is very friendly, senior management Sabina and Eve are seen and approachable (but unwilling to change things like red wine) pool cold but clean. For the price all inclusive per night I paid £116.50 the best deal with Expedia. I’d expect more, properly cleaned room daily (mosquito I swatted on room mirror there for 8days), toilet roll holder not cleaned in the 10 days I stayed (visually dirty), buffet gala evening on Thursdays, cooked head on prawns not chilled at warm restaurant temperature, pretty dangerous.
Going to try a different hotel next time.
