Puerto del Carmen Hotel Guide - Hotels with Pool in Puerto del Carmen, Canary Islands

"The whole place was great"

"Great location. Absolutely spotless. Lots of staff around and lots of space at the pool. "

"We thoroughly enjoyed our stay , the Cinco Plazas was immaculately clean , has great facilities for all of the family to enjoy , the staff are most helpful nothing was too much . We booked here as we had a booking in another complex but it was so bad we left and went to the cinco plazas , I want to commend Esteban on reception he was so kind when he heard what happened he upgraded us to a 2 bedroom apartment, I would highly recommend staying here , it is a beautiful complex , our apartment was spotless and it was cleaned everyday and fresh towels provided , the food at the pool bar was really nice and quite reasonable , we will be returning to the cinco plazas again next year and will most likely make our stay there every year"

"Nice modern hotel although a couple of flaws in bathroom paint missing from door and badly marked toilet seat otherwise room was nice and kept very clean staff very friendly and helpful pool area nice with plenty of sunbeds The downside was the food not much variation pork on menu every day and salads in a weird dressing I felt the food was not really tailored to English people . Lacking in fresh vegetables and beef lamb and chicken . If the food was improved this could be a great hotel"

"Amazing Our 6th visit I think, only a short visit for 3 days of luxury before moving on to Playa Blanca for a cheap room only deal in our favourite resort. Seaside Los Jameos did not disappoint in any way amazing food and everything so comfortable. Only negative was the weather....not their fault I know... .. but it was a great opportunity to visit Arrecife for a spot of sightseeing and as its only a 10 min taxi drive so doable at anytime and worth the short trip on a cooler day."

"We loved these apartments, love the attention to detail, comfort and eco friendly policies and care. We have been coming to Lanzarote a few years and usually stay in a nearby complex. We had to extend our two week trip for medical reasons and there was no availability where we were already staying. We had 5 nights in a 2 bed apartment, it was so much more comfortable than where we usually stay. Bed comfy, good sleep, sofa comfy, kitchen so much better equipped, even has a blender! There is so much attention to detail, eco friendly toiletries, paper and policies. Recycling, water bottle and filtered water was so good compared to us dragging large bottles of plastic around for the previous two weeks. Loved the insect nets at all doors and windows, no bugs or flying insects. We did have a few mini ants in the kitchen which were attracted to food. Once we kept all the food in the fridge and not cupboards they went away, I mentioned this on leaving but it didn’t really bother us during the trip. The What’s app service was brilliant, I really felt like the customer service was the best I have ever experienced in Lanzarote, texts to check if we were ok, texts half way through the stay, weather updates, menus, prompt responses, paella cooking demonstrations.. The pool is lovely , just the right temperature, cool for swimming but not icy cold. Jacuzzi nice. It’s a small complex so you are in close proximity to neighbours but we weren’t disturbed. Can location. We will be back!"

"The hotel is really nice and is disabled friendly. There is step free access into the pool as well. The hotel is situated right on the beach with bars and restaurants a 5 minute walk if that away. Would definitely stay here again"

"Lovely staff Large clean room with lovely quirky surroundings throughout the complex."

"Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops. Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please…. Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table. "