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Hotel Beatriz Playa & Spa

Star Rating
4 out of 5

Photo gallery

Featured image
Beach nearby, beach volleyball
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Guest reviews

3.8/5 Good
105 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Map

C/ Mato s/n, Puerto del Carmen, Tias, Lanzarote

Explore the area

Popular LocationPlaya de Matagorda7 min walk
Popular LocationPocillos Beach18 min walk
AirportArrecife (ACE-Lanzarote)6 min drive
Popular LocationPlaya de Matagorda20 min drive

Choose dates to view prices

  • Standard Double Room

    Photos of Standard Double Room

    3.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsStandard Double Room

  • Basic Double Room Single Use

    Photos of Basic Double Room Single Use

    4.5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 1
    More detailsBasic Double Room Single Use

  • Standard Triple Room

    Photos of Standard Triple Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsStandard Triple Room

  • Double Room (2 adults and 1 child)

    Photos of Double Room (2 adults and 1 child)

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDouble Room (2 adults and 1 child)

  • Standard Double Room (2 Adults and 2 Children)

    Photos of Standard Double Room (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsStandard Double Room (2 Adults and 2 Children)

  • Standard Twin Room (3 Adults and 1 Child)

    Photos of Standard Twin Room (3 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsStandard Twin Room (3 Adults and 1 Child)

  • Junior Suite (Single Use)

    Photos of Junior Suite (Single Use)

    Room amenities

    • 60 sq m
    • Sleeps 1
    More detailsJunior Suite (Single Use)

  • Junior Suite (2 Adults and 1 Child)

    Photos of Junior Suite (2 Adults and 1 Child)

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsJunior Suite (2 Adults and 1 Child)

  • Junior Suite (2 Adults and 2 Children)

    Photos of Junior Suite (2 Adults and 2 Children)

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsJunior Suite (2 Adults and 2 Children)

  • Junior Suite, 3 Single Beds (3 Adults)

    Photos of Junior Suite, 3 Single Beds (3 Adults)

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsJunior Suite, 3 Single Beds (3 Adults)

  • Junior Suite (3 Adults and 1 Child)

    Photos of Junior Suite (3 Adults and 1 Child)

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsJunior Suite (3 Adults and 1 Child)

  • Junior Suite (3 Adults and 2 Children)

    Photos of Junior Suite (3 Adults and 2 Children)

    Room amenities

    • 60 sq m
    • Sleeps 5
    More detailsJunior Suite (3 Adults and 2 Children)

  • Junior Suite (2 Adults and 3 Children)

    Photos of Junior Suite (2 Adults and 3 Children)

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 5
    More detailsJunior Suite (2 Adults and 3 Children)

  • Double or Twin Room, 2 Single Beds, Sea View

    Photos of Double or Twin Room, 2 Single Beds, Sea View

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More detailsDouble or Twin Room, 2 Single Beds, Sea View

  • Standard Twin Room, Sea View

    Photos of Standard Twin Room, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More detailsStandard Twin Room, Sea View

  • Twin Room, Sea View (2 Adults and 2 Children)

    Photos of Twin Room, Sea View (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 4
    More detailsTwin Room, Sea View (2 Adults and 2 Children)

  • Triple Room, Sea View

    Photos of Triple Room, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsTriple Room, Sea View

  • Standard Room, Sea View (3 Adults and 1 Child)

    Photos of Standard Room, Sea View (3 Adults and 1 Child)

    Room amenities

    • 34 sq m
    • Sea view
    • Sleeps 4
    More detailsStandard Room, Sea View (3 Adults and 1 Child)

  • Standard Double Room Single Use, 2 Single Beds, Sea View

    Photos of Standard Double Room Single Use, 2 Single Beds, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 1
    More detailsStandard Double Room Single Use, 2 Single Beds, Sea View

  • Superior Room (2 Adults)

    Photos of Superior Room (2 Adults)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsSuperior Room (2 Adults)

  • Superior Room (3 Adults)

    Photos of Superior Room (3 Adults)

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsSuperior Room (3 Adults)

  • Superior Room (2 Adults and 1 Child)

    Photos of Superior Room (2 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room (2 Adults and 1 Child)

  • Superior Room (2 Adults and 2 Children)

    Photos of Superior Room (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Room (2 Adults and 2 Children)

  • Superior Room (3 Adults and 1 Child)

    Photos of Superior Room (3 Adults and 1 Child)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Room (3 Adults and 1 Child)

  • Superior Room (Single Use)

    Photos of Superior Room (Single Use)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 1
    More detailsSuperior Room (Single Use)

  • Superior Room, Sea View (2 Adults)

    Photos of Superior Room, Sea View (2 Adults)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View (2 Adults)

  • Superior Room, Sea View (3 Adults)

    Photos of Superior Room, Sea View (3 Adults)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View (3 Adults)

  • Superior Room, Sea View (2 Adults and 1 Child)

    Photos of Superior Room, Sea View (2 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View (2 Adults and 1 Child)

  • Superior Room, Sea View (2 Adults and 2 Children)

    Photos of Superior Room, Sea View (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 4
    More detailsSuperior Room, Sea View (2 Adults and 2 Children)

  • Superior Room, Sea View (3 Adults and 1 Child)

    Photos of Superior Room, Sea View (3 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 4
    More detailsSuperior Room, Sea View (3 Adults and 1 Child)

  • Superior Room, Sea View (Single Use)

    Photos of Superior Room, Sea View (Single Use)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 1
    More detailsSuperior Room, Sea View (Single Use)

  • Double Room (SPA - 2 Adults)

    Photos of Double Room (SPA - 2 Adults)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDouble Room (SPA - 2 Adults)

  • Double Room, 2 Single Beds, Sea View

    Photos of Double Room, 2 Single Beds, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More detailsDouble Room, 2 Single Beds, Sea View

  • Junior Suite (2 Adults)

    Photos of Junior Suite (2 Adults)

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsJunior Suite (2 Adults)

  • Basic Double Room Single Use

    Photos of Basic Double Room Single Use

    Room amenities

    • 35 sq m
    • Sleeps 1
    More detailsBasic Double Room Single Use

  • Double or Twin Room, 2 Single Beds, Sea View

    Photos of Double or Twin Room, 2 Single Beds, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More detailsDouble or Twin Room, 2 Single Beds, Sea View

  • Double Room (2 adults and 1 child)

    Photos of Double Room (2 adults and 1 child)

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDouble Room (2 adults and 1 child)

  • Double Room (SPA - 2 Adults)

    Photos of Double Room (SPA - 2 Adults)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDouble Room (SPA - 2 Adults)

  • Double Room, 2 Single Beds, Sea View

    Photos of Double Room, 2 Single Beds, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More detailsDouble Room, 2 Single Beds, Sea View

  • Junior Suite (2 Adults and 1 Child)

    Photos of Junior Suite (2 Adults and 1 Child)

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsJunior Suite (2 Adults and 1 Child)

  • Junior Suite (2 Adults and 2 Children)

    Photos of Junior Suite (2 Adults and 2 Children)

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsJunior Suite (2 Adults and 2 Children)

  • Junior Suite (2 Adults and 3 Children)

    Photos of Junior Suite (2 Adults and 3 Children)

    Room amenities

    • 60 sq m
    • Sleeps 5
    More detailsJunior Suite (2 Adults and 3 Children)

  • Junior Suite (2 Adults)

    Photos of Junior Suite (2 Adults)

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsJunior Suite (2 Adults)

  • Junior Suite (3 Adults and 1 Child)

    Photos of Junior Suite (3 Adults and 1 Child)

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsJunior Suite (3 Adults and 1 Child)

  • Junior Suite (3 Adults and 2 Children)

    Photos of Junior Suite (3 Adults and 2 Children)

    Room amenities

    • 60 sq m
    • Sleeps 5
    More detailsJunior Suite (3 Adults and 2 Children)

  • Junior Suite (Single Use)

    Photos of Junior Suite (Single Use)

    Room amenities

    • 60 sq m
    • Sleeps 1
    More detailsJunior Suite (Single Use)

  • Junior Suite, 3 Single Beds (3 Adults)

    Photos of Junior Suite, 3 Single Beds (3 Adults)

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsJunior Suite, 3 Single Beds (3 Adults)

  • Standard Double Room

    Photos of Standard Double Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsStandard Double Room

  • Standard Double Room (2 Adults and 2 Children)

    Photos of Standard Double Room (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsStandard Double Room (2 Adults and 2 Children)

  • Standard Double Room Single Use, 2 Single Beds, Sea View

    Photos of Standard Double Room Single Use, 2 Single Beds, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 1
    More detailsStandard Double Room Single Use, 2 Single Beds, Sea View

  • Standard Room, Sea View (3 Adults and 1 Child)

    Photos of Standard Room, Sea View (3 Adults and 1 Child)

    Room amenities

    • 34 sq m
    • Sea view
    • Sleeps 4
    More detailsStandard Room, Sea View (3 Adults and 1 Child)

  • Standard Triple Room

    Photos of Standard Triple Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsStandard Triple Room

  • Standard Twin Room (3 Adults and 1 Child)

    Photos of Standard Twin Room (3 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsStandard Twin Room (3 Adults and 1 Child)

  • Standard Twin Room, Sea View

    Photos of Standard Twin Room, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 2
    More detailsStandard Twin Room, Sea View

  • Superior Room (2 Adults and 1 Child)

    Photos of Superior Room (2 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room (2 Adults and 1 Child)

  • Superior Room (2 Adults and 2 Children)

    Photos of Superior Room (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Room (2 Adults and 2 Children)

  • Superior Room (2 Adults)

    Photos of Superior Room (2 Adults)

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsSuperior Room (2 Adults)

  • Superior Room (3 Adults and 1 Child)

    Photos of Superior Room (3 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Room (3 Adults and 1 Child)

  • Superior Room (3 Adults)

    Photos of Superior Room (3 Adults)

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsSuperior Room (3 Adults)

  • Superior Room (Single Use)

    Photos of Superior Room (Single Use)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 1
    More detailsSuperior Room (Single Use)

  • Superior Room, Sea View (2 Adults and 1 Child)

    Photos of Superior Room, Sea View (2 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View (2 Adults and 1 Child)

  • Superior Room, Sea View (2 Adults and 2 Children)

    Photos of Superior Room, Sea View (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 4
    More detailsSuperior Room, Sea View (2 Adults and 2 Children)

  • Superior Room, Sea View (2 Adults)

    Photos of Superior Room, Sea View (2 Adults)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View (2 Adults)

  • Superior Room, Sea View (3 Adults and 1 Child)

    Photos of Superior Room, Sea View (3 Adults and 1 Child)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 4
    More detailsSuperior Room, Sea View (3 Adults and 1 Child)

  • Superior Room, Sea View (3 Adults)

    Photos of Superior Room, Sea View (3 Adults)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsSuperior Room, Sea View (3 Adults)

  • Superior Room, Sea View (Single Use)

    Photos of Superior Room, Sea View (Single Use)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 1
    More detailsSuperior Room, Sea View (Single Use)

  • Triple Room, Sea View

    Photos of Triple Room, Sea View

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 3
    More detailsTriple Room, Sea View

  • Twin Room, Sea View (2 Adults and 2 Children)

    Photos of Twin Room, Sea View (2 Adults and 2 Children)

    Room amenities

    • 35 sq m
    • Sea view
    • Sleeps 4
    More detailsTwin Room, Sea View (2 Adults and 2 Children)

About this area

Tias

Located in Tias, Hotel Beatriz Playa & Spa is in the entertainment district and on the boardwalk. The area's natural beauty can be seen at Pocillos Beach and Puerto del Carmen Beach, while Rancho Texas Park Zoo and AquaPark Costa Teguise are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Sports City of Lanzarote or Fariones Sports Center. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.

Visit our Tias travel guide
Map
Popular Location

What's nearby

  • Playa de Matagorda - 7 min walk
  • Pocillos Beach - 18 min walk
  • Rancho Texas Park Zoo - 6 min drive
  • Lanzarote Golf Resort - 9 min drive
  • Playa de Matagorda - 20 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 6 min drive

Restaurants

  • Where to eat
  • La Piazza – Buffet restaurant offering Italian cuisine. Serves dinner on selected days.
  • Davao – Poolside buffet restaurant with a bar. Serves breakfast and lunch daily.
  • Bamboo – Restaurant offering Asian cuisine. Serves dinner on selected days. Reservations required.
  • La Barqueta – Open daily.

About this property

Hotel Beatriz Playa & Spa

4-star beach hotel with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Hotel Beatriz Playa & Spa's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 404 rooms provide complimentary wireless Internet access, balconies and flat-screen TVs. Minibars, room service (during limited hours) and in-room massages are among the other amenities available to guests.
Hotel Beatriz Playa & Spa offers 404 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Tias hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

All-inclusive details

All-inclusive room rates at Hotel Beatriz Playa & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Local area shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 8:00 AM–10:00 AM
All buffet meals, snacks and beverages included
5 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available

Things to do

18 holes of golf
2 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Outdoor tennis court
Playground
Shopping

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Free children's club
Laundry facilities
Playground

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Spanish

Business services

3 meeting rooms
Business centre
Computer station
Conference space (1076 square feet)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Sauna
Spa open daily
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Minibar

Outdoor space

Balcony

More

Desk
In-room massage
Phone
Safe

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Hotel Beatriz Playa & Spa and receive a full refund?
Yes, Hotel Beatriz Playa & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Beatriz Playa & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Is this hotel all-inclusive?
Some rate plans available at this hotel are all-inclusive.
Where is this hotel located?
Offering direct access to the beach, this Tias hotel is next to a golf course and within 1 mi (2 km) of Playa de Matagorda and Pocillos Beach. Puerto del Carmen Beach and Rancho Texas Park Zoo are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Hotel Beatriz Playa & Spa

3.8
Good
105 reviews
5 - Excellent
25
4 - Good
49
3 - Okay
19
2 - Mediocre
8
1 - Poor
4
4.2
Cleanliness
4.0
Service and Staff
4.1
Amenities
3.6
Property condition

5/5 Excellent

Verified traveller
29 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

3/5

Patricia
Travelled with group
14 Feb 2020
  • Liked: Cleanliness
Tired hotel

Stayed for one night as our flight was cancelled. Rooms had recently been refurbished and were very nice. The rest of the hotel was tired and in need of some up-dating. Food was OK, but facilities were old.

Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
2 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the proximity to the airport,didn’t like the night entertainment.

Stayed 7 nights in Jan 2020

2/5

Verified traveller, Puerto Del Carmen
23 Jan 2020
  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Staff on the whole helpful/friendly especially the ‘fun’ team-except checkin/out staff. Room had been updated & was very nice but the outside of property was shabby & inside was dark & depressing. They need to sound proof the entertainment area as until midnight I had no peace-& was 2 floors above it!! The constant sound of running water from internal waterfall was annoying until it stopped late evening. What annoyed me most was being offered an upgrade to a sister hotel which I accepted but was told the offer had been withdrawn as the hotel was full- but that was a lie as you could book there on line & I had cycled to it & the staff told me the hotel was nearly empty!!

Stayed 4 nights in Jan 2020

4/5 Good

Verified traveller
23 Dec 2019
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport

We stayed there one night after arriving late at the airport. Room was spacious and lovely shower room. 24 hour reception, good breakfast and car hire companies on the doorstep but can't comment on how it would be for a longer stay

Stayed 1 night in Dec 2019