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Reviews of Regal Inn - Chicago O'Hare Airport

2 out of 5
Regal Inn - Chicago O'Hare Airport
2448 Mannheim Rd, Franklin Park, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Travelled with partner, Travelled with group
Liked: Staff & service
Sadly,the rooms and the hallways smelled heavily of smoke. Not too recommended for folk with allergy. However staff was very kind and the room wasnt bad. Also it is very close to the convention center even WITH chicago traffic
Stayed 3 nights in May 2024
Response from Regal Inn on 21 May 2024
Hello,Thank you for sharing your experience with us. We will let our housekeeping staff know about your concerns about the hallway smell. We hope to see you again in the future, Have a great day!

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Regal Inn on 20 May 2024
Hello,Thank you for sharing your experience with us and for staying with us. We hope to see you again soon. Have a great day!

8/10 Good

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good
Stayed 1 night in May 2024
Response from Regal Inn on 20 May 2024
Hello,Thank you for sharing your experience with us and for staying with us. We hope to see you again soon. Have a great day!

10/10 Excellent

tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in May 2024
Response from Regal Inn on 14 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

6/10 Okay

Dbright

Business traveller
Just close to airport
Stayed 1 night in May 2024
Response from Regal Inn on 14 May 2024
Hello,Thank you for sharing your experience with us. Please let us know how we can improve so we can be ready for your stay and we hope to see you again soon. Have a great day!

8/10 Good

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff at the property! We stay here a lot and have become regulars. We mostly like that they have a smoking room option! It’s a plus for us!
Stayed 1 night in May 2024
Response from Regal Inn on 20 May 2024
Hello,Thank you for sharing your experience with us and for staying with us. We hope to see you again soon. Have a great day!

6/10 Okay

Helen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was convenient
Stayed 4 nights in May 2024
Response from Regal Inn on 13 May 2024
Hello,Than you for sharing your experience with us. We hope to see you again soon. Have a great day.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Perfect place
Stayed 9 nights in Apr 2024
Response from Regal Inn on 13 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon. Have a great day.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in May 2024
Response from Regal Inn on 13 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon. Have a great day.

8/10 Good

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2024
Response from Regal Inn on 6 May 2024
Hello,Thank you for sharing your experience with us. We are glad to know that you enjoyed your stay and we hope to see you again soon. Have a great day!

10/10 Excellent

Kozim

Stayed 1 night in Apr 2024
Response from Regal Inn on 2 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

8/10 Good

Majesty

Travelled with partner
Liked: Amenities
Decent spot for cheap !
Stayed 2 nights in Apr 2024
Response from Regal Inn on 2 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very nice for the price! The shower had a few hairs in it but everything else was fine.
Stayed 1 night in Apr 2024
Response from Regal Inn on 2 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

8/10 Good

Erlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Regal Inn on 2 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Apr 2024
Response from Regal Inn on 2 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

10/10 Excellent

Mohamad, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Noce place
Stayed 1 night in Apr 2024
Response from Regal Inn on 29 Apr 2024
Hello,Thank you for staying with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Good

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Regal Inn on 29 Apr 2024
Hello,Thank you for staying with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Howard, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Regal Inn on 29 Apr 2024
Hello,Thank you for staying with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Howard, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, friendly owners and staff..
Stayed 2 nights in Apr 2024
Response from Regal Inn on 29 Apr 2024
Hello,Thank you for staying with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Good

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and quiet and dair pricing
Stayed 1 night in Apr 2024
Response from re on 26 Apr 2024
Hello,Thank you for sharing your experience with us. We hope you will stay with us again in the future. have a great day!

10/10 Excellent

Mohamad, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from Regal Inn on 26 Apr 2024
Hello,Thank you for sharing your experience with us. We hope you will stay with us again in the future. have a great day!

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
In room huge bed bugs still I am not able to recover.
Stayed 1 night in Apr 2024
Response from Regal Inn on 24 Apr 2024
Hello,Thank you for sharing your experience with us. We are a bit confused on your review because you never mentioned anything during or after your stay at Regal Inn. We checked the room and nothing was found in the room.

10/10 Excellent

Morris

Stayed 1 night in Apr 2024
Response from Regal Inn on 14 May 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good please... Good service and fast service thanks regal inn ✌
Stayed 1 night in Apr 2024
Response from Regal Inn on 24 Apr 2024
Hello,Thank you for sharng your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

ASHLEY

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean rooms. Always love staying here
Stayed 1 night in Apr 2024
Response from Regal Inn on 24 Apr 2024
Hello,Thank you for sharng your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The area
Stayed 3 nights in Apr 2024
Response from Regal Inn on 22 Apr 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night. It was a good place to stay. The check-in out process was easy and convenient. The staff friendly unprofessional. The room was clean everything in working order and the bed was comfortable. I did like that there were several fast food restaurants nearby
Stayed 1 night in Apr 2024
Response from Regal Inn on 22 Apr 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Rich

Stayed 1 night in Apr 2024
Response from Regal Inn on 10 May 2024
Hello,Thank you for sharing your experience with us. We are glad to know that you enjoyed your stay. We hope to see you again soon. Have a great day!

10/10 Excellent

Rich

Liked: Property conditions & facilities
O
Stayed 2 nights in Apr 2024
Response from Regal Inn on 19 Apr 2024
Hello,Thank you for aring your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well managed
Stayed 1 night in Apr 2024
Response from Regal Inn on 19 Apr 2024
Hello,Thank you for aring your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues I had was the microwave wasn’t electric and there weren’t a lot of channel options. Staff was very friendly and the bed was very comfortable. It was very good for the price!
Stayed 2 nights in Apr 2024
Response from Regal Inn on 15 Apr 2024
Hello,Thank you for sharing your experience with us. We are glad to know that you enjoyed your stay and we hope to see you again soon. Have a great day!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Regal Inn on 15 Apr 2024
Hello,Thank you for sharing your experience with us. We highly appreciate your feedback. We hope to see you again soon. Have a great day!

4/10 Poor

Brad

Disliked: Amenities, property conditions & facilities
Not a hotel - it is a motel (I should have read more carefully). The rooms were musty and the shower was dirty. The area seemed very sketchy. I was happy to get out of there quickly.
Stayed 1 night in Apr 2024
Response from Regal Inn on 12 Apr 2024
Hello,Thank you for sharing your experience with us. We will talk to our housekeeping staff so we can fix this issue. We hope you will give us a second chance and stay with us again. Have a great day!

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2024
Response from re on 22 Apr 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

6/10 Okay

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Regal Inn on 4 Apr 2024
Hello,Thank you for letting us know about your stay. Please let us know about how we can improve. We hope to see you again soon. Have a great day!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't get much better with value for money. The place was clean with good quality fridge, microwave, and TV, plus a properly functioning heat and AC which for some reason is not standard across motels it seems. Compared to places in a similar price range like Motel 6s and Super 8s, this was ten times better!
Stayed 1 night in Mar 2024
Response from Regal Inn on 1 Apr 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Colin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled room / turndown service nice staff
Stayed 2 nights in Mar 2024
Response from regal inn on 26 Mar 2024
Hello,Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

10/10 Excellent

BENJAMIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Mar 2024
Response from re on 19 Mar 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day !

4/10 Poor

Naga

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1. Too much smoke smell in the closed corridor 2. Too much smoke of a weed in rooms 3. Allocated smoke rooms for a request of non-smoke 4. Not completely safe based on surroundings but fine 5. Extra charges for low grade rooms with modifications 6. Not satisfactory
Stayed 1 night in Mar 2024
Response from regal inn on 19 Mar 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day !

6/10 Okay

Debra

Stayed 1 night in Mar 2024
Response from Regal Inn on 12 Apr 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from regal inn on 14 Mar 2024
Hello, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

10/10 Excellent

tiffany

Stayed 1 night in Mar 2024
Response from Regal Inn on 1 Apr 2024
Hello,Thank you for letting us know about your stay. We hope to see you again soon. Have a great day!

8/10 Good

tiffany

Stayed 1 night in Mar 2024
Response from Regal Inn on 20 May 2024
Hello,Thank you for sharing your experience with us and for staying with us. We hope to see you again soon. Have a great day!

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, convenuent
Stayed 1 night in Mar 2024
Response from regal inn on 14 Mar 2024
Hello, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon. Have a great day!

4/10 Poor

Isaac

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Broken damaged things in the motel, shower was broken. Drawers were broken. The smell in the hallways is terrible
Stayed 1 night in Feb 2024
Response from regal inn on 26 Feb 2024
Hello,Thank you for sharing your experience with us.We always encourage guest to let us know about issues with the room right away so we can fix this issue right away. You did not mention to our staff about any of these issues. We wish you would have mentioned this roght when you niticed so we could have moved you to another room. We hope that in the future you will give us a second chance and stay with us again. Have a great day!

10/10 Excellent

Diyer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Jan 2024
Response from regal inn on 29 Jan 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

10/10 Excellent

Maribel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023
Response from regal inn on 16 Jan 2024
Hello,Thank you for sharing your experience with us. We hope to see you again soon. Have a great day!

6/10 Okay

Ophelia Wheat Yolanda

Business traveller
Liked: Staff & service
Staff did excellent work came to check on heat immediately
Stayed 1 night in Dec 2023
Response from regal inn on 26 Dec 2023
Hello, Thank you for sharing your experince with us. We hoope to see you again soon. Have a great day!

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable stay
The hallways smelled of heavy cigarette smoke though no smoking is allowed inside. The counter had an unwelcoming attitude, with bulletproof glass around it. Stayed for muliple days and room was not cleaned everyday. Might be ok for an overnight but more than 1 night would not suggest staying here.
Stayed 4 nights in Nov 2023
Response from regal inn on 21 Dec 2023
Hello,Thank you for sharing your experience with us. We would like to apologize about the hallway smell of smoke. We do have smoking rooms in our inside hallway, and we usually keep the hallway doors open so that the smoke smell does not stay. But with the cold weather other guests asked us to please close the hallway doors so that their rooms can stay warm. We do have housekeeping every day but if there is a do not disturb sign on your door they will not bother the guest also if they knock and nobody answers the door and if they attempt to go in but the door is locked from inside they will also mark the room as if the guest did not want service. Sorry for the confusion. We hope that you will give us a second chance and stay with us again in the future. Have a great day!

6/10 Okay

ADELAIDO

Stayed 1 night in Dec 2023
Response from regal inn on 21 Dec 2023
Hello,Thank you for staying with us. We hope to see you again soon. Have a great day!