Exterior

Reviews of Best Western Plus Chickasha Inn

2.5 out of 5
Best Western Plus Chickasha Inn
430 S GRAND AVE, Chickasha, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 167 reviews" "
Rating 8 - Good. 30 out of 167 reviews" "
Rating 6 - Okay. 9 out of 167 reviews" "
Rating 4 - Poor. 7 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Emily on 22 May 2024
Thank you!

10/10 Excellent

Stan, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Fitness Center and the friendliness of the staff.
Stayed 1 night in May 2024
Response from Emily on 22 May 2024
Hi there Stan! We are thrilled that you like our fitness center and our fantastic team members! We hope you'll stop in again soon!

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Apr 2024
Response from Emily on 22 May 2024
Good morning Edna. Thank you for a wonderful rating. Please come enjoy another stay with us soon!

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Emily on 22 May 2024
Thank you!

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a softball tournament and this hotel was perfectly located and convenient!
Stayed 1 night in Apr 2024
Response from Emily on 22 May 2024
Hi Kristen. We are happy that you found our location convenient. We hope you'll stay with again for future games!

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was nice and clean. Overall quiet.
Stayed 2 nights in Apr 2024
Response from Emily on 22 May 2024
Hi Heather! We are glad you enjoyed your stay. Come see us again!

6/10 Okay

Thomas

Liked: Staff & service, property conditions & facilities
Need new mattresses
Stayed 1 night in Feb 2024
Response from Emily on 9 Mar 2024
Hi Thomas, We're sorry to hear that you were uncomfortable. During your next stay, if something isn't to your satisfaction please notify the front desk and we will be happy to do everything we can to fix the problem!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Emily on 18 Feb 2024
Hi Carmen! Thanks for the great rating! We hope you'll stay with us again!

8/10 Good

Wayne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. It was a large comfortable room and the staff was helpful when asked for towels and a blow dryer.
Stayed 1 night in Feb 2024
Response from Emily on 18 Feb 2024
Hi Wayne! We are happy to hear you enjoyed your stay with us! Please come see us again!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and eager to make conversation. Very helpful. The property is well-lit and secure. I always check the little things like security and this hotel passed the eye test.
Stayed 2 nights in Jan 2024
Response from Emily on 3 Feb 2024
Greetings Michael! We definitely put guest safety, security and comfort above all else. We hope to see you again next trip!

6/10 Okay

diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was hard to find the hotel. Finally called the hotel and the man told us how to find it. New hotel and was comfortable.
Stayed 1 night in Jan 2024
Response from Emily on 3 Feb 2024
Hi Diana! I'm sorry to hear that you had a hard time finding our location but I'm definitely glad one of our great staff members was able to get you here! We hope you'll come back to visit us again when you're in our area!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Emily on 3 Feb 2024
Good morning Karen. We appreciate the high score! I hope you'll come back to see us next time you're in town.

10/10 Excellent

CAROLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated for Christmas!!!
Stayed 1 night in Dec 2023
Response from Emily on 2 Jan 2024
We are so happy that you enjoyed our decorations Ms. Carolyn. Please come back and see us again!

8/10 Good

Clarence

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emily on 2 Jan 2024
Hi Clarence. Thank you for a wonderful rating. Please come see us again soon.

8/10 Good

Harley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean.
Response from Emily on 20 Dec 2023
Hi Harley! Thanks for staying with us! Come see us again soon!

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emily on 20 Dec 2023
Hi Tiffany! We are glad you enjoyed your stay. Please come see us again!

8/10 Good

Lucio

Stayed 1 night in Dec 2023
Response from Emily on 2 Jan 2024
Hi Lucio! We hope you'll come stay with us again. Thank you for the great rating!

2/10 Terrible

Michael

My wife got to the hotel and they said they did not have a reservation for us. She then had to pay again for a room after we had already paid through Expedia.
Stayed 1 night in Dec 2023
Response from Emily on 12 Dec 2023
Good afternoon Michael. What likely happened is your reservation was made thru Expedia for a different date. This does happen from time to time. If you would like to call me at the hotel directly, we can look it up and see what the issue was. My apologies for the stress that I'm sure this has caused you.

2/10 Terrible

Samuel

Disliked: Staff & service
Stayed 7 nights in Nov 2023
Response from Emily on 7 Dec 2023
Greetings Sam. Would you mind giving us a little more feedback? We are so sorry that you didn't enjoy yourself and we would like to know what happened so we can prevent it in the future.

10/10 Excellent

Kris

Stayed 1 night in Dec 2023
Response from Emily on 2 Jan 2024
Thank you so much for the great rating Kris! Please come see us when you get back in the area!

10/10 Excellent

Richard

Stayed 1 night in Nov 2023
Response from Emily on 20 Dec 2023
Hi Richard! We hope you'll come see us again!

8/10 Good

Rusty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things i didn't like are simply personal choices (like the flufffiness of the pillows). Everything was clean and quiet and the staff was overly friendly. Well worth the stay!
Stayed 1 night in Nov 2023
Response from Emily on 7 Dec 2023
Hi there Rusty! Thank you for staying with us. We're glad that you enjoyed yourself with the exception of the fluffy pillows ;) Come back soon!

10/10 Excellent

Bobbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily was very helpful to me during my stay.
Stayed 2 nights in Sep 2023
Response from Emily on 7 Dec 2023
Hi Bobbie! I was glad to be of service. We hope to see you again!

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Emily on 19 Nov 2023
Hi Tony! Thank you for your review! We hope you will come back and see us and give us the opportunity to serve you again.

10/10 Excellent

Zane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient proximity to the ag center.
Stayed 2 nights in Nov 2023
Response from jayden on 16 Nov 2023
Thank you!

10/10 Excellent

ronnell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodeo family
Really nice hotel. Bed was comfortable and out door space nice.
Stayed 1 night in Nov 2023
Response from Emily on 6 Nov 2023
We are always happy to hear that out guests enjoy our property. I truly hope you and your family will come back to see us. Thank you for such an awesome rating!

10/10 Excellent

Jewelya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Emily on 6 Nov 2023
Hi there Ms. Jewelya! Thank you for staying with us. We appreciate your great rating. Come see us again!

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Emily on 6 Nov 2023
Hi Ms. Edna! Thank you for a wonderful rating! See you again soon.

10/10 Excellent

kim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son stays here every year in October. This year he ask me to book his room for him and I booked him into a King. He said the room was amazing , he had as much room.
Stayed 3 nights in Oct 2023
Response from Jayden on 3 Nov 2023
Im glad he enjoyed it!! Thank you again for staying with Best Western!!

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decorating pumpkin contest they had.
Stayed 1 night in Oct 2023
Response from Emily on 24 Oct 2023
We are glad that you enjoyed our artwork! We had a lot of fun creating them! We hope you'll come back soon!

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Emily on 24 Oct 2023
Thank you!

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Emily on 24 Oct 2023
Hello!! Thank you for a wonderful rating!

10/10 Excellent

Gloria

Stayed 1 night in Oct 2023
Response from Emily on 9 Nov 2023
Thank you for your rating Ms. Gloria!

10/10 Excellent

Mikki

Liked: Cleanliness, staff & service, property conditions & facilities
About the only place we like to stay in Chickasha
Stayed 1 night in Oct 2023
Response from Emily on 24 Oct 2023
We are pleased to hear that you enjoy being here! Thank you for such an outstanding comment!

10/10 Excellent

ILA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here while attending training. It was very nice, clean, well maintained. The staff was very kind and helpful. I would stay there again.
Stayed 1 night in Oct 2023
Response from Emily on 4 Oct 2023
We are happy to hear that you enjoyed your stay with us! If you find yourself back in our little town, we hope you'll come back to stay with us!

8/10 Good

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Emily on 4 Oct 2023
Thank you!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, perfect location and away from busy area of town
Stayed 1 night in Sep 2023
Response from Emily on 4 Oct 2023
Ms. Stacey, thank you for your kind words and rating! We sure do hope you'll stay with us again!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, it was quiet and was close to my event.
Stayed 1 night in Sep 2023
Response from Emily on 4 Oct 2023
Hi Ms. Tamara. Thank you for such a great rating! We are glad we could accommodate you and we are equally happy to hear you enjoyed your stay!

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Emily on 4 Oct 2023
Thank you for an excellent rating! We hope you'll come stay with us again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Emily on 10 Sept 2023
Hi Chris! Thank you for such a great rating! Please come bac and see us when you're back in town!

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good overall
Nice room but the bathtub barely drained. Tub filled up when taking a shower. People above us stomped all night. But the check in was great, staff friendly. But the room could have been better maintained. Good over all.
Stayed 1 night in Sep 2023
Response from Emily on 5 Sept 2023
Hey there Chris! I'm sorry to hear your stay was less than excellent. Our front desk team is trained in problem solving, resolution and is available to assist you 24 hours a day with any concerns you may have. We hope you'll give us another chance when you're back in Chickasha!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a farm field... but it is a 5-min drive to downtown, with a nice brewpub and a couple of diners.
Response from Emily on 8 Aug 2023
Thank you

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Emily on 8 Aug 2023
Thank you for your rating. See you again soon!

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Needs a thorough cleaning
The exterior and interior of the hotel is inviting and nice, the breakfast is better than most hotels. The rooms are spacious and comfortable except for the leftover fruit pits behind the pull out bed, side table, and beside the mini fridge. The bathroom tub was not wiped down and was a home to some body hair (possibly private areas) which left a lasting impression upon us. I was thoroughly appalled at the lack of cleaning care as both cherry pits and body hair are sources of human waste and really disturbing to discover especially for how much we paid for the suite. I noticed the pits walking through the room so I’m puzzled as to how the cleaning service missed the copious amount of fruit pits- the hair was on the rim of the bathtub and also quite noticeable. These discoveries overshadow anything else about our stay- so if you stay here, check for human waste, old food, and pubic hair.
A stash of Dried up cherry pits on the floor from a previous guest.
More dried up cherry pits
And more dried up cherry pits
Some leftover body hair from the previous guest. Very gross.
Stayed 1 night in Jul 2023
Response from Emily on 29 Jul 2023
Good evening Melissa. We are sorry your stay was less than exceptional. Our housekeeping staff works very hard to promote cleanliness and guest safety above all else. I noticed you didn't report this to the front desk. Next time, please let us know and we will go above and beyond to remedy any dissatisfaction you may have. We hope you'll give us another chance.

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Plus, Chickasha - Recent Stay
Very nice, modern, new, and clean hotel. Friendly Staff and good breakfast options. Would stay again if in the area.
Stayed 2 nights in Jul 2023
Response from Emily on 23 Jul 2023
Hi there Mr. Rob! We are so glad that you enjoyed your stay. We hope to see you again when you ae in our area.

6/10 Okay

Aaron

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Emily on 20 Jul 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

James, Whitesboro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Jul 2023
Response from Emily on 16 Jul 2023
Hi James! I'm so glad you enjoyed our property. I hope you'll Come see us again when you're in our area!

4/10 Poor

Renyssa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hot and no TV remote-front desk doesn’t care
Super handy place to stay if you’re at the ball fields or an event at the fairgrounds. I happened to have a kid competing at each and it is right in between the two. The unfortunate part was after I’d been out in 100 degree heat all day the ac in our room wasn’t cool. It’s preprogrammed to not allow u to adjust below 65, that was the hottest 65 I’ve ever felt! More like 75-80 I’d say. Called the front desk and asked them to adjust it so I could lower the temp, they said they couldn’t, which I know they can. Then asked for a fan to help cool off, never got it. Also our room had no tv remote, asked for one of those and never received it either. So, if you like a convenient location but to be hot and not watch tv, this is the perfect place! Front desk offered nothing at all for the inconvenience of sweating all night and not being able to watch tv.
Stayed 1 night in Jul 2023
Response from Emily on 16 Jul 2023
Hi Ms. Berry, We do apologize that your stay was less than exceptional. Our room units are pre-programmed to stay within a certain range of temperature. I see that we were able to upgrade your room type and get you settled into a different room. We do apologize for any inconvenience this may have caused. We hope to see you again.

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located away from the busy Grand/4th Avenue area where most of the competing hotels are...much less traffic noise. However, this means you need to drive everywhere which is not that big of a deal in a small town. The hotel is newer and beautifully decorated and super clean...Staff was most helpful and always ready to lend a hand. We enjoyed our stay there and would plan to stay again in the future.
Stayed 2 nights in Jun 2023
Response from Emily on 3 Jul 2023
Ms.Caroline we truly appreciate your outstanding review! We are absolutely beaming about you enjoying your stay with us. Please come back and see us when you get back Chickasha way!

4/10 Poor

Beverly

Travelled with family and small children
Liked: Cleanliness
The staff closed the pool down several hours early than what’s posted. My kids looked forward all day to swim. Then the staff said it would be open the next morning by 9am, but they lied and didn’t open it back up.
Stayed 1 night in Jun 2023
Response from Tekay on 19 Jun 2023
We apologize that your stay was unsatisfactory- the pool was shut down due to safety concerns. We hope that next time you enjoy the facilities!