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"Clean rooms but staff was horrible. I asked for a lake view I was looking at tress. "

"I am very disappointed with my recent stay. I was not informed in advance that construction was taking place, which significantly affected the ambiance and overall experience. There was also a noticeable odor throughout the facility that made the environment uncomfortable. I was assigned a room on the fifth floor directly above what appeared to be active work or maintenance on the fourth floor, resulting in ongoing noise throughout the day. This made it difficult to rest or relax. In addition, after social hours, there were large gatherings with loud cheering and noise that could be clearly heard from my room. This disrupted my ability to rest after a long day. It seemed that an event or convention may have been taking place, but this was not communicated beforehand. Given these issues and the lack of transparency, this stay did not meet the standard I expect. I would appreciate your review of this experience and consideration of appropriate compensation. "

"Friendly staff and clean room. Parking lot is well lit "

"The little cabin area is cute but not useful. No door, no curtain to block light. But if that doesn’t matter than spend the extra money. "

"Clean rooms, great staff, and a quiet safe environment."

"The stay was nice until I was put out my room because someone made a mistake about my reservations that was already paid in advance "

"Pet friendly. Nice area. Clean rooms."

"The room was spacious, need to clean more though. "

"Really enjoyed my stay here. Had an issue with the thermostat and they came up immediately to help me. They checked on us everyday to make sure that out stay was enjoyable! Will be coming back while visiting CLT. "