Hana Hotel Guide - Ching's Pond hotels in Hana, United States of America.

"Very nice staff. No bellman to help me lift my luggage"

"The location was perfect. They upgraded our room which was wonderful. The room was updated and great for our needs. The only things were that the shower leaked all over the floor if you didn’t place the curtain just right, the ants and nats were bad (but it is that season and couldn’t really be helped. They did provide ant traps.), and for some reason there was only 1 small trash can in the whole room. We asked for more trash cans but they didn’t have any, so they gave us some trash bags. We would definitely recommend this hotel!"

"There is no a/c. Which isn’t a huge deal as you can open the windows and get a cool ocean breeze going. The only problem was at night. When you’re in the bedroom with the window open you can hear other guests talking or walking through the corridor. So at times it could be a little noisy. It is a beautiful property with a nice pool and an ocean view. We would stay here again. "

"We needed a place to stay close to the OGG airport. The complimentary shuttle was my filter, but the cleanliness and friendly staff were a bonus! It’s a basic room, but you spend time outdoors anyway. Will definitely recommend for value for price."

"Entire experience the whole time, only problems were too few restrooms in pool locations, extreme high pricing on breakfast with no simple options. Just buffet or nothing. Too few elevators. We are disabled and finding an elevator took a lot of walking. Otherwise, priceless!"

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"Great hotel with lots of amenities. I would recommend it for sure. "

"I was not pleased with the way they handled our room check in . We got there at 3 then we was told our room was not ready , she tried to offer a different room which cost less then when I bought it up she tried to offer me 130. 00 we was way off from what I paid for my original room . Then we had to wait almost 5 hrs to check into our room . By that time we was sleepy and tired. Then we went to the infinity pool on the resort which was 250 pp and it was to include a massage . Well when we got there the massage lady left . Now I don’t want to make it seem if colored mattered but they definitely made us feel like it did being we was the only black people on the resort . So overall would I go back no "

"Very modern looking room and spacious. Ocean across the street to watch sunset while having happy hour cocktails and appetizers at the restaurant. Would stay again!"