Chitosecho Holidays

Laundry facility within the hotel and specific rooms based on requests is a game changer. The staff were super helpful and gave recommendations when asked for! Rooms very cozy but still spacious

I can't begin to say enough good things about this hotel. From pre-trip and helping me arrange airport pickup to my arrival at the airport to my stay, I was treated with the ultimate white-glove service where everyone was kind, incredibly helpful and and so attentive, I never want to stay anywhere else in Tokyo again. The staff are incredibly helpful and speak English; eager to help when you need a taxi and incredibly accommodating, making your experience feel catered and truly tailored to you. With the location not being super close to a train station, it was amazing having a taxi outside ready everyday that could take us to the train or wherever else we needed to go. The hotel itself is a bus stop, as well. The grounds are impeccable and the scent of camellia throughout the property is lovely. The design is grand with history throughout on display and ornate details that make you feel you're truly somewhere special. We dined at one of the restaurants and not only was the same amazing service present, I had the best onion gratin soup I've ever tasted. The cloud mist show is beautiful and runs often. Really amazing property and people! We already booked a return stay in December, we loved it so much!

This hotel sits next to train/metro station, which makes it accessible but away from Tokyo’s crowded areas. It’s only about 15 train ride to Tokyo station. Room was clean. The main reason I booked this hotel is how spacious the rooms are. A rare find in Tokyo with such affordable price. The hot bath is a plus and useful especially at night after walking all day. I only tried the breakfast which had great selections.

Great location. Loved the in room laundry. Would definitely stay there again.

Clean room Ac. And quiet