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311 Motel Riccarton

3.5 star property
Motel in Christchurch with free parking

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Photo gallery for 311 Motel Riccarton

Standard Apartment, 1 Queen Bed | Private kitchen
Executive Suite, 2 Bedrooms | Living area
Front of property
Family Apartment, 3 Bedrooms, Connecting Rooms | Living area
Executive Suite, 2 Bedrooms

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Economy Studio

Economy Studio

Economy Studio

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
2 bedrooms
  • 70 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
2 bedrooms
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Queen Bed

Standard Apartment, 1 Queen Bed

Standard Apartment, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Accessible

Deluxe Studio, Accessible

Deluxe Studio, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 3 Bedrooms, Connecting Rooms

Family Apartment, 3 Bedrooms, Connecting Rooms | Living area

Family Apartment, 3 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Pillow menu
3 bedrooms
  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive One Bedroom Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Executive One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Family Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Queen Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Queen Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard King Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Standard King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Economy Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Accessible Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Accessible Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Queen Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Two Bedroom Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Executive Two Bedroom Suite

  • Sleeps 5
  • 1 Single Sofa Bed, 1 Queen Bed and 1 King Bed

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About the area

Map
311 Riccarton Rd, Christchurch, 8041

What's nearby

  • Riccarton Road - 1 min walk - 0.0 km
  • University of Canterbury - 8 min walk - 0.7 km
  • Westfield Riccarton Mall - 18 min walk - 1.5 km
  • Wolfbrook Arena - 4 min drive - 3.6 km
  • Hagley Park - 5 min drive - 3.6 km

Getting around

  • Christchurch Railway Station - 5 min drive
  • Christchurch International Airport (CHC) - 9 min drive

Restaurants

  • ‪Ngon Ngon Bánh Mì Café - ‬9 min walk
  • ‪Coffee Culture - ‬7 min walk
  • ‪Hachi Hachi - ‬4 min walk
  • ‪Joe's Garage - ‬7 min walk
  • ‪University of Canterbury Staff Club - ‬12 min walk

About this property

311 Motel Riccarton

Motel near Hagley Park
You can look forward to a free food/drink shopping service, a terrace and a garden at 311 Motel Riccarton. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a snack bar/deli.
Other perks include:
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • Luggage storage, tour/ticket information and free newspapers
Room features
All guest rooms at 311 Motel Riccarton feature thoughtful touches, such as pillow menus and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Other amenities include:
  • Free toiletries and hairdryers
  • 43-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 per person
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 25.0 per day.
Cots (infant beds) are available for NZD 15.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 16 per person
  • Crib (infant bed) fee: NZD 15.0 per stay
  • Rollaway bed fee: NZD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

311 Motel
311 Riccarton
311 Motel Riccarton Motel
311 Motel Riccarton Christchurch
311 Motel Riccarton Motel Christchurch

Frequently asked questions

Is 311 Motel Riccarton pet-friendly?

No, pets are not allowed at this property.

How much is parking at 311 Motel Riccarton?

Self-parking is free at this property.

What time is check-in at 311 Motel Riccarton?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at 311 Motel Riccarton?

Checkout is at 10 AM.

Where is 311 Motel Riccarton located?

Located in Upper Riccarton, this motel is within a 5-minute walk of Riccarton Road and Bush Inn Centre. University of Canterbury and Westfield Riccarton Mall are also within 1 mile (2 km).

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311 Motel Riccarton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 181 reviews
Rating 8 - Good. 69 out of 181 reviews
Rating 6 - Okay. 7 out of 181 reviews
Rating 4 - Poor. 6 out of 181 reviews
Rating 2 - Terrible. 2 out of 181 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Torika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff,nice bed and room
Stayed 1 night in May 2025

10/10 Excellent

Govinda

Great place to stay .
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Was met by a lovely lady when we arrived. Even gave us an upgrade. Very accommodating and was very happy with accommodation.
Stayed 1 night in Mar 2025

8/10 Good

Leonora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is really nice and location is very convenient to where we are going.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the University and easy transportation into the city. Very friendly staff and nice rooms.
Stayed 3 nights in Nov 2024

8/10 Good

Chano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet well priced
Stayed 2 nights in Nov 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to shop
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Shiralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who greeting us was lovely she had upgraded our room at no extra cost as we had 1 child with us and gave us a 1 bedroom appartment instead of a studio room. She showed us to your room and told us off the ammenties of the room. Very lovely and friendly would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless and great location!

Amazingly clean and comfy motel.
Stayed 1 night in Feb 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
handy for airport and quiet
Stayed 1 night in May 2024

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the room upgrade. Very clean. Well appointed kitchen. I had a bit of trouble working out the tv but that's more of a me problem.! Well located if you are using the intercity bus. Thanks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and owner who is extremely helpful
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very helpful and clean
Stayed 2 nights in Feb 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location, easy access. Clean and tidy.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness
Power points good bed good shower good lighting kitchen bathroom poor Cutlery supplied bear minimum no desert spoon no vegetable knife
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Liked: Cleanliness
There was no tv channels other than Freeview. I booked that motel as the pro-mo said that there was Sky with 50 plus channels. (See the yellow part of the signage in the image above)
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The service is inviting nice professional people and feeling welcomed I love this place clean and quiet great quality service.
Stayed 1 night in Mar 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful host's that were super friendly and helpful. Clean and modern family unit with plenty of space and a tv in each room.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gail

Liked: Cleanliness
The owners were lovely people, very friendly and helpful. Everything was excellent apart from the one bedside cabinet which had something in it, Cheers
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and comfortable room. Got a free upgrade to a bigger unit! Staff very friendly.
Stayed 1 night in Jun 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Uni, but bit far out of CBD if you don't have a car.
Stayed 2 nights in Mar 2023

2/10 Terrible

Zyrus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM ALERT - NOT RECOMMENDED

Extremely disappointed with my experience here. I booked and fully paid for a room, only to arrive and be told my booking was not in their system. Despite showing my confirmation, the staff insisted they had no available rooms and offered no solution, leaving me stranded and scrambling for last-minute accommodation. To make matters worse, when I later reported this case to booking platform, they claimed they had reached out to the motel to request a refund, but the motel refused. This completely contradicts what the staff told me on the night—that the booking or payment never reached them. So, either the motel misled me at check-in, or they are now refusing to take responsibility. Would not recommend. Avoid this place at all costs.
Stayed 1 night in Jan 2025

8/10 Good

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Easy to access from road and close to shops and had some undercover parking.
Stayed 2 nights in Jun 2025