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"The rooms were clean, and the staff was very helpful with regard to shopping for groceries and suggesting places to eat. They even had umbrellas to use in case of rain. Great place to stay."

"We booked the Fuji View Room — great location! It’s only a 10-minute bus ride to the visitor shuttle bus station. The onsen was wonderful. After 3–4 days of sightseeing in Japan, my feet were pretty sore, and the onsen helped a lot."

"Excellent & convenient location. Staff very friendly & professional."

"Yummy brelfast"

"Stayed for 2 nights; very comfortable and clear. Nice and quiet for good sleep. Located across from the train and bus station, making it convenient to explore the prefecture."

"the hotel is very clean, the lake view is great, the buffet dinner offers a lot of selections"

"Friendly staff, clean room, amenities accessible. "

"Great views "

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "