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Karuizawa Prince Hotel East

4.0 star property
Luxurious slopeside resort with 4 restaurants

Choose dates to view prices

Photo gallery for Karuizawa Prince Hotel East

Hot springs
Body treatments, aromatherapy, facials
Interior detail
Hot springs
Hot springs
Karuizawa Prince Hotel East offers a family-friendly Japanese mountain retreat with diverse activities. Guests can play 9 holes of golf, enjoy bowling, or soak in the indoor mineral hot spring. The property features an on-site shopping mall and garden, with impressive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
Hot springs

Spa

The on-site spa has some ways to help you decompress. The resort's spa offers massages and wellness treatments such as aromatherapy. The property has a public indoor mineral hot springs (onsen).

Body treatments, aromatherapy, facials
Hot springs

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Renovated in 2017
Down duvet
Separate bedroom
Private bathroom
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Forest Twin Room(Non-Smoking)

Forest Twin Room(Non-Smoking) | View from room

Forest Twin Room(Non-Smoking)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Renovated in 2017
Down duvet
Separate bedroom
Sofa bed - single
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, down duvets, in-room safe, free cots/infant beds

Superior Twin Room

  • Sleeps 2

View all photos for Forest Twin Room

1 bedroom, down duvets, in-room safe, free cots/infant beds

Forest Twin Room

  • Sleeps 3

View all photos for Prince Cottage A

1 bedroom, down duvets, in-room safe, free cots/infant beds

Prince Cottage A

  • Sleeps 4

View all photos for Deluxe Twin Room

1 bedroom, down duvets, in-room safe, free cots/infant beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Run Of House

1 bedroom, down duvets, in-room safe, free cots/infant beds

Run Of House

  • Sleeps 2
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About the area

Karuizawa is home to Karuizawa Prince Hotel East. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street. Travelling with kids? Don't miss Karuizawa Lake Garden. Explore all the area has to offer with horse riding and hiking/biking trails.
Visit our Karuizawa travel guideOpens in a new window
View more Resorts in KaruizawaOpens in a new window
Map
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193

What's nearby

  • Karuizawa Prince Hotel Ski Resort - 1 min walk - 0.0 km
  • Karuizawa Prince Shopping Plaza - 3 min walk - 0.3 km
  • Old Karuizawa Ginza Street - 2 min drive - 2.1 km
  • Karuizawa Kogen Church - 8 min drive - 6.3 km
  • Hoshino Onsen Hot Spring - 8 min drive - 6.6 km

Getting around

  • Karuizawa Station - 10 min walk
  • Tokyo (HND-Haneda) - 170 min drive

Restaurants

  • ‪おぎのや - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪軽井沢フラットブレッズ - ‬13 min walk
  • ‪All Day Dining Primrose - ‬15 min walk
  • ‪ミカド珈琲 - ‬11 min walk

About this property

Karuizawa Prince Hotel East

Luxury upscale resort near Karuizawa Prince Hotel Ski Resort
Located close to Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street, Karuizawa Prince Hotel East provides a golf course, a bowling alley and an indoor mineral hot spring (onsen). Hit the slopes at this resort, offering ski-in/ski-out access, a free ski shuttle and ski passes. Treat yourself to spa services, such as a massage, a facial or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Enjoy the 24-hour gym, as well as activities, such as ecotours, mountain biking and snowboarding. In addition to a shopping centre on-site and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • A free local area shuttle, bike hire and hot springs on-site
  • 3 outdoor tennis courts, self-parking (surcharge) and multilingual staff
  • A lift, smoke-free property and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 162 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with deep-soaking baths and bidets
  • Fridges, electric kettles and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free ski shuttle
  • Parking on site (JPY 1,000 per night)

Food and drink

  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Karuizawa Grill
  • MAKIBI
  • 爽風(Sofu)
  • 鉄板焼き 森

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Ecotours
  • Full-service spa
  • Golf carts
  • Hiking/biking trails
  • Hot springs
  • Mountain biking
  • Playground
  • Shopping centre
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Guests staying in any Cottage room type must check-in at the cottage reception.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Frequently asked questions

Is Karuizawa Prince Hotel East pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Karuizawa Prince Hotel East?

Self-parking is available for JPY 1000 per night.

What time is check-in at Karuizawa Prince Hotel East?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Karuizawa Prince Hotel East?

Checkout is at noon.

Where is Karuizawa Prince Hotel East located?

Nestled on the slopes, this ski-in/ski-out resort in Karuizawa is within 2 mi (3 km) of Karuizawa Prince Hotel Ski Resort, Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street. Harnile Terrace and Karuizawa Lake Garden are also within 6 mi (10 km). Karuizawa Station is 10 minutes by foot.

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Karuizawa Prince Hotel East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 467 reviews
Rating 8 - Good. 175 out of 467 reviews
Rating 6 - Okay. 55 out of 467 reviews
Rating 4 - Poor. 23 out of 467 reviews
Rating 2 - Terrible. 15 out of 467 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are helpful, room is spacious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Very close to train station and outlet
Stayed 2 nights in May 2025

10/10 Excellent

Hui-Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are so nice and attentive to your needs. Great location.
Stayed 2 nights in May 2024

10/10 Excellent

Wee Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chan Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient place with in house transport services provided
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just a walkable distance from the JR station and is next to the outlet shopping center. The hotel has shuttle bus service from the outlet to the hotel and is convenient. The environment of the hotel is great, peaceful and natural although it looks like a bit old inside.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice for ski & snowboard

The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Stayed 3 nights in Feb 2024

8/10 Good

Suet Kei

Liked: Cleanliness, staff & service, property conditions & facilities
thanks for all the warm support by the hotel reception and driver.
Stayed 2 nights in May 2023

10/10 Excellent

Siew chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service excellence

We arrived at your esteemed hotel on 1st Nov 2024. We felt at home with the hospitality of Mr sakagami. He assisted us in resolving a restaurant reservation issue immediately with his quick response. We would like to thank him for his personal touch and cheerful smile
Stayed 1 night in Oct 2024

8/10 Good

Shpendi

Liked: Staff & service, amenities, property conditions & facilities
This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel.
Stayed 1 night in Apr 2024

8/10 Good

YIN YIN YVONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the downside is there is no aircon in the room during this season & room was stuffy & warm despite door ing the windows. Staff should inform during check in that the room is still equipped with heater not air condition as there was no indication in the room.
Stayed 2 nights in May 2025

6/10 Okay

Olga

Liked: Staff & service
Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chun-Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

Ken

Liked: Staff & service

Peaceful area

Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good.
Stayed 2 nights in Nov 2022

2/10 Terrible

Atsushi

Disliked: Cleanliness, amenities, property conditions & facilities
コテージ　あまりにもひどいので、イースト館内のツインに当日変更してもらいました。
Stayed 2 nights in Aug 2025

2/10 Terrible

Maki

Stayed 2 nights in Aug 2025

10/10 Excellent

Saya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Min Young

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Yuko

Stayed 1 night in Jun 2025

6/10 Okay

Sumire

Liked: Cleanliness, property conditions & facilities
ロッジが出来た頃に利用した兄弟より、とても優雅な時代の話しを聴いていたので、一度は行ってみたいと思い　50年以上も経ってから宿泊しまいた。 森の中にあるロッジ、私は気に入りました。古いですが、それが何だか落ち着いて良かったです。今年の１０月には取り壊されと知って、ああ間に合って良かったと！安堵しました。 ショッピングプラザモールにも駐車場から続く橋を渡って行けるのも高齢者にはとても有難いです。
Stayed 2 nights in Jun 2025

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

廊下を裸足で歩いて温泉へ

温泉に行くためにはの館内の移動となりますが、途中から廊下を裸足で廊下を歩くことになりびつくりしましたが、慣れました。
Stayed 2 nights in May 2025

10/10 Excellent

Ru-Hsin

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2025

8/10 Good

Chanin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service
上次住西館，今次住東館，滑雪場就在旁邊，小木屋雖然比較舊，仍然好乾淨，但價錢真的貴，應該不會再入住了
Stayed 1 night in Jan 2025