Karuizawa Hotels

"excellent location, room suitable for its price range. "

"Good clean spacious well equipped room . Staff were very helpful and hotel location was ok from train station "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"perfect!"

"friendly staff, quiet and tranquil environment, room is very new and clean "

"It was a good stopping place for the outlet shopping. Good location with lots of local eateries. "

"Clean & comfy, and the breakfast was good and cheap."

"This is a very nice and relaxing property for a great vacation."

"Great service and good atmosphere. "

"The staff were outstanding. They were very attentive and focused on the guests, anticipating what wse needed."

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"The staff were excellent—friendly and helpful. The location was convenient enough, though a bit far from town. It’s best if you have your own car rather than rely on public transportation."

"The hotel was clean and the staff were very friendly. "

"The experience was exceptional and impressive. Though the transport was relatively less attractive, the environment, facilities, size of room, services and cleanliness worth the extra travel time. Overall, the stay was superb! We enjoyed a lot!"