"Very clean room with a great city view, courteous and helpful front desk staff, and a high quality restaurant serving a fantastic breakfast buffet with very friendly service. The location is very convenient. One thing to note is that if you are sensitive to outside noise, you might want to book a room that does not directly face the railroad tracks."
"Superb breakfast and dinner. Really fine establishment. Bilingual staff made the stay all much better. Beautiful room with in room onsen. Fabulous location, right by Lake Ashie with the boat and cable car excursions. Terrific in every way."
"Perfect place to stay. Its so clean, the staff is friendly, there is free shuttle by the hotel to/from Kawaguchiko station every 10 mins which takes literally 2 mins. Breakfast is included, very close to the kawaguchi lake. Highly recommended."
"The hotel description is very misleading. The rooms are extremely small, and the double room is one tiny bed (the same size as one bed in a twin room). The decor is extremely outdated, the bathroom is tiny, and you cannot change the heating in the room by yourself meaning it is either too cold or too hot. You need to call reception to adjust the temperature. The Onsen was fine. Definitely very overpriced for what you get."
"Spacious room with comfy bed and excellent amenities. The room was too hot on arrival. Staff was very helpful and friendly. Bar and restaurant looked ok but very quiet. Used complimentary drink vouchers for a quick beer but nothing made us want to linger. Hotel was a 15min walk from the rail station so easy to get to trains that go to the Alps."