Chucena Holidays

Very nice hotel, clean location is just perfect.

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Stayed for 12 nights very enjoyable staff very friendly . Fantastic sea view lovely relaxed breakfasts,shout out for Luana who was always smiling and happy to help at breakfast. Coming here 25 yrs and would definately come back. Reception on arrival was first class even though a young lady was training they were very attentive and helpful.. Thankyou.

The property was great, a lovely villa. This was our 2nd visit, the only things that weren't as good this time - in particular was the shuttle bus around the resort. In the summer it is an excellent service, at Easter they only had 1 car so the wait for the service, instead of being 5 mins was more like 20-30 mins. This was poor and they should have had more drivers, I wouldn't go again at Easter they are not staffed for it. Additionally I had booked a restaurant reservation at Spikes, I had multiple confirmations but when we got there they didn't have our booking! Luckily the staff are great and Valentina recognised us from last year and looked after us so we had a great time, just small details that could have been better. Overall the villa was gorgeous and we had a lovely time.

Property generally good, needs a bit of TLC in parts. Paid extra for a sea view that was blocked by palm trees 🌴. Breakfast good but a bit chaotic.