This is a confusing property. Pro: Upscale appearance directly on the Sea, a wonderful piano bar, and great service at the beach restaurant. Con: Unhelpful and snooty front desk, few room amenities - no coffee maker (they brought a kettle for instant coffee, but decalf only), no room service or TV information, impossibly limited TV, no robe/slippers, and unstocked refrigerator - and the area is worse than the cheap part of Miami Beach.

A beautiful hotel, we had a junior suite and it had lots of space and was very stylish. The pool area was idyllic, and the spa was wonderfuI. It was the staff who made it really great for us though. We came with our 9month old baby and the staff were SO accommodating and made us feel really welcome and at home. They are really great with children here, especially in the restaurant. We also enjoyed the kids hour in the indoor pool, and liked that they were only allowed in during set hours to allow quiet relaxation time outside of this (which we also enjoyed!). The only complaint we have is that the spa opens quite late, at 10am! It would be nice if it could open at 8 or even 9am.

This is our third stay. All inclusive is fantastic, the range of food and drinks at every meal is superb. Stayed in a top floor two bedroom apartment, great size.