Montreal Hotel Guide - Cinéma Cineplex Odeon St-Bruno hotels in Montreal, Canada.

"Staff should be more client focused and provide clear and distinct assistance in English as parking is a nightmare and instructions about the elevators to the room and parking more clearer. Rooms have been renovated and are excellent "

"Breakfast timing was 7am. When I called at 640am i was told that the chef will start cooking at 7am and first he will cook the buffet food which also starts at 7am after that they can start making my order. I was charged for water without mentioning it was not complimentary. When I told them they said they will ask the staff"

"Parfait "

"They had problems with their system and still going on. very difficult check in process. they lost the booking. booked again. charged. then during check out they insisted that they couldn't provide an invoice although we paid directly to the hotel. Front desk person insisted that we didn't know the process. After contacting Expedia, Expedia also confirmed that hotel has to send invoice. their supervisor also confirmed but still no invoice. they keep sending wrong check out information. too much waste of time. Rooms were not very clean and house keeping was not good. "

"Great hotel, but definitely quite room for improvement in terms of service level"

"Good"

"Not clean enough. Parking is fine staff was great. "

"Our room was small but clean. Only issue was not having hot water for our showers in the morning. "

"Is ok place "