Vancouver Hotel Guide - Cineplex Cinemas Strawberry Hill hotels in Vancouver, Canada.

"When we arrived the basement was freezing and heat panel was turned off. I scrambled to find the phone number to call a contact to ask how they could turn it on. I was told that they had central heating and if someone from one of the suites had opened a window the whole system would shut off. I asked the person if they could turn it back on he said he didn't know how to. Then I asked how were we going to sleep in the cold they said they could send someone with some portable heaters. I said okay better then freezing. Mind you there 3 flimsy comforters. There was 1 face towels in the bathroom towel rack. No washcloth for the sink. The towels were old and dingy. We didn't touch them. The walls in the bathroom had stains also the sink had stains. I could not hang my towel or clothes on the racks. We went out to eat and came back with couple blankets from relatives house to find a single portable heater in the middle of the rooms. So we spent the night with our doors open so we could sleep a little better. 1 more mention the king size bed creaks and the mattress was super uncomfortable. We barely slept the night. I'm writing this in the hopes that the next person booking knows there's no heating if you book in the cooler weather and the owners can fix this issue knowing what some renters go through. Also wanted to mention it says accessible but we had to go down some rickety stairs so not accessible at all. Good luck."

"Clean room"

"Good "

"I had a wonderful stay at this Royal Boutique Hotel. The rooms are very beautiful with gold and marble, and it feels like a royal palace! The bed was very comfortable and the place was very clean. I liked that I could pay easily with an e-transfer or a secure link—it was very fast and professional. The staff is very friendly and they make you feel like you are at home. It is a very safe and quiet place for a vacation. I highly recommend this hotel to everyone visiting the area. 5 stars!""

"There was air and heat . But there was no ice machine, restaurant, or anything to purchase if hungry unless you used there vending machine. The person working the front desk was very quiet i had written them about getting a letter check out with zero response and i had messaged them at 7am . Basically its a decent place to sleep its not on the hogh end side but it was one of the cheaper hotels on the area"

"Do not stay here!! I showed up and the place had not been cleaned. I sent Expedia pictures and they agreed that it was NOT up to standard and said I would be getting a refund. However- when it is booked as VRBO the host has to agree to refund. The host will not give my money back!! So frustrating "

"Only I did not like on app said 2 bedroom and 2 bathrooms. This is reason I booked but only 1 restroom available. Even I called 2 days before verify 2 bedroom and 2 bathroom person said yes 2 bedroom and 2 bedroom. But wasn’t "

"The apartment is in a lovely neighborhood. The kitchen had everything to cook meals and the host brought me a few things I needed. Overall an excellent choice. I would come again. "

"Beautiful property with great location. Everything was so close by.Loved that each bedroom had attached bath. It also had secured gated entry and plenty of parking. Perfect for a fun vacation with friends and family."