La Genétouze Hotel Guide - Circuit de Haute Saintonge hotels in La Genétouze, France.

"Great room and the staff were exceptional"

"Perfect location for visiting wineries. Authentic chateau "

"Friendly hotel, comfortable if basic room, good breakfast and lovely location next to the lake and the Grand Restaurant du Lac"

"Mouse droppings in kitchen cupboard (no bottom shelf to unit). Cracked tiles, kitchen area shabby. Description did not meet expectations. Owners were helpful and pleasant: check in easy. Very rural location so expect to travel if you go out. Some hazards if travelling with young children. Stairs were very steep and step at top is higher that landing so step down. This could be a trip hazard. Decor knob missing from one of kitchen chairs so screw sticking out. "

"Such a lovely house We had a very chilled holiday Just what we needed "

"Ignore first brown door and go to next one to open access to Chateau. Breakfast is excellent and staff are very friendly. Rooms are spacious and quality of furnishings in chateau is outstanding "

"Lovely house with a lot of space pool and large area to play.The reason for the 3 star is because there were a few things which surprised us and cumulatively these did affect things overall.The oven in the main house didn’t work which was mentioned on the previous reviews in the book - it actually did but there was a flick of a switch needed so we spent the 1st 8days without in a self catering place.The air conditioning was not in the whole place as we had interpreted from the write up and the 2 small kids rooms in the main house had none (with single beds) whilst fans helped they were very warm and we did book and pay the extra for air conditioning - thinking this was available in the whole property - there was no air conditioning in the smaller house and whilst the downstairs did stay cool the bedrooms were warm but a fan did suffice - clearer write up would have removed this slight disappointment on arrival.The facilities listed were not all available - namely table tennis, the swings were very rickety and moving so we didn’t use and Wendyhouse not in use - not a problem for us but for others may affect a booking.But all of these would only have lnocjed it to a 4 - unfortunately the worst thing was the neighbour who was incredibly unpleasant and intimidating to children for playing in the daytime in the gardens designated to this property - he was very intimidating to 8yr olds and left them in tears and continued shouting at them and would not speak to us as adults."

"We had a great week here. The house is well-equipped, and the pool is great — perfect for a group holiday. We left with plenty of happy memories. The only downside has been what happened afterwards. Two weeks on, we’re still dealing with a waste disposal fine we believe is unfair, with very unclear communication from the host. During the stay, the only issue raised with us was fixed straight away, and nothing more was mentioned. It’s a shame, because instead of just remembering the holiday, we’ve ended up discussing this when we get together. The place itself is fantastic and we’d have rated the stay higher if not for the post-holiday dispute.(Traduction automatique)Nous avons passé une excellente semaine ici. La maison est bien équipée et la piscine est superbe — parfaite pour des vacances en groupe. Nous sommes repartis avec beaucoup de bons souvenirs.Le seul point négatif concerne ce qui s’est passé après notre séjour. Deux semaines plus tard, nous devons encore gérer une amende pour la gestion des déchets que nous estimons injuste, avec une communication très peu claire de la part de l’hôte. Pendant le séjour, le seul problème évoqué avec nous a été réglé immédiatement, et rien d’autre n’a été mentionné. C’est dommage, car au lieu de simplement nous souvenir des bons moments, nous avons fini par parler de cette affaire lorsque nous nous retrouvons.Le lieu en lui-même est fantastique, et nous aurions attribué une meilleure note sans ce litige après le séjour."

"We were in overnight, arriving late and leaving early morning. The place looked very nice and welcoming - value for money at budget pricing. We got the rest we needed, despite the heat. We’ll try to be back again for a proper vacation. "