La Genétouze Hotels

"Great staff and lovely hotel in a small town."

"Lovely traditional farmhouse in a beautiful, quiet rural setting and very dog-friendly. Sandrine is an excellent host, providing us with a delicious dinner and breakfast. Our room & bathroom were spotless and very comfortable. This was our first visit, but we will definitely be back!"

"We got to the chateau late in the afternoon. When we arrived Jeremy was very amicable and helped us with our luggage and explanation on how to enter the chateau. Emmanuelle gave us some very good restaurant suggestions near by to the chateau. It was such a great and unique experience spending the night at the chateau. We were given the Master room with the adjoining room for our son to sleep in. The bed was comfortable and the bathroom was great! We got to walk the grounds for an evening stroll. The next day, breakfast was excellent. Felt like royalty for a day! "

"Absolutely fantastic experience. We would love to revisit. "

"Our hosts were wonderful, Corinne and Andre, very helpful and very welcoming, ensuring we had everything we needed. Romantic suite is very spacious & beautiful, the property is VERY unique, very very old/historic/ rustic chateau - loved their doggies, and sweet donkey too ! Merci !!! Thank you for your very kind hospitality. Lesley & Harry "

"Mouse droppings in kitchen cupboard (no bottom shelf to unit). Cracked tiles, kitchen area shabby. Description did not meet expectations. Owners were helpful and pleasant: check in easy. Very rural location so expect to travel if you go out. Some hazards if travelling with young children. Stairs were very steep and step at top is higher that landing so step down. This could be a trip hazard. Decor knob missing from one of kitchen chairs so screw sticking out. "

"Such a lovely house We had a very chilled holiday Just what we needed "

"We had a great week here. The house is well-equipped, and the pool is great — perfect for a group holiday. We left with plenty of happy memories. The only downside has been what happened afterwards. Two weeks on, we’re still dealing with a waste disposal fine we believe is unfair, with very unclear communication from the host. During the stay, the only issue raised with us was fixed straight away, and nothing more was mentioned. It’s a shame, because instead of just remembering the holiday, we’ve ended up discussing this when we get together. The place itself is fantastic and we’d have rated the stay higher if not for the post-holiday dispute.(Traduction automatique)Nous avons passé une excellente semaine ici. La maison est bien équipée et la piscine est superbe — parfaite pour des vacances en groupe. Nous sommes repartis avec beaucoup de bons souvenirs.Le seul point négatif concerne ce qui s’est passé après notre séjour. Deux semaines plus tard, nous devons encore gérer une amende pour la gestion des déchets que nous estimons injuste, avec une communication très peu claire de la part de l’hôte. Pendant le séjour, le seul problème évoqué avec nous a été réglé immédiatement, et rien d’autre n’a été mentionné. C’est dommage, car au lieu de simplement nous souvenir des bons moments, nous avons fini par parler de cette affaire lorsque nous nous retrouvons.Le lieu en lui-même est fantastique, et nous aurions attribué une meilleure note sans ce litige après le séjour."

"All the family enjoyed the lovely pool. We have special memories of our time there every day!The accommodation was spacious & comfortable though could benefit from some updating. Kitchen & utility area were well equipped & easy to use. Any issues were quickly looked into by the owner & dealt with immediately. All in all an enjoyable holiday! Thankyou to Simon particularly. "