Mettet Hotel Guide - Circuit Jules Tacheny hotels in Mettet, Belgium.

"I am writing regarding a serious issue with my recent reservation. While booking for my birthday, I selected the date 23/02, but due to an error during the booking process, the reservation was unexpectedly changed to 23/03. As I returned from Lisbon on the same day, I arrived very late and immediately explained the situation at reception. I kindly requested a correction of the date, as the mistake did not reflect my original intent and was clearly visible when comparing the reservation details. Unfortunately, the receptionist was unhelpful and refused to assist. Instead, I was charged a full, more expensive rate than my initial booking — and without breakfast, which made this situation even more disappointing. This turned what should have been a special birthday moment into a very unpleasant experience. I respectfully request: A reimbursement of the price difference, or A full or partial refund, or A credit/voucher for a future stay under the original conditions. I trust this matter can be resolved fairly and swiftly, as this situation does not reflect the level of service I expected. Thank you in advance for your attention. I look forward to your response."

"Lovely location."

"There’s a casino inside "

"👍👍"

"This hotel suited my needs a night near the airport for an early flight. I booked it because it said restaurant on property. No so true breakfast and a bar that had some nuts. I worked all day and travelled to get to the airport, no dinner here and nothing close. It was a place to stop and rest but no frills. "

"the amenities were nice"

"Wall heater in room not functional, heat in room no functional, old squeaky beds, bathroom sink clogged, unfriendly staff "

"Very friendly staff, nice and clean room. The free breakfast was really great. "

"Oui on a passé un séjour agréable le personnel, il était à la hauteur de son travail. Merci beaucoup pour votre accueil, l’endroit est magnifique le chalet très propre "