Located in Cisternino, Borgo Santa Clara by Wonderful Italy is in a rural area. Museo del Clima Cisternino and Centro Storico di Martina Franca are cultural highlights, and some of the area's landmarks include The Trulli of Alberobello and Palazzo Lagravinese. Pomona Gardens Botanical Conservatory and Centro Culturale la Luna nel Pozzo are also worth visiting. Visit our Cisternino travel guide
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 25 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Late check-in fee for check-in between 8:00 PM and 2:00 AM
Crib (infant bed) fee: EUR 25 per stay
High chair fee: EUR 25 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 07 April to 07 November
Frequently asked questions
Does Borgo Santa Clara by Wonderful Italy have a pool?
Yes, this property has a seasonal outdoor pool.
Is Borgo Santa Clara by Wonderful Italy pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Borgo Santa Clara by Wonderful Italy?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to 2:00 AM for a fee.
What time is check-out at Borgo Santa Clara by Wonderful Italy?
Checkout is at 10:00 AM.
Where is Borgo Santa Clara by Wonderful Italy located?
Situated in a rural location, this apartment building is within a 15-minute walk of Itria Valley, Palazzo Lagravinese and Porta Piccola (Piccola Gate). Bishop's Palace and Norman Swabian Tower are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Borgo Santa Clara by Wonderful Italy Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
6.0
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 5 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified review
8/10 Good
Guillaume
30 Sept 2023
Liked: Cleanliness, room comfort
Great location
Great location minutes from Cisternino city centee. The room was charming with a cute garden and beautiful trullo. The only downside was a 20EUR charge for checking in after 8pm.
Stayed 3 nights in Sep 2023
Verified review
6/10 Okay
Verified traveller
8 Jul 2024
Liked: Cleanliness, room comfort
Disliked: Communication
Beautiful Apartment - Terrible Check-In
Beautiful apartment. Terrible check-in procedure. Online app that the location sent me to use to check in did not work correctly. Both phone numbers I was given to call for check-in did not work. I sat outside the place for almost 45 minutes. Finally had to go through the neighbors yard to get into the back yard and talk to one of the other guests who called the management company on my behalf. The property is very nice and up to date, but you are walled in. Also, the internet inside the apartment is non-existent. Finally, a neighboring rooster wakes you up every morning around 4:30am. I loved the apartment, but all the other points brought it way down.
I give this property a 3star mainly for the fact that I was not comfortable with the pool. Not convinced it was clean. It was a beautiful pool but??? The room was beautiful but amenities not great and 5 coffee pods and 2 bottles of water for 3 days. No change of towels or at a cost. Started messaging me a week before arrival to see when I am arriving and pre-check in and finally after saying I will arrive at check in at 3pm so I would not be charged an early check in fee, the host was late and had to wait in the heat. I didn’t feel any passion for hospitality. But they made sure to message me not to leave later than 10am and to throw out the garbage and wash the dishes. Did that mean the dishes I used were washed by the previous guest? I must say the place was nice but expected more for the price I paid.
Stayed 3 nights in Jun 2025
Verified review
8/10 Good
elin
2 Sept 2023
Liked: Cleanliness, communication
Flott plass, men kun utstyrt som et hotelrom, men uten å være et betjent hotel med f. Eks frokost servering. Det mest negative var at vårt rom «Camomille» hadde en dør inn til nabo leiligheten, som er praktisk hvis man vil leie et større areal. Men når det bor fremmede på den andre siden av døra, og vi kan høre ALT hva som sies og gjøres på den andre siden, er det et dårlig design.