Nairobi Hotel Guide - City Square hotels in Nairobi, Kenya.

"The hotel was very great and clean.Staff members were nice and professional"

"Concierge Patrick and Robert were amazing... they ensured we got good rooms and went extra length to make us comfortable.. "

"Very nice hotel and stuff in the Nairobi center, used valet parking, club room, exchange bar and pool, and we got room upgrade!"

"Although the property was undergoing renovations the noise was kept to a minimum and we were situated in the alternate wing across the path from the main building. Key card was deactivated several times as I had placed it by my phone. I had not had this happen in the past. But staff were quick to make it right. They are lovely. "

"I upgraded to the apartment over the studio for cheaper. Normal rates were $79 but I booked it for less. Arrived at 9pm and checked out by 11am (supposedly 10am is their normal check out time). It’s very walkable so on Sunday night, it looked dead. At 9am Monday morning, the whole area was popping. So the location is great. The room is average for Kenya and better than average bc the WiFi worked very well. Hot water? The desk told me to turn it on so it is strange by American standards but Kenya seems quite common. I did not use the kitchen or tv but the 1 bedroom apartment is plenty for 1-3 ppl unless you’re tall. The couch could barely fit me at 5’7 who napped for an hour. Overall, the bathroom is dated from the 1980s but it’s all good. I felt safe and the location is on point — I walked to an Ethiopian place with Afghan food (and halal goods) with so many local shops and a park nearby (5-15 minutes away)."

"Great stay"

"The moment i walked in i felt safe with security on site 24/7. I had no issue about my safety. The staff was incredible catering to my every need from the host, to the staff at the restaurant and at the bar Patrick making some incredible drinks to the individuals that made sure I always have a clean room. Thank you, i will be back soon"

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"Staff: The staff was amazing! So much so I contacted the front office manager Simone Mwangi and sung the praises of the following outstanding people: - Agatha Francis ( front desk agent) -Kevin ( front desk agent) -Cleophas- server Matrade- Spa -Massi greeters at the entrance -All the staff on the Executive Lounge! The property is well maintained and love the pool & spa"